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Microsoft Dynamics 365 is a suite of easy-to-learn and easy-to-use business solutions tailored to any market, designed for any business size, and dedicated to growing business through happy customers. The Dynamics 365 Sales team delivers business applications for sales organizations across the globe! We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and a number of other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors. As an AI Engineer in the Microsoft Dynamics 365 Sales team, you will contribute to the design and implementation of intelligent solutions within Dynamics 365 by applying both software engineering and AI skills. You’ll work closely with senior engineers, business stakeholders, and partners to help build scalable, production-ready systems that leverage AI to address real-world business challenges. In this role, you are expected to demonstrate strong software engineering fundamentals - including coding, testing, and deployment - while integrating and optimizing AI models and frameworks. You will contribute to delivering solutions that are reliable, impactful, and innovative, with mentorship and guidance from more senior team members. We innovate and collaborate closely with our partners and customers in a very agile environment. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, we would love to talk to you!
Job Responsibility:
Envision, Design, implement, test, deploy, maintain, and improve our software components and services
Develop highly usable, scalable application capabilities, integrating AI models and enhancing existing features to meet evolving customer needs
Optimize AI model performance and reliability in production environments, including retraining, evaluation, and continuous monitoring
Embrace and use state-of-the-art new technologies
Participate in technical discussions and bring new ideas on the table
Own quality of your code
Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint
Develop software that empowers customers to optimize their business processes
Contribute to authoring internal tools that improve the teams’ quality and productivity
Contribute to the positive, solution focused and creative team spirit
Requirements:
Bachelors degree in Computer Science or related technical field AND 2+ years of proven experience in software development with focus on AI
OR Masters degree or PhD
OR equivalent experience
Balanced full stack experience building cloud applications focused on front end and backend development using technologies like React/JavaScript/TypeScript/CSS/HTML and C#
AI and machine learning skills - Hands on experience with generative AI/LLM/agentic systems or machine learning frameworks and a solid understanding of LLM concepts, embeddings, and prompt engineering
Experience in building and maintaining UX component libraries that adhere to modern web standards
Experience with design and implementation of enterprise-scale services
Experience delivering Dynamics 365 and/or Power Platform solutions desirable
Excellent verbal, written, and cross-team collaboration skills are essential to succeed in this role
A strong team player and collaborator, across time zones and diverse stakeholder groups
Passion for improving software quality and engineering excellence
Experience in developing, debugging, and supporting code in object-oriented languages and database querying languages
Experience with building infrastructure using Microsoft Azure technology like Service Fabric, App Service, Docker
Experience in developing and debugging product and test code within a micro-services architecture
Nice to have:
Experience delivering Dynamics 365 and/or Power Platform solutions desirable