AI Consultant / AI Adoption Specialist Job at Squared Circle (Bangalore)

AI Conversation Design Specialist

This role is focused on creating a Conversational AI-driven self-service experie...

Location

Munich; Berlin; Dublin

Salary:

Not provided

Personio SE & Co. KG

Expiration Date

Until further notice

Requirements

4–6 years of experience delivering AI Agents or chatbots (voice, chat, email, and messaging) preferably in SaaS, technology, or customer experience
German fluency highly preferred
Hands-on experience with chatbots / AI copilots such as Intercom Fin, Decagon, MavenAGI, Ada, Forethought or equivalent
Familiarity with APIs, comfortable occasionally writing snippets of code to bring in data from other systems into Intercom Fin
Strong understanding of AI/ML concepts, natural language processing, and customer support technologies (e.g., chatbots, virtual assistants)
Experience working with data analytics tools and interpreting model performance metrics
Demonstrated ability to translate business needs and customer pain points into technical requirements for AI solutions
Experience collaborating with Product, Engineering, Data, Systems, Customer Support, and Professional Services teams
Knowledge of customer experience metrics (CSAT, NPS, etc.) and best practices in B2B SaaS
Strong project management skills, including Agile or similar methodologies

Job Responsibility

Self-Service and Productivity Outcomes: Drive contact volume reduction and self-service by implementing solutions for top contact drivers, as well as driving Support Agent productivity and handling time through improvements to co-pilots
AI Conversation Automation: Develop AI automated workflows / agent operating procedures, run batch tests, configure personalized answers, and reverse engineer unresolved conversations
Conversation Design: Architect natural, useful interactions between customers and AI chatbots. Design the flow and logic of conversations for the chatbots, partnering with subject-matter experts. You tune and design bot conversations —flows, intents/tagging, prompts/responses, fallback logic— to cut hallucinations, misroutes, and unnecessary handoffs
AI Service Journey Design: Define and govern AI↔human and AI↔AI handoffs (confidence thresholds, triggers, routing rules), ensuring brand voice, privacy, and responsible-AI standards, building a deep knowledge of our customer journeys and user stories to anticipate and design for different scenarios
Data Integration: bring data from 3rd party systems and our own product into Intercom Fin to improve AI conversation effectiveness
Performance Monitoring and Improvement: Track key metrics (e.g., self-serve resolutions, monthly active users, deflection rates, resolution time, customer experience score, NPS) to evaluate AI impact, identify gaps, and implement improvements
AI Solution Delivery: Lead the implementation of AI-powered tools (e.g., chatbots, copilots, virtual assistants) that address common customer pain points and streamline support and professional services processes, and partner with Engineering and Systems on integrations and fixes
Cross-Functional Collaboration: Work closely with Product, Engineering, Customer Experience, Data and Systems teams to ensure AI solutions are aligned with customer needs and business objectives, and that we integrate seamlessly with the Personio Assistant and internal support tooling
Continuous Quality Improvement: Oversee the ongoing quality fine-tuning of AI tools using real customer data and feedback to improve routing, accuracy, relevance, and customer satisfaction. You approach with a product mindset, anticipating edge cases and interaction effects, and regression test as new changes are introduced. You monitor bot/service health, triage incidents and misroutes, and coordinate rapid fixes and postmortems as needed
Change Management: Champion the adoption of AI tools within customer-facing teams, supporting the development of training materials and enablement sessions dedicated to developing AI proficiency within CX

What we offer

Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
Make an impact on the environment and society with 1 (fully paid) Impact Day
Receive generous family leave, child support, mental health support, and sabbatical opportunities
We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch
20 Flex Days per year to work remotely from other locations

Fulltime

Senior Project Manager, Consulting

Microsoft Industry Solutions Delivery is a global organization hosting over 6,00...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Project management specialists with a passion for delivering desired customer outcomes
Championing high quality throughout presales and delivery
Leading diverse deliveries and teams to cost and scope
Maintaining delivery and financial health
Experience in Account Delivery Management
Experience in Relationship Development
Experience in Presales & Contracting
Experience in Planning
Experience in Monitoring & Controlling
Experience in Initiation & Closure

Job Responsibility

Account Delivery Management - drive and maintain obligations to customers and contribute to consumption activities, holding accountability for consumption project delivery forecasts
Lead or participate in steering committee meetings
Relationship Development – drive high customer satisfaction, manage expectations, address customer feedback, and resolve escalations
Presales & Contracting – may contribute to presales on medium complexity projects to provide input into delivery approach, deal construct and assist in the development of initial estimates and contracts
Facilitate contracting for customers and partner resources
Planning – develop project management plans to drive predictable delivery for medium complexity projects or support senior colleagues in complex programs, leverage existing intellectual property and the customer account strategy
Positively establish clear expectations and accountabilities with all project team members and proactively engage a broad set of internal and external stakeholders
Monitoring & Controlling – be fully accountable for project financial management, orchestrate a broad range of metrics to attain Key Performance Indicators, proactively manage risks and issues, including recovery efforts if required
Apply effective quality management and change control techniques across the delivery
Initiation & Closure – drive initiation for medium complexity projects, align resources including partners and offshore teams, whilst balancing needs across projects in challenging situations

Fulltime

AI Business Consultant

As an AI Business Consultant at NTT DATA, you will collaborate with clients to d...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience in a consulting or advisory role within a customer-facing environment
Understanding of AI concepts including machine learning, natural language processing, generative AI and Agentic AI
Advisory experience in AI for example readiness assessments, use case prioritisation, ROI modelling, ethical AI, and compliance
Experience in product ownership or business analysis within agile delivery teams including business process analysis and the ability to articulate clear, concise user stories
Skilled in stakeholder engagement, workshop facilitation, and executive communication
Familiarity with tools such as JIRA, Confluence, and data visualisation platforms
Willingness to travel to client sites as required
Eligibility to work in the UK and undergo necessary background checks
Excellent verbal and written communication skills in English
A proactive, self-starter mindset with a strong sense of ownership and accountability

Job Responsibility

Conduct detailed business analysis to identify opportunities for AI adoption and innovation
Lead AI readiness assessments, use case discovery, and prioritisation workshops with clients
Develop business cases and ROI models to support AI investment decisions
Define and document user stories, acceptance criteria, and process flows for AI solutions
Collaborate with technical specialists to ensure feasibility and alignment with business goals
Facilitate stakeholder engagement sessions and cross-functional alignment
Support user research, prototyping, and testing to validate AI solutions in real-world contexts
Support compliance with ethical AI principles, data privacy regulations, and public sector service standards
Contribute to the development of AI strategy, governance frameworks, and operating models
Act as a trusted advisor to clients, guiding them through AI transformation journeys

What we offer

Tailored benefits that support physical, emotional, and financial wellbeing
Continuous growth and development opportunities
Flexible work options

Enterprise Sales Specialist

Data Services and the underlying Storage Solution are a key investment area for ...

Location

Germany , Boeblingen

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Academic degree in business administration or similar
+5 years of sales experience with complex IT solutions
profound knowledge of the storage and data services market
ability to take the sales responsibility for storage, data services, PCBE, VME opportunities
sales excellence in building a sales pipeline, forecasting and customer management
eagerness to develop a deep knowledge of our products and solutions with differentiation from the competition
distinctive customer orientation and consulting skills combined with assertiveness and sales attitude
team- and goal-oriented work
creativity, initiative and reliability
excellent communication, presentation, and closing skills

Job Responsibility

Position the HPE Storage product, data services and solution portfolio working on selected Enterprise accounts in Germany
expand existing and develop new long-term storage solutions customer and strong channel partner relationships
focus on business outcomes for our customers, gladly with the support of our GreenLake Offerings and our Private Cloud and AI portfolio
identify and engage customers seeking scalable and secure private cloud solutions using HPE Private Cloud Business Edition (PCBE)
position PCBE as the ideal solution for businesses accelerating digital transformation while maintaining control over their data and infrastructure
drive adoption of HPE VM Essentials by showcasing its ability to optimize workloads and simplify virtualization for small and medium-sized businesses
highlight its cost-effectiveness and seamless integration to enhance system performance and reduce complexity
promote Zerto’s portfolio for data protection and disaster recovery, emphasizing near-zero recovery time and point objectives
empower customers to safeguard critical workloads and ensure business continuity against unexpected disruptions
develop a deep understanding of the end customer's business drivers to implement customer requirements in sustainable HPE business via a comprehensive consulting approach at all levels of the customer

What we offer

Health & Wellbeing
personal & professional development
unconditional inclusion

Fulltime

New

Change Specialist

The Change Specialist supports the successful delivery of enterprise transformat...

Location

South Africa , Johannesburg

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5 years' experience in change management, transformation, or consulting
Exposure to technology or digital transformation initiatives
Experience with tools such as change impact analysis, stakeholder mapping, readiness assessments and adoption tracking
Hands-on experience in driving adoption projects / programs in large organisations or multinational environments beneficial
Bachelor’s degree in Business, Technology, Organisational Psychology or related field
Change management certification (e.g., Prosci, ACMP) beneficial but not essential

Job Responsibility

Conduct change impact assessments to understand how initiatives affect teams, roles and processes
Perform stakeholder analysis and mapping to identify influence, support and resistance dynamics
Conduct change readiness and risk assessments
Support development of practical change and adoption plans aligned with transformation programs
Design and support interventions that enable behavioural adoption of new technologies and processes
Identify barriers to adoption and work with teams and leaders to address them
Support initiatives that increase utilisation, capability and confidence in new systems such as AI tools or ERP platforms
Track and refine key indicators of adoption and change effectiveness
Develop simple dashboards to monitor adoption, engagement and readiness
Support measurement of benefit realisation and change ROI

Fulltime

Cloud & AI Platforms Digital Sales Solution Specialist

Are you passionate about helping organisations unlock the full potential of thei...

Location

New Zealand , Auckland

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience
OR 6+ years of technology-related sales or account management experience
Solution sales or consulting services sales experience
Microsoft Fundamental certifications across Azure, Data and AI

Job Responsibility

Opportunity Discovery & Qualification: Lead the identification of cloud, data, and AI opportunities by aligning technical solutions with customer budgets, procurement processes, and strategic business outcomes
Pipeline & Sales Execution: Drive growth through competitive "take-out" strategies and migration projects, maintaining a high-quality pipeline by acting on digital engagement signals
Strategic Stakeholder Engagement: Build long-term relationships with C-suite and technical leaders, using envisioning workshops and demonstrations to secure commitment for digital transformation
Partner & Internal Collaboration: Scale impact by leading with partners and internal technical teams to deliver proof-of-concepts, solution accelerators, and coordinated customer engagement plans
Continuous Learning & Industry Insight: Maintain deep expertise in industry trends and solution capabilities to educate customers and accelerate the adoption of modern infrastructure and AI

Fulltime

Manager, Renewals Team

As the Manager of our Startups Renewal Specialist team, you will lead a high-vol...

Location

United States

Salary:

189000.00 - 222000.00 USD / Year

Vanta

Expiration Date

Until further notice

Requirements

3–5+ years experience in SaaS renewals, account management, or customer success
1–2+ years managing a quota-carrying or high-volume team
Proven track record of taking a new motion from 0-1 and using data & metrics to drive its success
Demonstrated success improving retention metrics, leading customer-facing teams, and implementing scalable processes
Excellent operational discipline: forecasting accuracy, CRM hygiene, and data-driven decision making
Strong communication skills — written, verbal, and visual — with the ability to align cross-functional stakeholders
Ability to coach reps on negotiation, prioritization, renewal strategy, customer empathy, and commercial rigor
Highly motivated, with a sense of urgency, adaptability, and a willingness to iterate in a fast-moving environment
Security and compliance experience is not required but highly desirable
Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

Job Responsibility

Lead, coach, and develop a team of Renewal Specialists who manage a high volume of accounts in our early stage startup-focused segment
Set and enforce standards for operating rhythm, forecasting, pipeline hygiene, and customer communication
Own performance management for the team
Hire, onboard, and level-up future team members as the segment continues to scale
Own overall NRR & GDR, and on-time renewal rate for the <10 employee segment
Monitor segment retention trends and create strategic interventions that reduce churn and increase product adoption
Build playbooks that guide Specialists through proactive 270/90/30-day motions, expansion motion execution, mid-cycle changes, and risk mitigation
Partner with Revenue Leadership to set quarterly targets and ensure accuracy of team-wide forecasting
Establish a scalable renewal process that balances automation with high-touch engagement where required
Ensure the team executes all commercial workflows with accuracy

What we offer

Equity
Medical benefits
401(k) plan
Other company perk programs
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks fully-paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits

Fulltime

Senior Director of AI Solutions

Solvd is seeking a Senior Director of AI Solutions - a techno-functional leader ...

Location

United States

Salary:

Not provided

Solvd Inc.

Expiration Date

Until further notice

Requirements

10–12+ years of experience in technology consulting, solution architecture or presales leadership roles, with at least 2 years in AI-driven or data-led transformation programs
Proven record of owning or leading complex presales pursuits (>$1M TCV), including solution strategy, scoping, pricing and client presentations
Demonstrated ability to translate business objectives into differentiated AI solution strategies - particularly in GenAI / Agentic AI domains
Deep understanding of AI service delivery models (e.g., accelerators, PoCs, pilots, managed services) and how they tie to commercial success metrics (margin, utilization, win-rate)
Experience partnering with GTM organizations (sales, marketing, alliances) to develop offerings, pitch materials and go-to-market collateral
Excellent communication and storytelling skills, capable of engaging both C-level business stakeholders and technical architects
Strong commercial acumen: able to assess feasibility, risk, and profitability of proposed engagements
Bachelor’s or Master’s degree in Computer Science, Engineering, or Business/Technology Management

Job Responsibility

Drive and own the AI solutions offering portfolio (GenAI, LLM-based, Agentic AI) from ideation through market launch, enabling growth and differentiation
Collaborate with GTM teams (sales, marketing, partners) to craft solution value propositions, build climb-charts, influence pipeline, support POCs and convert opportunities into engagements
Lead key sales pursuits: lead solutioning workshops, presale processes, shape deal architecture, run technical-commercial demos and help define scope, pricing, and delivery model to maximise win-rate
Ensure delivery readiness: in partnership with technology leaders validate that proposed AI engagements are feasible, scoped appropriately, resource-aligned, and have acceptable risk/margin before hand-off to delivery teams
Maintain credibility with clients and technology teams: act as thought-leader in GenAI/LLMs/Agentic AI, staying current on ecosystem (models, platforms, guardrails) and present to client executives and internal stakeholders
Build and lead a small team of solution architects and pre-sales specialists focused on AI solutions
mentor and grow their capabilities
Monitor and report on key metrics: pipeline influenced, proposal-to-win conversion, offering adoption, margin performance, and client satisfaction

What we offer

Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation
Be part of a global team with equal opportunities for collaboration across continents and cultures
Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards

Fulltime

AI Consultant / AI Adoption Specialist

Squared Circle

Location:
India , Bangalore

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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