Ai and Security Administrator

• Design, build, test, and maintain AI agents for business workflows (e.g., policy Q&A, ticket triage, report generation, onboarding support) using Microsoft 365 Copilot extensibility tools
• Configure agent data sources and access boundaries (SharePoint, OneDrive, Teams, approved repositories) to ensure least-privilege and HIPAA-safe usage
• Provide end-user training, office hours, and 1:1 support to improve Copilot adoption and safe usage
• Monitor agent and Copilot usage patterns and recommend improvements (quality, reliability, compliance alignment)
• Implement and manage controls to protect PHI and sensitive business data used with Copilot and across Microsoft 365
• Ensure Purview policies align with business workflows (minimizing friction while maintaining compliance)
• Administer core Microsoft 365 security and identity features, such as: Entra ID identity and access management, Conditional Access and MFA policy enforcement (as applicable), Role-based access control and privileged access practices
• Support secure configuration of Teams, SharePoint, OneDrive permissions, external sharing, and guest access policies
• Administer Windows Server environments including: Active Directory (on-prem and/or hybrid), Group Policy, DNS/DHCP, file services, Patch management and vulnerability remediation, Backup/restore operations and disaster recovery readiness, Endpoint security best practices and troubleshooting
• Assist in the management of system upgrades, communications and documentation of system design
• Maintain system documentation (diagrams, runbooks, standard operating procedures)
• Support infrastructure and security tasks in Azure and GCP, including: Identity integration, networking basics, storage permissions, and security configurations, VM and managed service administration relevant to company workloads, Logging/monitoring and cost-awareness recommendations
• Participate in architecture and vendor discussions related to cloud services and security posture
• Participate in IT ticket triage and issue resolution, balancing project work with daily operations
• Maintain clear documentation and change tracking for security policies, AI agents, and infrastructure changes
• Contribute to continuous improvement—automation, scripting, standardization, and proactive risk reduction
• Assures that the Organization maintains all aspects of effective technology security, while allowing efficient/effective product delivery. This includes assisting with maintaining SOC 2, Type 2 and HITRUST certifications that include HIPAA considerations and addressing all third-party stakeholder security audits
• Manage security of file transfer processes including user accounts and encryption
• Support end user hardware/software/user accounts

• Experience at least 5 years’ experience in a similar role
• Experience administering Microsoft 365 in a business environment (Teams, SharePoint, Exchange, OneDrive)
• Hands-on experience with Microsoft Purview (DLP and/or sensitivity labels at minimum)
• Practical experience enabling M365 Copilot or building/configuring AI agents in Microsoft’s ecosystem (or equivalent AI workflow tools with strong Microsoft 365 integration)
• Strong understanding of information security principles: least privilege, data classification, auditing, secure configuration, incident response fundamentals
• Windows Server administration experience (AD/GPO, patching, troubleshooting, backups)
• Working knowledge of Azure and GCP administration concepts (identity, networking, storage/security basics)
• Experience in supporting and maintaining Azure and GCP environments including IaaS and PaaS, with a focus on virtual machines
• Experience with PowerShell scripting/automation
• Experience with SFTP servers and clients
• Experience with Cisco Meraki firewalls, switches, and access points is a plus
• Knowledge of a wide range of concepts within IT
• Strong organizational and time management skills
• Strong troubleshooting skills
• Strong communication skills, written and oral
• Works well both independently or as part of a team
• Energetic, flexible, collaborative, and proactive
• an individual who can professionally and positively impact both internal, as well as external clients and customers
• Passion for Vital Incite’s mission and ongoing commitment to outstanding customer service

Experience with Cisco Meraki firewalls, switches, and access points is a plus

• medical
• dental
• vision
• life and disability coverage
• 401(k)
• generous PTO
• professional development through Alera Group Academy including role-specific learning paths, leadership development programs, technical and compliance training, industry certifications and continuing education support, peer learning and knowledge-sharing communities