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Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across our solutions, we help organizations achieve sustained growth and success in the AI era. As an AI Business Process Sales Specialist, you will play a pivotal role in driving end-to-end business transformation for some of our most strategic customers. You bring extensive experience in managing complex, high-value relationships and have a proven track record of leading large-scale, transformational sales engagements. With a strong background in navigating senior stakeholder environments across both business and IT, you also bring well-established networks with a familiarity in selling AI, Automation, CRM, ERP, and Low Code solutions. You excel at orchestrating across internal teams and partners to provide create compelling and differentiated solutions that deliver lasting value for customers. This role is flexible in that you can work up to 25 % from home, with remainder of time being customer facing or at a Microsoft location.
Job Responsibility:
Drive connected, end-to-end business transformation solutions across multiple business units within the target customers
Lead all stages of the sales process, including account and opportunity planning, deal strategy, negotiation, and execution
Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert
Collaborate with and energise internal and external partners to accelerate deal cycles and deliver beyond customer expectations at all times
Prioritize driving AI Transformation to maximise client value and differentiate solutions
Maintain accurate forecasting and pipeline hygiene to support business performance and planning
Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes
Requirements:
Technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND technology-related sales or account management experience OR equivalent experience
Proven solution or services sales experience
Deep understanding of CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact and value
Keen and up to date understanding of how AI can enhance customer value and enable business transformation in the above areas
Expert understanding or experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government