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The AI Deployment Engineering team, part of Technical Success, is focused on enabling high-impact and strategic customers and partners. They collaborate closely to resolve technical challenges, provide deep expertise, and co-build innovative ecosystem experiences that highlight the broader advantages of partnering with OpenAI. This role is to help shape the next generation of OpenAI’s partner ecosystem in ChatGPT across applications and commerce. Acting as the dedicated technical resource for strategic partners, you’ll drive solution design and the co-development of innovative experiences that highlight the full potential of our platform.
Job Responsibility:
Deliver an exceptional partner experience by providing technical expertise, scoping use cases, and supporting the development of Apps in ChatGPT and commerce checkout experiences
Partner with our Partnerships team to design and support ecosystem integrations
Guide partners on best practices for leveraging the OpenAI API and ChatGPT to create secure, scalable, and differentiated experiences
Serve as the first line of defense for design, security, compliance, and architecture questions
Create and maintain documentation, implementation guides, and FAQs
Gather partner feedback and represent the voice of the ecosystem to internal teams
Requirements:
5+ years of experience in a technical, customer-facing role such as Solutions Engineer, Solutions Architect, or Partner Engineer
Strong understanding of and experience working with LLMs, MCP, REST APIs, Python, JavaScript
Front-end design and development experience
Experience supporting ecosystem or partner motions, including co-development or joint go-to-market programs
Exceptional communicator who can translate complex technical concepts to business stakeholders and executives
Operate with high horsepower, manage multiple projects simultaneously, and thrive in a fast-changing environment
Collaborative, humble attitude with an eagerness to help partners and internal teams succeed
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend
Daily meals in our offices, and meal delivery credits
Relocation support for eligible employees
Charitable donation matching and wellness stipends