AI Engineer

The AI Developer is responsible for delivering AI-powered capabilities across the customer lifecycle. In this role, you will work at the intersection of customer platforms, data, and modern AI technologies, enabling smarter, more automated processes across Sales, Service, and Aftersales. You will play a key role in transforming how business teams use CRM systems — evolving them from systems of record into intelligent, action-oriented platforms. You will ensure that AI solutions are embedded directly into business processes, scalable across systems, and aligned with business workflows and data strategy, while integrating seamlessly with CRM, Web, ERP, and integration platforms. This role is hands-on and delivery focused. You will not only develop AI capabilities but also ensure that they are adopted, scalable, and deliver tangible business value. You will work closely with Product Owners, architects, and engineering teams to cases bring high-impact use cases to life, combining AI technologies with enterprise systems to solve real business challenges. The position requires balancing innovation and experimentation with robust, production-ready delivery in a complex enterprise environment.