Ai, data & it governance specialist Job at Zelis (Hyderabad)

AI & Data Lead

We are seeking a highly skilled AI & Data Lead to spearhead our transformation i...

Location

United Kingdom , North West

Salary:

Not provided

Dynamic Search Solutions

Expiration Date

Until further notice

Requirements

Proven experience in a senior data/AI/analytics role (e.g., Data Lead, Analytics Lead, AI Specialist, BI Lead)
Strong background with Power BI, including DAX, modelling, governance, and enterprise deployments
Hands-on experience building AI and machine learning solutions using modern cloud tools (Azure preferred)
Strong understanding of data engineering concepts (ETL/ELT, pipelines, warehousing)
Ability to translate business challenges into technical AI/analytics solutions
Excellent stakeholder engagement and communication skills
Strategic thinker capable of setting direction and driving organisational change

Job Responsibility

Strategic Leadership & Planning Develop and own the company’s AI, analytics, and data strategy
Create a roadmap for moving from traditional BI to a modern, AI-augmented data ecosystem
Identify opportunities where AI, ML, and automation can drive measurable value
Act as a trusted advisor to senior leaders and departments regarding data, BI, and AI
Translate complex data and AI concepts into clear business language and use cases
Facilitate workshops, run discovery sessions, and guide teams on AI best practices
Build prototypes and production-level AI/ML solutions, such as predictive models, natural language interfaces, and automation workflows
Develop robust data models, pipelines, and integrations to ensure scalable AI adoption
Establish data governance standards, security controls, and compliance practices
Own data quality frameworks to ensure trusted reporting and model reliability

Ai Specialist

GoFundMe is looking for a dedicated Artificial Intelligence (AI) Specialist to j...

Location

Argentina , Buenos Aires

Salary:

Not provided

GoFundMe

Expiration Date

Until further notice

Requirements

Pursuing an M.S., or Ph.D. in Computer Science, Artificial Intelligence, NLP, Machine Learning, or a related discipline
Hands-on experience with LLMs and/or agent frameworks (LangChain, AutoGen, CrewAI, etc.)
Proficient in Python and familiar with modern AI tools and APIs
Understanding of prompt engineering, tool use, and agent architecture patterns
Comfortable working in a fast-paced, research-meets-production environment with ambiguity and exploration
Passion for organization and documentation
Strong written and verbal communication skills and ability to build strong relationships and trust with all partners at GoFundMe both technical and non-technical

Job Responsibility

Prototype LLM-based agents with advanced reasoning, planning, and long-term task decomposition capabilities
Explore multi-agent orchestration using frameworks like LangGraph, CrewAI, and Google ADK
Implement agent memory architectures like Pinecone, ChromaDB, or Weaviate, enabling persistent context across conversations and workflows
Integrate external APIs, internal tools, and structured data into agentic planning and execution flows
Help build scalable evaluation pipelines, including human-in-the-loop and automated testing frameworks
Contribute to our safety, governance, and observability tooling—embedding transparency and accountability into agent behavior

What we offer

Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups
Community Engagement: Make a difference through our volunteering and Gives Back programs

AI Conversation Design Specialist

This role is focused on creating a Conversational AI-driven self-service experie...

Location

Munich; Berlin; Dublin

Salary:

Not provided

Personio SE & Co. KG

Expiration Date

Until further notice

Requirements

4–6 years of experience delivering AI Agents or chatbots (voice, chat, email, and messaging) preferably in SaaS, technology, or customer experience
German fluency highly preferred
Hands-on experience with chatbots / AI copilots such as Intercom Fin, Decagon, MavenAGI, Ada, Forethought or equivalent
Familiarity with APIs, comfortable occasionally writing snippets of code to bring in data from other systems into Intercom Fin
Strong understanding of AI/ML concepts, natural language processing, and customer support technologies (e.g., chatbots, virtual assistants)
Experience working with data analytics tools and interpreting model performance metrics
Demonstrated ability to translate business needs and customer pain points into technical requirements for AI solutions
Experience collaborating with Product, Engineering, Data, Systems, Customer Support, and Professional Services teams
Knowledge of customer experience metrics (CSAT, NPS, etc.) and best practices in B2B SaaS
Strong project management skills, including Agile or similar methodologies

Job Responsibility

Self-Service and Productivity Outcomes: Drive contact volume reduction and self-service by implementing solutions for top contact drivers, as well as driving Support Agent productivity and handling time through improvements to co-pilots
AI Conversation Automation: Develop AI automated workflows / agent operating procedures, run batch tests, configure personalized answers, and reverse engineer unresolved conversations
Conversation Design: Architect natural, useful interactions between customers and AI chatbots. Design the flow and logic of conversations for the chatbots, partnering with subject-matter experts. You tune and design bot conversations —flows, intents/tagging, prompts/responses, fallback logic— to cut hallucinations, misroutes, and unnecessary handoffs
AI Service Journey Design: Define and govern AI↔human and AI↔AI handoffs (confidence thresholds, triggers, routing rules), ensuring brand voice, privacy, and responsible-AI standards, building a deep knowledge of our customer journeys and user stories to anticipate and design for different scenarios
Data Integration: bring data from 3rd party systems and our own product into Intercom Fin to improve AI conversation effectiveness
Performance Monitoring and Improvement: Track key metrics (e.g., self-serve resolutions, monthly active users, deflection rates, resolution time, customer experience score, NPS) to evaluate AI impact, identify gaps, and implement improvements
AI Solution Delivery: Lead the implementation of AI-powered tools (e.g., chatbots, copilots, virtual assistants) that address common customer pain points and streamline support and professional services processes, and partner with Engineering and Systems on integrations and fixes
Cross-Functional Collaboration: Work closely with Product, Engineering, Customer Experience, Data and Systems teams to ensure AI solutions are aligned with customer needs and business objectives, and that we integrate seamlessly with the Personio Assistant and internal support tooling
Continuous Quality Improvement: Oversee the ongoing quality fine-tuning of AI tools using real customer data and feedback to improve routing, accuracy, relevance, and customer satisfaction. You approach with a product mindset, anticipating edge cases and interaction effects, and regression test as new changes are introduced. You monitor bot/service health, triage incidents and misroutes, and coordinate rapid fixes and postmortems as needed
Change Management: Champion the adoption of AI tools within customer-facing teams, supporting the development of training materials and enablement sessions dedicated to developing AI proficiency within CX

What we offer

Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
Make an impact on the environment and society with 1 (fully paid) Impact Day
Receive generous family leave, child support, mental health support, and sabbatical opportunities
We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch
20 Flex Days per year to work remotely from other locations

Fulltime

Data and Credit Bureau Attributes Specialist Consumer Credit Risk

The Data & Credit Bureau Attributes Specialist (AVP) - Consumer Credit Risk is r...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree in a relevant field (e.g., finance, risk management, information technology)
Experience in designing and implementing data governance frameworks that align with regulatory standards
Experience with data controls, summarization, and transformation in a credit risk context
Experience with modern data integration tools, cloud platforms, and emerging AI technologies
Experience in SAS, SAS/Stat, SQL
Strong financial management skills with experience managing large-scale data projects

Job Responsibility

Develop and enforce a governance framework that ensures the accuracy, security, and quality of data throughout its lifecycle
Oversee the transformation of raw and disparate data sets into actionable insights that support strategic and tactical decision-making within credit risk frameworks
Lead the end-to-end delivery process for building, testing, and deploying data pipelines
Ensure that all data driving regulatory reporting is accurate, timely, and adheres to compliance standards
Engage with senior stakeholders across Risk, IT, Compliance, and Business units
Lead innovation efforts that enhance the automation, scalability, and efficiency of data integration and controls

Fulltime

Data Solution Architect

The Data Solution Architects work in the Data Architecture practice within the C...

Location

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Recognised expertise in Data Architecture & Strategy, the technology involved, current developments, the most commonly available products, and the application of Architecture within the data domain
Take innovative approaches to problem solving and/or devising inventive and creative solutions
Strong stakeholder management, ability to communicate at all levels to ensure business and technical objectives are met
Keep organisational objectives and strategies in mind and ensuring courses of action are aligned with the strategic context
Understand commercial considerations and ensure solutions reflect them when making decisions or recommending actions
Proactive approach, anticipating opportunities for improvement or development and taking appropriate action(s)
Proven experience working in a number of data domains (e.g. BI & Analytics, AI & ML, Master Data Management, Integration, Data Modelling, Data Quality and Governance)
Experience producing Data Solution Architecture documents and High-Level Designs

Job Responsibility

Together with Lead Solution Architects, provide strong technical solutions for value streams and the data domain, own those solutions from ideation to delivery, and ensure that business value can be realised through the correct implementation of the solutions
Lead and contribute to governance forums, ensuring solutions adhere to established standards and patterns, identifying and controlling divergences, and escalating where necessary
Build productive relationships with technical, business and data stakeholders to maintain alignment of technology and business strategies
Contribute to and help maintain a detailed understanding of the architecture for the data domain
Produce documentation of a high-quality and to a detailed level, ensuring that all decision points, building blocks, principles, rationale, roadmaps, and all interdependencies are understood, documented, and communicated across value streams
Contribute to the architecture and data modelling repositories using the Admiral architecture and data modelling tools
Write, or contributes to, articles, and papers and speak at conferences, user groups, or specialist subject groups on topics involved in Architecture. Play a leading role in special interest groups concerned within the data domain

What we offer

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
You also have the option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

New

Manager, Data Governance, Literacy Programs and Document Management

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Hold a bachelor’s or master’s degree in Information Management, Computer Science, Library Science, Business Administration, or a related field
8+ years of experience in data governance, records management, or information management
At least 3 years in a leadership or CoE management role
Deep knowledge of data governance frameworks (e.g., DAMA-DMBOK), document management best practices, and regulatory requirements
Proven experience and autonomy in leading enterprise data governance boards and implementing governance at scale
Strong ability to develop relationships across all business areas and to execute mandates with influential leadership
Demonstrated success in designing and delivering data and AI literacy or upskilling programs
Strong understanding of data quality, metadata management, master/reference data, and information lifecycle management
Familiar with data governance and document management tools
Skilled in creating impactful presentations with PowerPoint

Job Responsibility

Develop, implement, and continuously improve the enterprise data and document governance framework, policies, and standards, ensuring alignment with business strategy and regulatory requirements
Lead the Enterprise Data Governance Board, facilitating cross-functional collaboration and decision-making on data and records of governance matters
Build and lead a high-performing team of data governance professionals, document management specialists and literacy program leads
Set clear objectives, provide coaching and development, and foster a collaborative, innovative, and inclusive team culture
Oversee the definition, approval, and enforcement of data and document standards, quality metrics and compliance controls
Monitor and report on compliance with data governance and document management policies across all business units, escalating issues as needed
Ensure organizational compliance with internal policies related to data privacy, protection, and retention
Collaborate with Legal, IT Security, and Data Privacy teams to manage risks and respond to audits or incidents
Maintain an up-to-date inventory of critical data and record assets, ensuring proper classification, access controls, and lifecycle management
Design, launch, and lead the enterprise Data and AI Literacy programs, fostering a culture of data-driven decision-making and responsible AI adoption

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

New

Lead Counsel, Data Privacy

You will join as Senior Lead Counsel, Data & Privacy, with primary responsibilit...

Location

United States , San Francisco; New York

Salary:

180000.00 - 270000.00 USD / Year

Airwallex

Expiration Date

Until further notice

Requirements

U.S. legal qualification (or foreign equivalent) and active license to practice in at least one US jurisdiction
8 years of experience in an in‑house legal department and/or in private practice advising on technology, data and privacy issues related to technical platforms and products
Strong knowledge of US federal and state privacy and data‑security laws (such as CCPA/CPRA and GLBA/Reg P) and how they intersect with payments and broader financial‑services regulation, plus working knowledge of GDPR and Canadian/South American privacy requirements (such as LGPD)
Experience providing guidance on US related privacy adtech requirements and technologies, including varying consent frameworks under US state privacy laws, and operationalizing consent management requirements
Demonstrated experience partnering with technical teams (Product, Engineering, Information Security) to translate legal and regulatory requirements into practical technical designs, controls, and processes
Demonstrated experience advising on emerging US and global AI legal requirements and AI‑governance best practices, and experience advising on AI/ML tools, vendors, or products from a privacy and data‑protection perspective
Experience providing data and privacy legal support during security or privacy incidents, including incident assessment, notification analysis, and remediation planning
Excellent written and verbal communication skills, with the ability to explain complex legal concepts to non‑lawyers and senior executives, and to drive clear decisions in ambiguous, time‑sensitive situations
High degree of ownership, resilience, and pragmatism
comfortable working in a fast‑paced, high‑growth fintech environment and managing multiple complex matters in parallel

Job Responsibility

Serve as lead data and privacy counsel for the US and Americas region, providing risk‑based, business‑oriented advice on US, Canada, and South American, data protection, AI and cybersecurity issues (including cross‑border access and national‑security‑adjacent topics), grounded in global data protection regulation and frameworks
Spearhead AI governance development and implementation globally, providing guidance on relevant global and US AI frameworks and executing a fit-for-purpose AI governance approach at Airwallex, including developing and implementing AI policies, procedures, privacy-related AI mitigations, and accountability frameworks
Develop and help execute privacy and data protection compliance programs for the Americas, specifically focused on compliance with US federal and state consumer financial privacy frameworks (GLBA, FCRA, CalFIPA) compliance, Executive Order 14117, and comprehensive state privacy compliance
Partner closely with Product, Engineering, Information Security, Regulatory Legal, Regulatory Compliance, Commercial Legal and Risk to embed privacy‑ and security‑by‑design in product development, technical architecture, UX, and go‑to‑market, including by spearheading DPIAs/PIAs, AI risk assessments, and other privacy impact assessments
Draft, review, and negotiate complex data protection and data‑sharing terms (including DPAs, cross‑border transfer terms, and AI‑related clauses) with customers, vendors, financial partners, and other third parties, acting as an escalation point for high‑risk matters
Coordinate and oversee international data flows touching the Americas, ensuring appropriate transfer tools and governance (e.g. SCCs or equivalent), and supporting initiatives on data localisation, storage, and access controls
Co‑lead the privacy and data‑protection workstream for security and data incidents related to the Americas with Information Security and other stakeholders, including triage, investigation, regulatory and customer notifications, remediation, and lessons learned
Advise on high‑risk or novel processing activities (e.g. new AI use cases, advanced analytics, innovative platform and embedded‑finance data models), helping structure appropriate safeguards, governance, and documentation
Support interactions with US and Americas regulators and policymakers on privacy, cybersecurity, data‑access and related topics, in close coordination with Regulatory Legal and Regulatory Compliance
Help build and refine tools and processes for privacy workflows (e.g., intake, assessment, DPIA/PIA/DPIA for AI, ROPA, DSRs), including the use of specialist tooling, metrics, and dashboards to track and evidence compliance

What we offer

Offers Equity
Offers Bonus
medical, dental, and vision insurance
a 401(k) plan
short-term and long-term disability
basic life insurance
well-being benefits
20 paid days of vacation
12 paid days of company holidays

Fulltime

New

Lead Counsel, Data Privacy

You will join as Senior Lead Counsel, Data & Privacy, with primary responsibilit...

Location

United States

Salary:

160000.00 - 250000.00 USD / Year

Airwallex

Expiration Date

Until further notice

Requirements

U.S. legal qualification (or foreign equivalent) and active license to practice in at least one US jurisdiction
8 years of experience in an in‑house legal department and/or in private practice advising on technology, data and privacy issues related to technical platforms and products
Strong knowledge of US federal and state privacy and data‑security laws (such as CCPA/CPRA and GLBA/Reg P) and how they intersect with payments and broader financial‑services regulation, plus working knowledge of GDPR and Canadian/South American privacy requirements (such as LGPD)
Experience providing guidance on US related privacy adtech requirements and technologies, including varying consent frameworks under US state privacy laws, and operationalizing consent management requirements
Demonstrated experience partnering with technical teams (Product, Engineering, Information Security) to translate legal and regulatory requirements into practical technical designs, controls, and processes
Demonstrated experience advising on emerging US and global AI legal requirements and AI‑governance best practices, and experience advising on AI/ML tools, vendors, or products from a privacy and data‑protection perspective
Experience providing data and privacy legal support during security or privacy incidents, including incident assessment, notification analysis, and remediation planning
Excellent written and verbal communication skills, with the ability to explain complex legal concepts to non‑lawyers and senior executives, and to drive clear decisions in ambiguous, time‑sensitive situations
High degree of ownership, resilience, and pragmatism
comfortable working in a fast‑paced, high‑growth fintech environment and managing multiple complex matters in parallel

Job Responsibility

Serve as lead data and privacy counsel for the US and Americas region, providing risk‑based, business‑oriented advice on US, Canada, and South American, data protection, AI and cybersecurity issues (including cross‑border access and national‑security‑adjacent topics), grounded in global data protection regulation and frameworks
Spearhead AI governance development and implementation globally, providing guidance on relevant global and US AI frameworks and executing a fit-for-purpose AI governance approach at Airwallex, including developing and implementing AI policies, procedures, privacy-related AI mitigations, and accountability frameworks
Develop and help execute privacy and data protection compliance programs for the Americas, specifically focused on compliance with US federal and state consumer financial privacy frameworks (GLBA, FCRA, CalFIPA) compliance, Executive Order 14117, and comprehensive state privacy compliance
Partner closely with Product, Engineering, Information Security, Regulatory Legal, Regulatory Compliance, Commercial Legal and Risk to embed privacy‑ and security‑by‑design in product development, technical architecture, UX, and go‑to‑market, including by spearheading DPIAs/PIAs, AI risk assessments, and other privacy impact assessments
Draft, review, and negotiate complex data protection and data‑sharing terms (including DPAs, cross‑border transfer terms, and AI‑related clauses) with customers, vendors, financial partners, and other third parties, acting as an escalation point for high‑risk matters
Coordinate and oversee international data flows touching the Americas, ensuring appropriate transfer tools and governance (e.g. SCCs or equivalent), and supporting initiatives on data localisation, storage, and access controls
Co‑lead the privacy and data‑protection workstream for security and data incidents related to the Americas with Information Security and other stakeholders, including triage, investigation, regulatory and customer notifications, remediation, and lessons learned
Advise on high‑risk or novel processing activities (e.g. new AI use cases, advanced analytics, innovative platform and embedded‑finance data models), helping structure appropriate safeguards, governance, and documentation
Support interactions with US and Americas regulators and policymakers on privacy, cybersecurity, data‑access and related topics, in close coordination with Regulatory Legal and Regulatory Compliance
Help build and refine tools and processes for privacy workflows (e.g., intake, assessment, DPIA/PIA/DPIA for AI, ROPA, DSRs), including the use of specialist tooling, metrics, and dashboards to track and evidence compliance

What we offer

Offers Equity
Offers Bonus
medical, dental, and vision insurance
a 401(k) plan
short-term and long-term disability
basic life insurance
well-being benefits
20 paid days of vacation
12 paid days of company holidays in a calendar year

Fulltime

Ai, data & it governance specialist

Zelis

Location:
India , Hyderabad

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

Expiration:
February 28, 2026

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