AI Business Process Architect

Team Mission: We are dedicated to leveraging artificial intelligence to transform core enterprise business processes, helping customers achieve breakthroughs in efficiency and innovation across sales, service, supply chain, and other critical domains. The AI Business Process (AIBP) practice focuses on deploying AI solutions in ERP, CRM, finance, and operations by deeply integrating with Microsoft Dynamics 365, Power Platform, and Copilot Studio — automating workflows, personalizing customer experiences, and optimizing enterprise processes. As an AI Business Process Architect, you will serve as a business-oriented consultant within a collaborative team of experienced architects and domain experts. This role emphasizes industry knowledge and business process expertise over deep technical implementation skills. Under the guidance of senior leads, you will help customers identify where Microsoft’s AI innovations — including Dynamics 365 Copilot and custom AI Agents — can address real business challenges and drive measurable operational improvements. Your work will span both pre-sales and delivery: leading business discovery workshops, mapping AI opportunities to industry-specific processes, articulating business value to executive stakeholders, and ensuring that delivered solutions achieve the business outcomes customers expect. This role is ideal for early-to-mid career professionals with strong business acumen and industry curiosity who want to shape how AI transforms enterprise operations.