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We’re growing our AI Deployment team in Dubai. In this role, you'll work at the intersection of AI product delivery and customer engagement helping define, shape, and drive AI-powered solutions that address mission-critical challenges in finance, energy, and government sectors. You’ll collaborate closely with data scientists, engineers, and senior stakeholders to translate complex business needs into actionable technical solutions. As the voice of the customer, you’ll lead agile delivery cycles, ensure high-quality outcomes, and foster long-term relationships built on trust and impact.
Job Responsibility:
Define & Prioritize Features: Work with customers to identify high-impact problems and define AI-driven product features to address them
Translate Business Needs: Convert customer requirements into clear technical specifications and use cases for internal teams
Lead Agile Delivery: Oversee agile sprints and project timelines, ensuring timely and high-quality solution delivery
Drive Adoption: Travel regionally to engage with users, onboard stakeholders, and gather direct product feedback for continuous improvement
Collaborate Cross-Functionally: Serve as the bridge between customers and internal teams including data scientists, engineers, and product leads
Act as Customer Champion: Build trusted relationships and ensure the long-term success of deployed solutions
Requirements:
3-5 years in customer success, product management, delivery consulting, or technical account management
Experience at top-tier product or consulting organizations (e.g., Palantir, Google, Amazon, BCG, McKinsey, etc.)
Strong understanding of AI/ML concepts, data workflows, and model deployment processes
Ability to discuss and assess technical trade-offs with engineering teams
Proven ability to build rapport and trust with enterprise customers and senior stakeholders
Excellent written and verbal communication, including the ability to simplify technical details for non-technical audiences
Hands-on mindset with a bias for action and a strong sense of ownership
Experience managing agile product or project delivery cycles
Willingness to travel within the region to meet customers and oversee deployments on-site
What we offer:
Work on transformative AI projects with high-impact clients
Join a collaborative, mission-driven team at the forefront of applied machine learning
Operate in a fast-paced, agile environment with real-world outcomes