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Ai-Enabled Salesforce Project Manager

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Robert Half

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Location:
United States , Riviera Beach

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are seeking an AI‑Enabled Salesforce Project Manager to lead the design and planning of a custom AI initiative built on top of a Salesforce‑based legal CRM platform. This role sits at the intersection of Salesforce development expertise, AI project delivery, and technical project management. This is not a pure developer role and not a traditional Salesforce Administrator position. The ideal candidate is a multidisciplinary professional who can deeply understand an existing Salesforce application, gather requirements from non‑technical stakeholders, and drive a structured AI implementation roadmap from concept through deployment. The primary objective of this role is to help reduce administrative burden on legal professionals by enabling AI‑driven automation and decision support within existing case‑management workflows.

Job Responsibility:

  • Gain deep, end‑to‑end understanding of a Salesforce‑based case management platform, including workflows from case intake through resolution
  • Conduct structured requirements‑gathering sessions with attorneys, paralegals, executive leadership, and board‑level stakeholders
  • Translate business and operational needs into a clear, actionable AI implementation roadmap on the Salesforce platform
  • Serve as the primary liaison between business stakeholders and the backend development team
  • Evaluate options for building custom AI capabilities within Salesforce and guide internal development efforts
  • Lead the project lifecycle from discovery and planning through implementation and deployment
  • Ensure alignment between business goals, technical feasibility, and long‑term platform sustainability

Requirements:

  • Minimum of 3–5 years of relevant professional experience
  • Demonstrated ability to operate independently and drive initiatives forward without heavy oversight

Nice to have:

  • Experience in the legal industry or with legal technology platforms
  • Prior exposure to case management systems or CRM customization for professional services organizations
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
  • Free online training

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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