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AI Business Analyst/Consultant

United States, San Francisco · Job Posted April 22, 2026
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Job Description

We are looking for a skilled AI Business Analyst/Consultant to support the continuous enhancement of a public-facing Help Center application. This long-term contract position involves collaborating with both internal stakeholders and external consultants to refine features, expand multilingual capabilities, and transition the platform into a cutting-edge, AI-enabled solution.

Job Responsibility

  • Collaborate with business leaders and external consultants to define and refine system requirements
  • Translate complex business workflows into clear technical specifications for development teams
  • Drive product roadmap planning, ensuring alignment with business goals and user needs
  • Support testing, troubleshooting, and deployment of platform updates and new features
  • Implement and optimize AI-enabled functionalities to enhance user experience
  • Coordinate with technical teams to ensure seamless integration of multilingual support
  • Analyze and document current and future system workflows to identify areas for improvement
  • Facilitate communication between technical and non-technical stakeholders to ensure project success
  • Provide insights and recommendations based on data analysis and business intelligence tools
  • Maintain comprehensive documentation of product features, updates, and workflows

Requirements

  • A minimum of 5 years of experience in business systems or product analysis
  • Strong understanding of AI-enabled tools and their practical applications
  • Proficiency in business intelligence platforms such as Microsoft Power BI and Tableau
  • Familiarity with concepts in political science, criminal justice, or related fields
  • Proven ability to translate business needs into actionable technical requirements
  • Excellent communication skills, with the ability to collaborate effectively across diverse teams

Nice to have

  • Experience with multilingual platform development and integration is a plus
  • Knowledge of SharePoint or similar tools is preferred

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in our company 401(k) plan

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