Ai-Enabled Salesforce Project Manager Job at Robert Half (Riviera Beach)

Ai-Enabled Salesforce Project Manager

We are seeking an AI-Enabled Salesforce Project Manager to lead the design and p...

Location

United States , Riviera Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3–5 years of relevant professional experience
Demonstrated ability to operate independently and drive initiatives forward without heavy oversight
Hands-on Salesforce development background (beyond administrative configuration)
Strong understanding of Salesforce architecture including data models queries APIs and integrations
Ability to speak credibly with developers about platform design constraints and customization approaches
Prior experience delivering AI or machine-learning initiatives in a production or enterprise environment
Familiarity with integrating AI capabilities into existing business platforms or workflows
Experience evaluating build-versus-buy decisions for AI solutions and recommending an approach based on cost value and feasibility
Proven experience managing technical or AI-driven projects end-to-end
Ability to facilitate requirements discussions with non-technical stakeholders and executives

Job Responsibility

Gain deep end-to-end understanding of a Salesforce-based case management platform including workflows from case intake through resolution
Conduct structured requirements-gathering sessions with attorneys paralegals executive leadership and board-level stakeholders
Translate business and operational needs into a clear actionable AI implementation roadmap on the Salesforce platform
Serve as the primary liaison between business stakeholders and the backend development team
Evaluate options for building custom AI capabilities within Salesforce and guide internal development efforts
Lead the project lifecycle from discovery and planning through implementation and deployment
Ensure alignment between business goals technical feasibility and long-term platform sustainability

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan
free online training

Customer Experience Enablement Manager

We are looking for a Customer Experience Enablement Manager to support our EverP...

Location

United States

Salary:

110000.00 - 120000.00 USD / Year

EverCommerce

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience
5-8+ years of experience in Customer Success Enablement, Sales Enablement, Customer Success, Services/Implementation, Operations, Revenue Operations (RevOps), or related GTM/CX roles
Proven experience designing and delivering enablement programs that support customer adoption, retention, and scalable service delivery
Strong understanding of the customer lifecycle, including onboarding, adoption, renewals, expansion, support, and services
Experience partnering with CX leadership and influencing without direct authority
Ability to translate strategy into practical, scalable enablement programs for frontline CX teams
Strong program and project management, communication, and stakeholder management skills
Experience working with CX and GTM systems and tools, such as CRM platforms, enablement tools, knowledge bases, and performance reporting (e.g., Salesforce, Salesloft, Gainsight, Zendesk, Seismic, Gong, etc.)
The ideal candidate has experience in a high-growth SaaS organization and/or multi-product environments

Job Responsibility

Partner with CX leadership (Customer Success, Support, and Implementation/Services) to set enablement priorities based on customer outcomes, performance data, and operating model needs
Translate CX strategy into clear, actionable enablement programs that improve consistency, efficiency, and customer experience across all CX functions
Champion the adoption of AI-enabled tools (e.g., agents, custom GPTs) to scale enablement development, improve knowledge accessibility, and increase frontline productivity
Customer Success: Develop onboarding and role-based development that strengthens health score literacy, standardizes churn-risk identification and churn-save playbooks, and equips CSMs to plan and facilitate effective QBRs—driving adoption, renewal execution, and expansion readiness
Implementation/Services: Build brand-specific implementation playbooks, time-to-value frameworks, delivery standards, and handoff processes into CS
Support: Strengthen knowledge management, QA calibration, ticket deflection strategies, and support workflows that improve efficiency and customer satisfaction
Identify and document core competencies and skills for each CX motion to craft targeted and tailored learning journeys
Own new-hire onboarding and up-skilling for all CX roles, ensuring consistent ramp, role clarity, and readiness across Customer Success, Support, and Implementation/Services
Work with Product, Revenue Operations (RevOps), Sales Enablement, and Operations to develop playbooks, tools, workflows, and content that support CX programs and key customer lifecycle moments
Partner with Training/L&D teams to ensure programs are delivered through the right formats (live, virtual, on-demand, certifications)

What we offer

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program

Fulltime

Customer Service Business Relationship Manager

The Customer Service Business Relationship Manager is responsible for driving di...

Location

United States , Remote City

Salary:

117500.00 - 234500.00 USD / Year

Beretta Clima Italia

Expiration Date

Until further notice

Requirements

Bachelor’s Degree
5 + years of experience with CRM and customer service platforms

Job Responsibility

Partner with Customer Service leadership to translate business objectives, customer experience needs, and operational requirements into scalable digital solutions
Serve as the primary liaison between Customer Service stakeholders and digital delivery teams, including IT, Product, AI/Automation, Data, and external vendors
Partner with digital product leads to ensure Customer Service initiatives align with the broader digital experience strategy
Lead intake, prioritization, and execution of Customer Service digital initiatives, including AI-enabled solutions, CRM enhancements, and ERP integrations
Define and manage business and functional requirements for platforms such as Salesforce (case management, workflows, knowledge, CTI) and SAP (order management, billing, service processes)
Convert business requirements into project scopes, user stories, acceptance criteria, and delivery roadmaps aligned with Customer Service KPIs
Plan and manage digital resource capacity, timelines, budgets, dependencies, and risks across multiple concurrent Customer Service initiatives
Ensure seamless integration and data flow across Salesforce, SAP, AI platforms, and downstream reporting and analytics tools
Define reporting requirements and data models to support KPIs such as CSAT, AHT, FCR, backlog, SLA adherence, and productivity
Partner with data and analytics teams to ensure data accuracy, governance, and automation of reporting outputs

What we offer

Medical
Dental
Vision
Wellness incentives
Retirement Benefits
Paid vacation days, up to 15 days
paid sick days, up to 5 days
paid personal leave, up to 5 days
paid holidays, up to 13 days
birth and adoption leave

Fulltime

Sales Operations Specialist

As Sales Operations Specialist, you are responsible for helping drive and suppor...

Location

United States , Chicago

Salary:

68000.00 - 85000.00 USD / Year

SpotHero

Expiration Date

Until further notice

Requirements

3+ years of technical support experience
Passion for working with and improving sales people's productivity and performance
Proven ability to manage complex programs, products and processes
Excellent interpersonal communication and writing skills
Strong capabilities working with teams in innovative, accountable, and reliable ways, with the ability to thrive in a dynamic environment
Adept at utilizing Claude or ChatGPT for personal efficiency & rolling out AI-enabled workflows across teams
Experience with driving cross-functional and cross-departmental collaboration
Ability to work independently while producing quantifiable results
Demonstrated strengths in organization, prioritization, and time management
Experience with CRM systems, preferably Salesforce

Job Responsibility

Help plan and execute the Sales Operations strategy for SpotHero
Work closely with the Sales Operations Manager and Senior Manager, Sales Enablement & Operations to provide a comprehensively supportive framework for Revenue Teams
Provide a focus on metrics that measure Operational impact
Contribute to the ongoing roadmap of projects and initiatives handled by Sales Ops
Work to centralize, document and provide input on the workflow and workload of the sales teams
Provide support for the products and processes that enable the Sales, Business Development, & Revenue Operations organizations, including sales activity tracking, workflow efficiencies, and automation/outsourcing of operator engagement
Utilize platforms like SFDC and Salesloft, as well as BI tooling to report on seller performance
Draw best practices from the analytics of these platforms and provide management and playbook guidance
Act as a contact for go-to-market requirements for owned tools & processes, including communications, project planning, and support
Help optimize and automate our internal processes, including Facility Onboarding

What we offer

Excellent benefits
We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days
Udemy License and Personal Learning Budget
Annual parking stipend
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
Opportunity to be part of Employee Resource Groups, access allyship learning resources
Employee programs: Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program
Wellness program

Fulltime

Senior Manager, GTMA Analysis and Compliance

We are seeking an experienced Senior Manager to lead the GTMA System Analysts an...

Location

Canada

Salary:

132640.00 - 165800.00 USD / Year

Stytch

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field
10+ years of experience in Program Management, Sales Operations, Business Operations, or Revenue Operations
5+ with a significant focus on sales automation or sales technology
5+ with a significant focus on people management
Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives in a fast-paced environment
Highly analytical with a data-driven approach to problem-solving and decision-making
Ability to think strategically and translate complex or ambiguous concepts into actionable plans
Exceptional communication (written and verbal), presentation, and interpersonal skills, capable of influencing and engaging stakeholders at all levels
Expertise in sales automation tools and platforms (e.g., Salesforce, Conga,Sales Engagement Platforms like Outreach/Salesloft etc.) is highly desirable
Experience with implementation or optimization of these systems is a strong plus

Job Responsibility

Lead and mentor a team of analysts with various degree Business analysis, Domain expertise, Data analysis, Salesforce admins and Salesforce Development skillsets, various degrees of seniority and globally located
Build Vision, Strategy, OKRs and scalable operational frameworks including team best practices for the Analysis and Compliance team
Run SOX Controls and Compliance as a product
Build champions in the team and Incorporate in in PDLC/ SDLC Cycle
Influence senior leadership on GTM process standardization and transformation strategy
Manage vendor relationships and external consultants when applicable
Drive organizational readiness for AI-enabled GTM operations and automation

What we offer

competitive pay
generous time off
ample parental and wellness leave
healthcare
retirement savings program
incentive programs
commissions
equity grants
health and wellness benefits
retirement contributions

Fulltime

Senior Campaign Manager

We are seeking a strategic and execution-focused Global Campaign Manager to driv...

Location

United States

Salary:

100000.00 - 135000.00 USD / Year

Nintex

Expiration Date

Until further notice

Requirements

5–8 years of experience in B2B SaaS marketing, demand generation, or integrated campaign management
Experience managing global or multi-region marketing campaigns
Proven success driving measurable pipeline and revenue impact through integrated campaigns
Strong understanding of enterprise SaaS and cloud technology markets
Experience working closely with sales and cross-functional stakeholders
Demonstrated experience improving marketing efficiency through automation, process optimization, AI tools, or intelligent workflow solutions
Experience marketing cloud platforms, workflow automation, AI, enterprise applications, or infrastructure solutions
Familiarity with account-based marketing (ABM) strategies and enterprise buying cycles
Experience supporting channel, alliance, or partner marketing initiatives
Hands-on experience with AI-enabled marketing platforms, workflow automation tools, or agentic AI concepts is highly desirable

Job Responsibility

Develop and execute integrated global marketing campaigns aligned to pipeline and revenue goals for cloud solutions
Build scalable campaign frameworks that can be localized and activated across regions and segments
Manage multi-channel campaign execution across digital, email, webinars, events, paid media, content syndication, social, partner, and nurture programs
Create audience-centric messaging and campaign themes in partnership with product marketing and content teams
Support both acquisition and expansion motions, including customer upsell and cross-sell initiatives
Partner with marketing operations and technology teams to streamline workflows, reporting, lead management, and campaign execution processes
Help establish best practices for leveraging automation and AI responsibly across global marketing programs
Champion a culture of continuous improvement and operational excellence
Partner closely with regional marketing teams to adapt and execute global campaigns locally
Align with BDR teams to ensure campaign follow-up, enablement, and pipeline acceleration

What we offer

Hybrid working model
Global Gratitude and Recharge Days
Flexible, paid time off policy
Employee wellness programs and counseling resources
Meaningful peer recognition and awards
Paid parental leave
Invention/patenting assistance
Community impact, paid volunteer time, and opportunities
Intercultural learning and celebration
Multiple tools through which to learn and grow, and an incredible global community

Fulltime

Enterprise Account Manager

Carex is partnering with a healthcare technology partner to identify a strategic...

Location

United States , Boston

Salary:

125000.00 - 150000.00 USD / Year

Carex Consulting Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Marketing, or a related field required
8–10 years of experience in account management, enterprise sales, or a related client-facing role managing large strategic accounts
Experience within healthcare, healthtech, life sciences, payers, etc.
Strong understanding of healthcare industry operations, enterprise customer management, and solution-based selling
Proven track record of growing enterprise accounts and exceeding revenue goals
Excellent communication, presentation, and negotiation skills with the ability to influence executive stakeholders
Strong analytical skills with the ability to interpret data, generate insights, and develop strategic recommendations
Demonstrated project management capabilities and the ability to manage multiple priorities in a fast-paced environment
Proficiency with Salesforce and Microsoft Office Suite
Customer-centric mindset with strong relationship-building abilities

Job Responsibility

Serve as the primary point of contact for assigned strategic enterprise accounts
Build and maintain strong, long-term client relationships rooted in trust and partnership
Understand customer business goals, operational challenges, and growth priorities to deliver tailored solutions
Conduct regular business reviews, strategic planning sessions, and client meetings to ensure satisfaction and retention
Identify opportunities for upselling, cross-selling, and account expansion to drive revenue growth
Collaborate with internal sales, marketing, product, and delivery teams to develop customized proposals and client solutions
Develop and execute strategic account plans aligned to customer objectives and organizational goals
Analyze customer feedback, performance data, and market trends to identify improvement opportunities and actionable insights
Coordinate cross-functional teams to ensure successful implementation and delivery of products and services
Manage project timelines, deliverables, and client expectations throughout the customer lifecycle

What we offer

Base salary range is between $125,000 – $150,000 + variable bonus

Fulltime

Senior Consultant - Marketing Strategy & Transformation

As a Senior Consultant, Marketing Strategy & Transformation, you will help clien...

Location

United States , San Francisco

Salary:

112600.00 - 212700.00 USD / Year

frog

Expiration Date

Until further notice

Requirements

5-7 years of relevant experience in consulting, digital services, or industry roles
Experience in marketing strategy, marketing transformation, or customer engagement—ideally within a consulting environment
Proven ability to lead workstreams and deliver engagements independently, end-to-end
Strong expertise in marketing operating model design and implementation
Understanding of modern marketing ecosystems, including: MarTech platforms (e.g., Salesforce, Adobe), Customer data, segmentation, and personalization, Omnichannel engagement and campaign execution
Experience working across strategy, data, and technology teams
Strong consulting skillset, including structured problem solving, executive communication, and stakeholder management
Experience managing and developing team members
Bachelor’s degree required
advanced degree (e.g., MBA) preferred

Job Responsibility

Contribute to the delivery of marketing transformation engagements by supporting defined workstreams and project components
Support the design and implementation of marketing operating models, including organization structure, governance, processes, and ways of working
Develop components of data-driven marketing strategies across segmentation, targeting, personalization, and lifecycle engagement
Translate client challenges into structured analyses, insights, and practical recommendations with guidance from senior team members
Support MarTech strategy and enablement initiatives (e.g., Salesforce, Adobe) and assist with AI-enabled marketing use cases in collaboration with data and technology teams
Collaborate with cross-functional teams and support client deliverables, proposals, and presentations to ensure high-quality outcomes

What we offer

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Fulltime

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Ai-Enabled Salesforce Project Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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