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AI Engineer

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My Amazon Guy

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We’re looking for a systems-minded AI Engineer to lead the development of intelligent internal tools and agents at My Amazon Guy. This role is focused on building production-grade AI automations that improve our team’s efficiency from SOP lookups to task automation and internal communications. If you’re experienced with LLMs, APIs, and building real-world AI workflows, this role is for you.

Job Responsibility:

  • Design and build scalable, production-ready AI Agents that integrate seamlessly into My Amazon Guy’s internal workflows
  • Leverage OpenAI’s GPT-4 and Assistants API to create intelligent agents capable of executing tasks, retrieving information, and interacting with users in real time
  • Develop Retrieval-Augmented Generation (RAG) pipelines that pull knowledge from internal SOPs (stored in BookStack) and client data, embedding them into vector databases like Chroma or Pinecone for fast and relevant retrieval
  • Automate critical business actions through smart, multi-step workflows that interface with the Slack API (for team messages and DMs), Asana API (for task creation and tracking), and Gmail API (for email generation and updates)
  • Create REST APIs that allow internal platforms (such as MAG Source) to access AI agent capabilities like SOP lookups, automated task generation, and agent status reporting
  • Work closely with our backend (.NET) and frontend (Angular) developers to embed agents directly into our internal tools, enabling real-time productivity support
  • Translate SOPs and structured data from Markdown or HTML into usable formats for AI agents via a custom ingestion pipeline
  • Implement and document function-calling logic for multi-step behaviors (e.g., “retrieve SOP → create task → send Slack message”)
  • Build modular, testable AI systems that are auditable, reliable, and repeatable—ensuring transparency and control in agent decision-making
  • Regularly monitor agent performance, identify inefficiencies, and iterate quickly to optimize responses and workflows
  • Stay ahead of AI trends and bring innovative ideas to future internal tools, including possible expansions into SOP enforcement, ChatOps, or autonomous scheduling

Requirements:

  • At least 2 years of experience in AI engineering or backend LLM development
  • Strong proficiency in Python (FastAPI, Flask, or similar frameworks)
  • Hands-on experience with LangChain or OpenAI Function Calling / Assistants API
  • Proven track record of deploying production-grade AI agents or workflows
  • Familiarity with vector databases such as Chroma, Pinecone, or Weaviate
  • Comfortable working with APIs and webhooks (Slack, Asana, Gmail, etc.)
  • Understanding of RAG pipelines and methods for reducing hallucinations
  • Ability to think in systems: scalable, repeatable, and testable architecture
  • Excellent communication and documentation skills
  • Experience working remotely and cross-functionally with product, engineering, and operations teams
  • A computer with dual monitor setup is required
  • Computer with at least 8GB of RAM
  • Must have at least 25 MBPS internet speed
What we offer:
  • Permanent work-from-home setup
  • Unlimited FREE access to MAG School courses and SOP Library
  • Opportunities for professional development and career advancement

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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