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3Shape Logo 3Shape · IT - Software Development

AI Application Specialist

Poland, Szczecin · Job Posted March 18, 2026
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Job Description

As an AI Application Specialist, you will spearhead the technical execution of 3Shape’s After Sales AI Strategy, transforming how we support thousands of dental clinics worldwide. You will bridge the gap between business needs and technical implementation, working closely with the AI Business Owner to design and build high-impact solutions. This is a role for a builder who wants a seat at the table. Beyond execution, you can also play an active role in shaping our AI strategy, directly influencing how we adopt and scale next-gen AI paradigms.

Job Responsibility

  • Spearhead the technical execution of 3Shape’s After Sales AI Strategy
  • Bridge the gap between business needs and technical implementation
  • Lead the integration of external AI tools
  • Design, test, and productionize sophisticated chat and voice agents featuring LLM reasoning and TTS integration
  • Architect workflows that streamline operations and drive efficiency across the organization
  • Take full accountability for the lifecycle of a product from initial concept and design to production and maintenance
  • Empower internal teams by providing the training needed to maximize the adoption of custom AI solutions

Requirements

  • Master’s degree in CS, Data Science, ML, or related field (or equivalent practical experience)
  • 2–4 years of experience in Software Engineering or AI/ML development, with a deep understanding of how to build and maintain scalable systems
  • Proven end-to-end solution ownership
  • Deep hands-on experience with Agentic Systems, prompt engineering, tool-use (function calling), and RAG/knowledge-base integration
  • Strong Python skills (FastAPI/Flask)
  • Entrepreneurial Mindset
  • Translator: ability to understand business 'pain points' and map them to AI-driven solutions
  • Lifelong Learner

Nice to have

  • Knowledge of MCP server protocols
  • Experience in other coding languages
  • Familiarity with CX platforms (Genesys), Data environments (Databricks/Palantir), or Voice synthesis (ElevenLabs)

What we offer

  • Attractive office with relax zones
  • A vibrant and international environment with social, diverse, and highly skilled and cooperative colleagues
  • An attractive Luxmed healthcare package with additional dentistry care
  • Fresh fruits, delicious and healthy lunches cooked by our canteen
  • A great social work environment with many optional activities
  • Good work/life balance
  • Language courses with qualified teachers
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