AI Automation Manager Job at Moss (Berlin)

Senior Director of Product Management, AI and Automation

PagerDuty is seeking a Senior Director of Product Management, AI and Automation,...

Location

United States

Salary:

200000.00 - 337000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation
Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities
Experience with and deep interest in building experiences powered by generative and agentic AI
Strong technical acumen and experience leading and developing high-performing product management teams
Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset
Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount

Job Responsibility

Develop a compelling product strategy and roadmap for PagerDuty’s AI assistant, AI agent platform, and (workflow and runbook) automation offerings
Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes
Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows
Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms
Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A
Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models
Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR
Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability
Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products’ market and business impact
Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Fulltime

Product Manager, AI & Automation

Lead the charge in infusing AI, automation, and advanced integration capabilitie...

Location

United States , New York City; San Francisco

Salary:

240000.00 - 339900.00 USD / Year

Airtable

Expiration Date

Until further notice

Requirements

8+ years of product management experience
Significant experience with AI/ML-powered products, automation platforms, integration services, or developer platforms within a SaaS environment
Familiarity with Airtable, low-code/no-code platforms, and productivity tools is highly preferred
Deep understanding of AI/ML and LLMs, and their practical applications
Solid grasp of software development processes, API design, system architecture, and the technical underpinnings of AI/ML systems and integration technologies
Proven ability to develop and articulate a clear product strategy
A genuine empathy for users
Excellent written and verbal communication skills
Strong analytical skills with experience in A/B testing and data analysis
A proactive, self-starter mentality with a track record of taking ownership

Job Responsibility

Create 10x AI-Powered Solutions
Pioneer revolutionary intelligent workflows and automations
Drive with a GM Mentality from Vision to Market
Own the complete AI, automation, and integration strategy
Immerse Yourself with Customers & Partners
Engage directly with users
Lead Technical Exploration
Build rapid prototypes and experimental features
Build Platform & Ecosystem Capabilities
Design AI and automation capabilities that are powerful, extensible, and integrate seamlessly

What we offer

Benefits
Restricted stock units
Incentive compensation

Fulltime

Strategic Customer Relationship AI Automation Manager

Bloomreach is seeking a Customer Relationship AI Automation Manager to orchestra...

Location

Slovakia , Bratislava

Salary:

4000.00 EUR / Month

Bloomreach

Expiration Date

Until further notice

Requirements

Program/operations leadership: run customer-facing programs or operations in a SaaS environment
Tech & tools savvy: fluent in tools like Salesforce (or similar CRM), workflow automation platforms (e.g. n8n), generative AI tools, and analytics dashboards
Data-driven mindset: love digging into metrics and usage data
Change management skills: great at helping people adopt new tech and processes
Cross-functional collaboration: thrive in cross-functional teams and can speak both business and technical languages
Innovative and customer-focused: curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI

Job Responsibility

Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs
Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics
Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities
Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of various platforms
Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs
Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing
Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows

What we offer

Restricted stock units
Company performance bonus
$1,500 professional education budget annually
Employee Assistance Program with counselors
Subscription to Calm app
'DisConnect' days (additional day off each quarter)
Extended parental leave up to 26 calendar weeks for Primary Caregivers
Employee referral bonus of up to $3,000
Work anniversaries celebrated

Fulltime

Strategic Customer Relationship AI Automation Manager

Bloomreach is seeking a Customer Relationship AI Automation Manager to orchestra...

Location

Czechia , Bratislava; Brno; Prague

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments
Tech & tools savvy: You’re fluent in tools like Salesforce (or similar CRM), workflow automation platforms (e.g. n8n), generative AI tools (for content or insights), and analytics dashboards. You quickly learn new technologies and leverage them to drive automation
Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction
Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions
Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals
Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.

Job Responsibility

Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type
Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction
Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities
Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types
Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage
Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement
Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.

What we offer

A great deal of freedom and trust
We believe in flexible working hours
We work virtual-first with several Bloomreach Hubs available across three continents
We organize company events
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
People Development Program -- participating in personal development workshops
Our resident communication coach Ivo Večeřa is available
Our managers are strongly encouraged to participate in the Leader Development Program
Bloomreachers utilize the $1,500 professional education budget on an annual basis
The Employee Assistance Program -- with counselors -- is available

Fulltime

Sr. Architect - Proposal Tools, Automation & Vendor Management

The Sr. Architect plays a crucial role in driving business growth by managing pr...

Location

United States , Overland Park, KS; Frisco, TX; Bellevue, WA

Salary:

95600.00 - 172500.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

5+ years in bid management, proposal automation or procurement technology
Advanced proficiency in MSOffice Suite, proposal automation tools and content management systems, and design tools
A bachelor’s degree in marketing, communications, business or a related discipline is preferred, but a combination of education and experience is just as valuable
Strong understanding of RFx processes, and proficiency in bid management software and automation tools (e.g., Loopio, Qvidian, Responsive) and CRM (e.g., Salesforce) platforms
Experience with API integrations and workflow automation using tools like Power Automate
Familiarity with AI-driven proposal writing tools and workflow automation solutions

Job Responsibility

Software Tools & Technology Management
Proposal Automation & Solution Architecture
Vendor & Stakeholder Management

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Paid holidays
Paid parental and family leave

Fulltime

Senior Platform Engineer - CI/CD & AI Automation (AI-first)

Groupon is undergoing a critical platform transformation, modernizing its core d...

Location

Czechia , Prague

Salary:

Not provided

Groupon

Expiration Date

Until further notice

Requirements

5+ years of dedicated experience in Platform Engineering, DevOps, or Infrastructure roles
Deep expertise building, scaling, and migrating CI/CD systems, with strong practical experience in Jenkins and/or GitHub Actions
Expertise in scripting and automation (Python, Go, or Bash)
Solid understanding of container technologies, Kubernetes, and cloud build systems
Proven experience leveraging AI tooling (e.g., Claude Code, code analysis) to meaningfully increase developer output and optimize platform work
Excellent communication and ability to drive technical decisions across multiple platform and product teams

Job Responsibility

Platform Transformation: Lead the design, planning, and execution of the Jenkins-to-GitHub Actions migration across a large portfolio of microservices
Pipeline Engineering: Design and optimize high-performance, secure, and observable CI/CD workflows across GitHub Actions, Jenkins, and Kubernetes environments
AI-First Automation: Drive an AI-First workflow by leveraging tools (e.g., Copilot, code generation) to eliminate infrastructure toil, accelerate development, and analyze pipeline failures
Core Automation: Develop robust platform automation (e.g., Python, Go, Bash) to improve build efficiency, artifact caching, reliability, and repository hygiene
Security & Compliance: Harden CI/CD infrastructure with robust controls for secrets management, RBAC, audit logging, and secure runner design
Observability: Implement and enhance CI/CD observability using tools like Prometheus, Grafana, and OpenTelemetry to provide deep insights into performance and reliability
Technical Leadership: Mentor engineers and partner across Cloud, Security, and Developer Experience teams to define and evolve our end-to-end delivery platform architecture

Product Manager - Expense Automation

We are looking for a Product Manager to join the Expense Automation area. This a...

Location

Bulgaria , Sofia

Salary:

Not provided

Payhawk

Expiration Date

Until further notice

Requirements

At least 5 years of product management experience
Excellent written and spoken communications skills in English
Natural leadership
Care deeply about user experience and passionate about problem solving
Excellent at cross team coordination, project prioritization, multitask management and coordination ability
Understanding of UI/UX design concepts and principles
Comfortable using SQL, BI tools, Excel, or other methods of exploring data independently
Be capable of leading business-critical product initiatives
Experience in AI/ML is a strong advantage

Job Responsibility

Work closely with engineering and product design teams to manage all stages of the product development process
Work closely with our users and customer success team to deeply understand and address user needs
Be an expert at prioritization - help balance the roadmap with tech foundational efforts
Gain deep domain understanding on the problems we are tackling through data, research, and understanding customer needs
Define and drive delivery of market product requirements for product-market fit and compliance with local regulations
Don't be afraid of data and defining new metrics. This may include writing some SQL, spreadsheets and generally working with data
Collaborate with business development, sales, and other cross-functional teams to work with external partners and products to support our growing customer base
Ability to work directly with engineers to develop use cases, build inspiring narratives, and evaluate short-term vs. long-term trade-offs
Thrive in a startup culture: dealing with fast pace, changing needs, and limited resources
Ability to lead by influence across a diverse team of engineers, data ex, finance, compliance, legal, and business experts

What we offer

30 days holiday paid leave
Competitive compensation package
One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Sofia and Vilnius)
Flexible working hours and opportunity to work from home
Regular team-wide events
Additional Medical care
MultiSport card fully funded by us
Company office massages
Opportunity to use the Payhawk product

Fulltime

Salesforce and AI Automation Specialist

Yotpo is seeking a visionary Salesforce and AI Automation Specialist who thrives...

Location

Bulgaria , Sofia

Salary:

Not provided

Yotpo

Expiration Date

Until further notice

Requirements

1+ years of experience implementing Salesforce applications and CRM solutions
Strong understanding of Salesforce platform capabilities, limits, and latest technology offerings
Experience collaborating with Sales, Delivery, CS/AM and Marketing teams to drive technology adoption
Knowledge of security, scalability, and maintainability in solution design and development
Bachelor’s Degree or equivalent experience
Excellent project management and communication skills

Job Responsibility

Act as a Project Manager to design and implement Salesforce-based solutions and applications
Translate business requirements and functional specifications into innovative solutions that exceed expectations
Harness AI technologies (ChatGPT, Gemini, Claude, n8n, and others) to improve workflows, automation, reporting, and business processes
Design, develop, test, and deploy solutions that align with business needs and industry best practices
Collaborate with departments across Marketing, Partners, Sales, Customer Success, Finance, BP, Delivery, and Support
Lead the implementation of Salesforce (Sales, Service, Community Cloud, etc.) applications, integrating with systems such as Zuora and NetSuite
Drive cross-platform IS initiatives with AI integration to boost operational efficiency
Develop in agile methodology, including user stories, continuous integration, and test-driven development
Create technical design specifications and AI integration strategies to enhance processes and business insights

What we offer

Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
Individualized career development, rewards and recognition
Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
Additional health insurance package
Internal mobility program and refer-a-friend program
Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
Food vouchers
E-learning portals and knowledge sharing sessions
Company backed Hackathons, Tech conferences, workshops events, etc Stocked kitchen and bar
Equity in options

Fulltime

AI Automation Manager

Moss

Location:
Germany; United Kingdom; Netherlands , Berlin ▼
London
Amsterdam

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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