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Ai Customer Engineering Customer Co-validation Lead

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AMD

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Location:
Malaysia , Penang

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

AMD is seeking a highly skilled Customer Co‑Validation Lead (SMTS) to drive customer‑facing validation strategy, strengthen customer intimacy, and co‑develop end‑to‑end system validation alongside our top hyperscale, enterprise, and MDC partners. This role directly influences how AMD Instinct™ GPU platforms are validated, integrated, and deployed in real customer environments—ensuring customer success while bringing critical insights back into AMD’s engineering, product, and platform teams. You will own co‑validation engagements with customers, oversee system‑level debug and readiness assessment, and drive bi‑directional value creation through aligned validation plans, shared workflows, and tight coordination across AMD and customer engineering organizations.

Job Responsibility:

  • Lead Customer Co-Validation Strategy, execution, engagements involving AI performance and GPU software stack issues and develop joint validation plans
  • Own the technical relationship for system-level co-validation with strategic customers
  • Drive execution of co-validation cycles across single-node, multi-node, rack-scale, and clusters systems
  • Ensure AMD and customer test coverage is complementary, efficient, and aligned to shared deployment goals
  • Lead cross-domain debug spanning GPU, CPU, NIC, BMC/AMC, firmware, ROCm, OS, virtualization, orchestration, libraries, drivers, AI software stack and customer automation frameworks
  • Reproduce, root-cause, and validate issues found during co-validation, guiding engineering teams toward fixes
  • Translate co-validation learnings into improvements for AMD tools, SVM (System Validation Manual), test content, and platform collateral
  • Provide structured customer-facing readiness signals and guidance to support deployment decisions
  • Generate co-validation artifacts: test reports, risk assessments, gap analysis, and proposed enhancements
  • Work closely with cross functional engineering teams to ensure coherence between AMD deliverables and customer needs
  • Provide guidance to junior engineers engaged in customer validation
  • Represent AMD with professionalism in high-pressure customer scenarios
  • Use AI tools to improve productivity in day-to-day tasks, such as data analysis, test automation, and documentation

Requirements:

  • Deep experience with Linux, OS/kernel/driver stacks, ROCm or CUDA-like environments, and GPU/CPU/NIC integration
  • Strong background in multi-node / rack-scale validation, orchestration, virtualization (KVM, VMware, Hyper-V), and manageability (Redfish/BMC/AMC)
  • Skilled in system-level debug across firmware, software, hardware, and automation layers
  • Expertise in test plan architecture, debug methodologies, and multi-domain system validation
  • Comfortable leading technical discussions with senior customer engineers and decision-makers
  • Proficiency with Python or similar scripting for automation
  • Exceptional communication skills, both technical and customer-facing
  • Experience with customer co-validation, data center cluster deployment or AI performance tuning is a strong plus
  • Familiarity with AI concepts, frameworks, or applications
  • Bachelor's or Master's in Computer Engineering, Computer Science, Electronics, Electrical Engineering, or similar discipline
  • 10+ years of relevant experience in system validation, customer engineering, platform bring-up, or datacenter clusters/solution enablement roles

Nice to have:

  • Experience with customer co-validation, data center cluster deployment or AI performance tuning
  • Familiarity with AI concepts, frameworks, or applications

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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