CrawlJobs Logo
Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

AI Business Solution Architect

Taiwan, Taipei · Job Posted March 25, 2026
Apply Position
Job Link Share

Job Description

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide address their specific challenges and provide comprehensive, industry-specific solutions that meet their unique needs. Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

Job Responsibility

  • Lead the design and implementation of enterprise productivity and collaboration solutions
  • Shape modern work architectures that enable organizations to collaborate securely, manage devices efficiently, and transform their digital capabilities using the Modern Work technology stack
  • Guiding customers through M365 adoption, endpoint security, compliance, and mobile workforce enablement

Requirements

  • 15+ years of experience in enterprise architecture or infrastructure engineering
  • 5+ years focusing on Modern Work technologies (Microsoft 365, Intune, MDM/MAM)
  • Proven expertise in M365 architecture, including Exchange Online, SharePoint Online, Teams, OneDrive, and endpoint management with Intune
  • Deep knowledge of device management, mobile security, compliance frameworks, and automation using PowerShell, Graph API, or other relevant tools
  • Experience in pre-sales engagements, developing solution designs, proposals, and responding to RFPs
  • Strong communication skills with the ability to convey complex technical concepts to business stakeholders and C-level executives

Nice to have

Microsoft certifications such as MS-102 (Microsoft 365 Administrator), MD-102 (Endpoint Administrator), MS-700 (Teams Administrator), SC-300 (Identity and Access Administrator), or equivalent are highly desirable

Microsoft Corporation - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

AI Business Solution Architect

8 matching positions

Cloud Solution Architect and Senior Cloud Solution Architect - Data and AI

We are looking for Cloud Solution Architect (CSA) and Senior Cloud Solution Arch...
Location
Location
United States , Multiple Locations
Salary
Salary:
85100.00 - 169800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Authorization to work in the United States that does not now or in the future require employer sponsorship
  • 1+ years of experience with AI/ML and/or Generative AI technology
  • 2+ years of customer facing experience providing recommendations to, or collaborating with, mid-to-senior level executives to address and advance technology transformation initiatives, entablements, and outcomes, including Data and AI solutions
  • 2+ years of enterprise experience in ANY of the following: Microsoft Fabric, Azure Databricks, Microsoft Purview, Azure SQL, PostgreSQL, MySQL, and Cosmos DB
Job Responsibility
Job Responsibility
  • Seek to understand customers’ overall data estate Business and IT priorities and success measures to design Data & Analytics solutions that drive business value and drive positive Customer Satisfaction & become a trusted advisor
  • Ensure that solution exhibits high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment and provide feedback and insights from customers/partners
  • Develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments and identify resolutions to Customer blockers by leveraging SA subject matter expertise
  • Deliver according to MS best practices & using repeatable Intellectual Property (IP)
  • Apply technical knowledge to architect and design solutions that meet business and IT needs, create AI roadmaps, drive Proof of Concepts (POC) and Minimal Viable Product (MVP), and ensure long term technical viability of new deployments, infusing key AI technologies where appropriate
  • Be the Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers and drive product improvements
  • Maintain technical skills and knowledge, keep up to date with market trends and competitive insights
  • collaborate and share with the AI technical community while educating customers on Azure platform
  • Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes and obtain relevant accreditations and certifications
  • Fulltime
Read More
Arrow Right

Senior Cloud Solution Architect - AI Business Process

Our purpose is to empower organizations to transform the way they work by harnes...
Location
Location
United States , Multiple Locations
Salary
Salary:
106400.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.
Job Responsibility
Job Responsibility
  • Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging AI Business Process (Dynamics 365, Power Platform, and/or Copilot Studio) expertise to enable defined Customer Success Plan outcomes
  • Provide feedback and insights from customers back to the relevant Microsoft teams to enable continuous improvement
  • Develop opportunities to drive Customer Success business results by working with business and technical decision makers to ensure they understand Microsoft's AI Business Process value proposition
  • Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of AI Business Process solutions and technical subject matter expertise
  • Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals
  • Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect - AI Business Solutions

With more than 45,000 employees and partners worldwide, the Customer Experience ...
Location
Location
United States , Multiple Locations
Salary
Salary:
106400.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
  • Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.
  • Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 6+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 6+ years experience working on technical projects
  • Technical certifications in relevant technologies or disciplines (e.g., Azure, Amazon Web Services, Google, security certifications)
  • Experience with Copilot, D635, and/or Power Platform
Job Responsibility
Job Responsibility
  • Accelerate AI transformation and Value Realization: Actively engage with business and technical decision makers to drive intent, enablement and usage of Microsoft AI solutions, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization.
  • Customer Insights: Provide feedback and insights from customers back to relevant MS teams to enable continuous improvement.
  • Customer Satisfaction: Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging Microsoft’s AI Business Solutions within AI Workforce and/or AI Business Process to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes.
  • Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business & technical decision makers to ensure they understand Microsoft’s AI solutions value proposition. Lead architecture design sessions, address customer questions, and provide best practices for activating solutions within the customer environment.
  • Identify Opportunities: Identify resolutions to issues blocking the go-live of customer success projects by leveraging deep knowledge of either AI Workforce or AI Business Process technical subject matter expertise. Lead business & technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP.
  • Learn-It-All: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot, D365, Power Platform, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.
  • Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey.
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect- AI Business Process

We are looking for a Cloud Solution Architect (CSA), specializing in Business Ap...
Location
Location
Norway , Oslo
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering or related field
  • demonstrated experience with Dynamics 365 Customer Engagement
  • experience in customer‑facing roles (internal and/or external customers)
Job Responsibility
Job Responsibility
  • Be the Voice Of the customer: Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
  • Be the Trusted Advisor: Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings
  • Deliver Customer Satisfaction: Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience
  • Drive Consumption/Usage through Unified Support Plans: Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals
  • Resolve blockers with urgency: Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage
  • Identify opportunities: Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation
  • Execute with Operational Excellence & Agility: Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record
  • Focus on Continuous Upskilling & Improvement: Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives
  • Engage in Communities: Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect- AI Business Solutions

Leverage your architectural and engineering expertise to help customers unlock t...
Location
Location
Israel , Multiple Locations
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field or 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
  • Proven experience as a Cloud Solution Architect or in a similar role, specializing in Microsoft Teams, SharePoint Online, and Modern Work solutions.
  • Strong hands-on knowledge of Microsoft Teams, SharePoint Online, and Microsoft 365 architecture.
  • Familiarity with Microsoft Copilot, Entra ID, Purview, and Microsoft 365 security and compliance capabilities is highly desirable.
  • Demonstrated ability to build and maintain trusted, long-term customer relationships and to influence technical and business decision-makers.
  • Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
  • Strong analytical and troubleshooting skills, with experience resolving complex, cross-service Modern Work challenges.
Job Responsibility
Job Responsibility
  • Design and deliver end-to-end Modern Work solutions using Microsoft Teams, SharePoint Online, and Microsoft Copilot
  • Ensure solutions are scalable, secure, and aligned with customer business and adoption goals
  • Architect and optimize collaboration experiences across Microsoft Teams (meetings, chat, calling, apps)
  • Design and enhance SharePoint solutions including sites, intranets, document management, and knowledge hubs to improve teamwork and information flow
  • Advise customers on Microsoft Copilot adoption across Microsoft 365, covering readiness, security, and governance
  • Enable scenario-based value realization by integrating Copilot into real-world business workflows
  • Define and implement governance models for Teams and SharePoint
  • Establish lifecycle management, information architecture, permissions, and compliance aligned with organizational and regulatory requirements
  • Act as a trusted advisor to technical and business stakeholders
  • Translate business requirements into architectural designs and provide guidance on best practices and roadmap alignment
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect- AI Business Process

Our purpose is to empower organizations to transform the way they work by harnes...
Location
Location
United States , Multiple Locations
Salary
Salary:
85100.00 - 169800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Authorization to work in the United States that does not now or in the future require employer sponsorship
  • 4+ years experience working in a customer-facing role
  • 4+ years experience leading technical projects
  • 1+ year experience customizing, troubleshooting, and deploying Copilot Studio with one or more demonstratable production deployments
  • 4+ years of experience customizing, tuning, troubleshooting, and deploying one or more of the following cloud-based systems: Dynamics 365 CE Solutions (Customer Service, Sales, and/or Field Service) and/or similar AI-powered CRM and ERP business applications
  • Microsoft Power Platform (Model Driven Apps, Canvas Apps, Power Automate) with Dataverse and/or similar suite of low-code tools to create intelligent agents for business processes
Job Responsibility
Job Responsibility
  • Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging AI Business Process (Dynamics 365, Power Platform, and/or Copilot Studio) expertise to enable defined Customer Success Plan outcomes
  • Provide feedback and insights from customers back to the relevant Microsoft teams to enable continuous improvement
  • Develop opportunities to drive Customer Success business results by working with business and technical decision makers to ensure they understand Microsoft's AI Business Process value proposition to effectively drive usage and generate value from Microsoft technology investments via implementation advisory, performance efficiency, and organizational/operational excellence
  • Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of AI Business Process solutions and technical subject matter expertise
  • Lead the technical conversations with customers to drive value from their MS investments
  • Deliver all work according to Microsoft best practices and policies and using repeatable Intellectual Property (IP)
  • Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals
  • Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customers transformation journey
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect - AI Business Solutions

We are looking for a Cloud Solution Architect – AI Business Solutions for AI Wor...
Location
Location
United States , Multiple Locations
Salary
Salary:
85100.00 - 169800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties
  • Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 4+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 4+ years experience working on technical projects
  • Technical certifications in relevant technologies or disciplines (e.g., Azure, Amazon Web Services, Google, security certifications)
  • Experience with Copilot, D635, and/or Power Platform
Job Responsibility
Job Responsibility
  • Accelerate AI transformation and Value Realization: Actively engage with business and technical decision makers to drive intent, enablement and usage of Microsoft AI solutions, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization
  • Customer Insights: Provide feedback and insights from customers back to relevant MS teams to enable continuous improvement
  • Customer Satisfaction: Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging Microsoft’s AI Business Solutions within AI Workforce and/or AI Business Process to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes
  • Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business & technical decision makers to ensure they understand Microsoft’s AI solutions value proposition. Lead architecture design sessions, address customer questions, and provide best practices for activating solutions within the customer environment
  • Identify Opportunities: Identify resolutions to issues blocking the go-live of customer success projects by leveraging deep knowledge of either AI Workforce or AI Business Process technical subject matter expertise. Lead business & technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP
  • Learn-It-All: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot, D365, Power Platform, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives
  • Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey
  • Fulltime
Read More
Arrow Right

Senior Solution Architect - AI Business Solutions

The Microsoft Federal Civilian Business Unit is looking for a Business Applicati...
Location
Location
United States , Reston
Salary
Salary:
122500.00 - 214600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience
  • 2+ years managing multiple projects or portfolios
  • 1+ year(s) experience leading blended, multidisciplinary teams
  • Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions
  • This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations
Job Responsibility
Job Responsibility
  • Serve as a trusted advisor to senior executive stakeholders (e.g., CIO, CTO, CDO, etc.), shaping enterprise-wide Business Applications, AI, and digital transformation strategies aligned to mission priorities and measurable outcomes
  • Influence enterprise technology direction by translating complex business, customer experience, and operational challenges into cohesive, value-driven architectures across Business Applications, data, and cloud platforms
  • Provide technical vision and architectural leadership for large-scale, high-impact initiatives spanning Dynamics 365, Power Platform, Copilot Studio, and integrated Azure services
  • Provide vision and thought leadership on the use of AI and agents, to include development, deployment and governance considerations
  • Define and govern end-to-end enterprise architectures that are secure, compliant, scalable, and resilient, leveraging Microsoft reference architectures, Cloud Adoption Framework (CAF), Well-Architected Framework (WAF), and industry best practices
  • Lead architecture design workshops and executive technical briefings to align stakeholders on target-state architectures, roadmaps, and investment priorities
  • Lead modernization of customer engagement and service experiences, including Contact Center transformation using Dynamics 365 Customer Service, Omnichannel, Power Platform, Copilot, and AI-driven agents
  • Architect integrated solutions that connect front-office customer interactions with back-office business processes, analytics, and automation to improve customer satisfaction, operational efficiency, and workforce productivity
  • Guide customers in adopting AI-powered agents, copilots, and workflow automation at scale, with an emphasis on governance, security, and sustainable value realization
  • Drive long-term customer success by ensuring architectures enable adoption, usage growth, operational excellence, and solution longevity
  • Fulltime
Read More
Arrow Right