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The AI Deployment Engineering (ADE) team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As an ADE, you’ll help the world’s most well-known and trusted news organizations transform their business through solutions such as customer service, contextual search, personalization, and novel applications that make use of our newest, most exciting models.
Job Responsibility:
Collaborate with news organizations around the world to help them implement our technology in a way that benefits their businesses
Deeply embed with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our API
Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value
Experiment and prototype solutions with and for your customers
Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale
Contribute to our open-source developer and enterprise resources
Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories
Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams
Use your expertise in programming with Python and Javascript
Requirements:
5+ years of technical consulting (or equivalent) experience
Deep understanding of news organizations business models, operating models, and their relationships with their readers and customers
Proficient in Python and JavaScript
Built and/or delivered prototypes on top of our API platform
Led complex technical projects and programs with many stakeholders
Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API
Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed
Have a humble attitude and an eagerness to help others with empathy
Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize
Thrive in dynamic environments and can navigate ambiguity with ease
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
Offers Equity
Performance-related bonus(es) for eligible employees