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As a Microsoft AI Business Solution Specialist Manager, you will build and lead a team of high performing Solution Specialists who are responsible for driving thought leadership and customer business transformation. You will coach and empower the team to effectively engage C-Suite level stakeholders and build and maintain relationships with Business Decision Makers (BDMs) in our top customers to help them achieve their business goals. You will help your team build pipeline and close deals by bringing industry-relevant business value insights and leading solutions to successfully enable the customers’ end-to-end business transformation.
Job Responsibility:
Validate and coach quality Account and Quota Retirement Territory Plans monthly
Observe presentation skills, ensuring team can deliver compelling board-level proposals with commercial options aligned to customer transformation plan and business value
Enable and coach team for strong BDM/C-Suite connections/engagements across all rooms of the house with Business Value Insights aligned to industry-relevant connected use cases by targeted personas
Ensure team is leveraging partner ecosystem and Customer Success teammates at scale to complement full solution selling
Promote and enable team to land customer discovery/envisioning sessions in each opportunity, yielding output of agreed business challenges, prioritised with business value and v-team accountabilities
Drive Next-Generation Sales Execution Excellence to align with shifting customer journeys and buying habits to increase win rates
Coach Best-in-class Business Value Selling and Customer Advocacy Program to land customer references aligned to industry business value
Requirements:
Bachelor's degree in Computer Science, IT, Business Administration, Information Security, or related field, with 6+ years of experience in technology sales or account management, or equivalent
Over 6 years of experience in solution or services sales
At least 3 years of people management experience
Deep understanding of SaaS solutions and their business impact, including Microsoft and competitor cloud platforms
1–2 years of industry-specific sales experience in Financial Services, Manufacturing, Healthcare, Retail, or Government, with knowledge of global security, regulatory, and compliance requirements
Strong relationship-building skills and ability to connect with customer decision-makers
Skilled in presenting new ideas that shift customer perspectives and highlight value from Microsoft solutions
Nice to have:
Preferred: MBA or Master's in IT or related field with 8+ years of experience, or Bachelor's with 12+ years of experience in technology sales or account management