CrawlJobs Logo
Bank of Ireland Logo Bank of Ireland · IT - Software Development

Ai Centre Of Excellence Platform Owner

Ireland, Dublin Employment contract · Job Posted May 05, 2026

Job offer has expired

Job Link Share

Job Description

The AI Centre of Excellence (CoE) is the Bank's engine for safe, responsible and scalable AI adoption. It defines the strategy, standards and governance that guide how AI is built and used, while providing the shared platforms, tools and expertise that power delivery across the organisation. Your mission is to shape the vision, build out and day to day excellence of the BOI AI Platform turning it into a powerful, shared, self service capability that accelerates AI across the entire enterprise. You'll define robust platform services and reusable AI patterns that form the backbone of every AI initiative. You lead platform engineering with clarity and authority, ensuring the platform is resilient, compliant, cost efficient and primed for innovation. As the technical north star, you translate AI CoE strategy into real world delivery, working closely with the Cloud CoE to provide CSSP aligned infrastructure that scales with ambition. In essence, you're the driving force that transforms AI strategy into a reliable, repeatable and future ready enterprise capability!

Job Responsibility

  • Lead the strategic roadmap, design, and evolution of the BOI AI Platform as a shared enterprise service
  • Define and govern reusable AI archetypes, platform patterns, and shared services to enable safe, consistent, and accelerated AI delivery
  • Own the platform engineering team, setting technical direction and ensuring high quality engineering execution in partnership with the Cloud CoE
  • Ensure platform compliance with security, regulatory, and architecture standards, while driving adoption across pathfinder pods and business units
  • Lead AI and cloud FinOps, including cost optimisation, capacity planning, and budget governance, alongside platform SLAs, availability, monitoring, and incident response
  • Oversee evaluation and onboarding of AI tooling, models, and third party components, maintaining strong documentation, knowledge transfer, and responsible AI practices

Requirements

  • Deep expertise in cloud based AI/ML platform engineering, with experience delivering enterprise scale platforms in regulated environments
  • Strong grounding in cloud architecture, governance, information security, data governance and financial services regulatory requirements
  • Validated product ownership and partner management, with a track record of shaping platform roadmaps and driving adoption
  • Broad knowledge of AI/ML model lifecycle management, data engineering patterns and integration of AI systems into enterprise ecosystems
  • Skilled engineering leader with strong mentorship abilities and experience building high performing technical teams
  • Commercial competence in running cloud costs and platform budgets, paired with excellent communication skills for translating sophisticated concepts to diverse audiences
  • Experience working in regulated financial services or other complex enterprise environments is highly desirable

Nice to have

Experience working in regulated financial services or other complex enterprise environments

What we offer

  • Flexible working
  • 25 days annual leave
  • Excellent pension contributions
  • 6 months paid maternity leave
  • Fertility and surrogacy policy
  • Working parent supports
  • Employee assistance program
  • WebDoctor
  • Financial wellbeing coaches
  • Support for educational and professional qualifications
  • Competitive pay package
  • Pay reviews
  • Profit-share scheme
  • Excellent healthcare contributions
  • Flexible leave: buy or sell your days
  • Award-winning career framework
  • Clear pathways for development and progression
Bank of Ireland - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Ai Centre Of Excellence Platform Owner

8 matching positions

Digital Content and Governance Lead

The HR Partnership & Delivery (HRP&D) - Digital Content & Governance Lead strate...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional communication and interpersonal skills, building strong relationships and influencing stakeholders at all levels, especially in change initiatives
  • A resilient, problem-solving, and adaptable mindset, comfortable with ambiguity and committed to continuous learning
  • Strong leadership in driving change, fostering adaptability, and managing stakeholder expectations during transitions
  • Demonstrated leadership upholding client and operational excellence, promoting accountability, and fostering a collaborative, inclusive team
  • Strategic thinking with an optimistic, curious approach to change, proactively identifying future needs and driving innovative solutions
  • Ability to value diverse perspectives, show empathy, and encourage open dialogue for collective goals
  • Extensive experience in content governance, knowledge management, or similar roles within large, complex HR or enterprise environments
  • Proficiency with enterprise knowledge repositories and HR service delivery platforms (e.g., ServiceNow HR Help Centre, Microsoft SharePoint)
  • Proven track record translating business requirements into clear, actionable user stories for system development
  • Awareness of process improvement methodologies (e.g., Lean, Six Sigma) with demonstrated ability to identify and implement efficiency gains in content and knowledge management
Job Responsibility
Job Responsibility
  • Lead content governance for key HR knowledge repositories (Citi For You, ServiceNow HR Help Centre, Citi Assist), ensuring relevance and integrity
  • Develop and execute strategies to prepare HR knowledge content for advanced technologies like AI and LLMs
  • Drive content evolution by collaborating with senior cross-discipline HR stakeholders, achieving consensus on presentation and accuracy
  • Manage the end-to-end content lifecycle: approvals, managing legacy materials, and ensuring content meets audience needs via available technologies, in coordination with peer governance leads
  • Act as a critical liaison between HR and technology partners, ensuring business requirements for content platforms are documented, understood, and prioritised
  • Empower content owner teams with tools and knowledge for robust content management and governance
  • Champion continuous improvement of HR knowledge content as you apply Lean methodologies to identify inefficiencies, and propose innovative solutions
  • Proactively simplify and standardise HR processes and technology solutions to enhance user experience and operational efficiency
  • Ensure rigorous accountability among process and content owners for content accuracy, timeliness, and compliance
  • Provide dedicated change management support to the HR Partnership & Delivery (HRP&D) team's initiatives, including impact assessment, communication strategies, and smooth transitions
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Technical Product Owner

Our mission is to dominate the betting and gaming industry on a global scale and...
Location
Location
United Kingdom , Manchester
Salary
Salary:
45000.00 - 65000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Product Owner, content specialist, or knowledge manager, or a combination, with a hands-on track record of creating, structuring, and improving content as well as managing your own delivery priorities
  • A practical understanding of how content structure affects performance across different surfaces, including how generative AI retrieves and uses content, how articles rank in search, and how external and internal audiences consume how-to guidance
  • A basic understanding of software development processes, including agile methodologies
  • The ability to write user stories, acceptance criteria, and technical requirements, as well as clear, well-structured content for a range of audiences and formats
  • Demonstrable experience using performance data such as web analytics, chatbot reporting, search data, or contact centre MI to identify content gaps, prioritise work, and measure impact
  • A familiarity with technical concepts such as APIs, data structures, and system integrations
  • Excellent organisational and prioritisation skills
  • Strong problem-solving skills and comfort operating in ambiguity
  • Excellent communication skills
  • Experience owning or contributing to a help portal, FAQ platform, or virtual assistant
Job Responsibility
Job Responsibility
  • Act as the product representative for the knowledgebase, ensuring alignment between its content, platform, and broader business objectives across Customer Support, Marketing, and Operations
  • Own and prioritise your own content backlog
  • Proactively engage Subject Matter Experts (SMEs) across the business to extract accurate knowledge, and personally write, format, and publish content
  • Own the performance data by undertaking regular reviews of chatbot deflection rates, FAQ engagement, search rankings, and website behaviour
  • Collaborate closely with Conversational AI Analysts and engineers to ensure content is structured correctly
  • Participate actively in sprint planning, stand-ups, and retrospectives
  • Establish and maintain a content governance framework
  • Act as the primary point of contact for stakeholders regarding knowledgebase content
  • Drive a culture of continuous improvement within the team
What we offer
What we offer
  • Competitive rate of pay and pension contribution (£45,000-£65,000)
  • Generous discretionary bonus schemes, incentives and competitions
  • Annual leave entitlement that increases with length of service
  • Access to an online GP 24/7
  • Employee wellbeing support through Employee Assistance Programme
  • Enhanced Maternity & Paternity Pay
  • Long Service Recognition
  • Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday through Wagestream
  • Fulltime
Read More
Arrow Right
New

Shift Manager I

The purpose of the Manager I (MGRI) position is to assist Branch management in t...
Location
Location
United States , Norfolk
Salary
Salary:
18.47 - 22.57 USD / Hour
hmshost.com Logo
HMSHost
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work shifts during various operating days and hours each week
  • during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
  • Minimum 2 years food and beverage, cash handling, and customer service experience
  • Minimum 6 months supervisory or lead experience in a restaurant or production kitchen
  • Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Job Responsibility
Job Responsibility
  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
  • Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
  • Actively ensures all associates take all mandated rest breaks and meal periods
  • Ensures display areas are appropriately clean, stocked, and visually appealing
  • Ensures all equipment is in good working order
  • Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
  • Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
  • Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
What we offer
What we offer
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
  • Fulltime
Read More
Arrow Right
New

Java Fullstack Developer with React and J2EE

The Applications Development Senior Programmer Analyst is an intermediate level ...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ yrs of relevant experience
  • Solid understanding of enterprise application architecture from front to back
  • Full Stack developer, at least 8-10 years’ experience with J2EE and React/Web experience building client facing solutions
  • Experience with AI related technologies using RAG/MCP and programatically interfacing with LLM a plus
  • Understanding of good design principles and ability to adhere to complex design
  • Experience in working with global teams leading them to follow them the best practices / design on critical initiatives
  • Extensive hand-coding expertise in Core Java / J2EE development and proficiency with Spring Framework and Caching frameworks
  • Extensive hands-on experience building web platforms with React/Web
  • Experienced in building and managing REST Apis
  • Prior experience with building distributed, multi-tier applications is highly desirable having built apps which are highly performant and scalable
Job Responsibility
Job Responsibility
  • Responsible for server side and web applications design & development
  • Development of common, reusable components and services
  • Responsible for creating high throughput applications
  • Working with core team to manage and support application
  • Ability to take initiative to research, learn and recommend emerging technologies
  • Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
  • Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
  • Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
  • Serve as advisor or coach to new or lower level analysts
  • Fulltime
Read More
Arrow Right
New

Barista A

We are hiring Baristas to join our team and provide world class service to guest...
Location
Location
Canada , Calgary
Salary
Salary:
15.50 USD / Hour
hmshost.com Logo
HMSHost
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong social skills and love to meet new people
  • Ability to stay calm and enjoy working in a fast and exciting environment
  • Love to learn new things and are able to pick up new skills quickly
  • Ability to understand and follow verbal & written instructions, policies & rules, and to request assistance when needed
  • Able to perform basic math skills to accurately count money and make change
  • Able to work well with others to help create a strong and cooperative team
Job Responsibility
Job Responsibility
  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
What we offer
What we offer
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
Read More
Arrow Right
New

Supervisor

Our Supervisors have a special talent for amazing our Customers! Permanent Super...
Location
Location
United Kingdom , Colchester
Salary
Salary:
Not provided
ernestjones.co.uk Logo
Ernest Jones
Expiration Date
June 21, 2026
Flip Icon
Requirements
Requirements
  • Retail or customer service experience
  • Ability to sell
  • Communication skills
  • Confidence
  • Outgoing personality
  • Ambition
Job Responsibility
Job Responsibility
  • Be a role model of amazing customer service for other team members
  • Achieve targets
  • Maximise sales
  • Give customers the benefit of your product expertise
  • Help store management
  • Coach new team members
  • Help new team members settle in
  • Develop their product knowledge
What we offer
What we offer
  • Competitive salary
  • Bonuses
  • Staff discount
  • Sales incentives
  • Career development opportunities
  • Training and development programmes
  • Parttime
Read More
Arrow Right
New

Customer Success Account Management Intern

This is a one-year internship program in collaboration with IMDA's Company-led-t...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's/Master's Degree in Computer Science, Information Technology, Engineering, Business or related field
  • Fresh professional within the first 3 years after graduation
  • Legally authorized (with citizenship or PR) to work in Singapore
Job Responsibility
Job Responsibility
  • Learn customer, partner, and internal stakeholder engagement models
  • Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues
  • Manages customer relationships beyond the current Unified Support contract owners with a focus on understanding business objectives and roadmaps
  • Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels
  • Learns how to guide and lead conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft
  • Learns how to map internal roles to customer priorities to action the needs of customers
  • Learns how to develop key internal stakeholder relationships
  • Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value
  • Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account
  • Understands the organizational and customer success strategy
  • Fulltime
Read More
Arrow Right
New

Senior Consultant, Apps & AI

As a Senior Consultant you will be responsible for delivering high quality solut...
Location
Location
Malaysia , Bukit Jalil
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of technology-related experience in software/solution engineering, cloud computing, architecture and delivery leadership roles
  • Proven experience in leading delivery of complex, multi-disciplinary projects
  • Strong understanding of modern delivery methodologies (Agile, Scrum, DevOps, etc.)
  • Excellent communication, stakeholder management, problem-solving, and team leadership skills
  • In depth expertise in Full Stack Application Engineering (.NET, Java, Node.js, Python, microservices, distributed systems, relational and NoSQL databases)
  • In depth expertise in AI‑Enabled Application Development (Azure OpenAI, Azure AI Services, custom machine learning, agentic AI systems, RAG architectures)
  • In depth expertise in Cloud‑Native Architecture (Azure)
  • In depth expertise in DevOps, Platform & Developer Productivity (CI/CD, Infrastructure-as-Code, observability, DevSecOps, Azure DevOps, GitHub)
  • In depth expertise in Solutioning, Pre-Sales & Technical Leadership
  • Ability to pass AI-900, AI-102, DP-100 certifications in first 6 months
Job Responsibility
Job Responsibility
  • Provide strong client-facing consulting, demonstrating communication, stakeholder management, problem-solving, and team leadership, while acting as a trusted advisor across pre-sales and delivery
  • Assess business requirements and identify high-value AI-enabled application opportunities, translating them into scalable architectures, solution designs, and delivery roadmaps
  • Design and build scalable, secure full-stack applications using modern frameworks and backend technologies (.NET, Java, Node.js, Python) with microservices and distributed systems
  • Deliver AI-enabled applications using Azure OpenAI, Azure AI Services, and custom ML models, including agentic AI systems and optimized RAG architectures
  • Architect cloud-native solutions on Azure, ensuring scalability, resilience, security, identity integration, and alignment with enterprise best practices
  • Lead end-to-end delivery lifecycle (discovery → design → build → deploy → optimize), ensuring solutions are production-ready and aligned to business outcomes
  • Implement DevOps and platform engineering practices, including CI/CD pipelines, Infrastructure-as-Code, DevSecOps, and developer productivity improvements
  • Drive deployment and release management, including environment provisioning, automated deployments, and advanced rollout strategies (blue-green, canary, rolling) with post-deployment validation and optimization
  • Establish operational excellence, including monitoring, observability, reliability (SRE), incident management, and transition to support teams
  • Lead solutioning, pre-sales, and technical leadership, including architecture design, estimations, proposals, and ensuring measurable business value, scalability, and performance of AI and application solutions
  • Fulltime
Read More
Arrow Right