AI and DevOps Platform Support Manager Job at Citi (Belfast)

IT Development Manager for Data Intelligence Platform

You will lead technical developments of a Data Intelligence Platform and partner...

Location

Poland , Warsaw

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

5+ years of experience in developing Data Management and Analytics applications
Extensive Knowledge of (Meta) Data Management capabilities: Data Governance, Data Lineage, Data Assets, Data Products, Data Catalog, Data Marketplace, Data Policy, Ontologies
Considerable experience in designing, developing & integrating Data and Analytics applications using modern architectures and frameworks, structured and unstructured data
Broad and up to date technical knowledge: Databases (e.g. Oracle, Databricks), Middleware/Integration (e.g. Solace, Kafka), API Management, Cloud Providers (Azure, AWS, Google), AI Technologies (LLMs, Agents)
Experimental mindset, self-motivation to search for solutions and appreciate learning new things
Strong communication skills, proactive in contacting people
English (fluent in spoken and written)

Job Responsibility

Lead technical developments of a Data Intelligence Platform
Partner with Business, Solution and IT Architects on the strategy and delivery of the Platform functionalities
Define consistent system specific guidelines for the software development and configuration environment in alignment with central guidelines
Assess customer requirements from a technical perspective with respective effort estimations and assist in the design and development of proof of concept and prototypes
Document specifications and support the creation of operational support manuals during the technical implementation
Take over responsibility for interface implementation and documentation
Steer external and internal developers
Support DevOps by sizing and scalability concepts (for specific use cases)

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Non-working day on the 31st of December

Fulltime

IT Development Manager

At Bosch, we shape the future by inventing high-quality technologies and service...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

5+ years of experience in developing Data Management and Analytics applications
Extensive Knowledge of (Meta) Data Management capabilities: Data Governance, Data Lineage, Data Assets, Data Products, Data Catalog, Data Marketplace, Data Policy, Ontologies
Considerable experience in designing, developing & integrating Data and Analytics applications using modern architectures and frameworks, structured and unstructured data
Broad and up to date technical knowledge: Databases (e.g. Oracle, Databricks), Middleware/Integration (e.g. Solace, Kafka), API Management, Cloud Providers (Azure, AWS, Google), AI Technologies (LLMs, Agents)
Experimental mindset, self-motivation to search for solutions and appreciate learning new things
Strong communication skills, proactive in contacting people
English (fluent in spoken and written), German would be a plus.

Job Responsibility

Lead technical developments of a Data Intelligence Platform
Partner with Business, Solution and IT Architects on the strategy and delivery of the Platform functionalities
Define consistent system specific guidelines for the software development and configuration environment in alignment with central guidelines
Assess customer requirements from a technical perspective with respective effort estimations and assist in the design and development of proof of concept and prototypes
Document specifications and support the creation of operational support manuals during the technical implementation
Take over responsibility for interface implementation and documentation
Steer external and internal developers
Support DevOps by sizing and scalability concepts (for specific use cases).

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Complex environment of working, professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card

Fulltime

AI and DevOps Platform Support Manager

AI and DevOps Platform Support Manager is accountable for management of complex/...

Location

Canada , Mississauga

Salary:

145100.00 - 217700.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years relevant experience
Relevant experience in a technical leadership or management role with demonstrated success in building and scaling a high-performing support team
Experience of senior stakeholder management
Project management with demonstrable results in improving IT services
Exceptional communication and presentation skills, with the ability to articulate a technical vision and report on key metrics to senior leadership
A strong track record of developing and executing a strategic roadmap for a technical platform, balancing new features with a dedicated 'book of work' for stability
Demonstrable experience leading resilience initiatives such as wargaming, disaster recovery planning, and incident response simulation
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills

Job Responsibility

Demonstrates an in-depth understanding of how apps support integrates within the overall technology function to achieve objectives
requires a good understanding of the industry
Vendor relationship management including oversight for all offshore managed service
Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices
Guide development teams on application stability and supportability improvements
Formulate and implement a framework for managing capacity, throughput and latency
Define and implemented application on-boarding guidelines and standards
Work with various team members on coaching them on how to maximize their potential, work better in a highly integrated team environment and focus on bringing out their strengths
Drives continued cost reductions and efficiencies across the portfolios supported by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training
Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions

Fulltime

AI and DevOps Platform Support Engineer

Engineer the future of global finance. At Citi, our Tech team doesn’t just suppo...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Project management with demonstrable results in improving IT services
Capacity Planning/Forecasting exposure a plus
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Excellent analytical and problem-solving skills, with the ability to thrive in a fast-paced support role
Strong communication skills and the ability to explain complex technical concepts to diverse audiences
A strong track record of developing and executing a strategic roadmap for a technical platform, balancing new features with a dedicated 'book of work' for stability
Demonstrable experience leading resilience initiatives such as wargaming, disaster recovery planning, and incident response simulation
Demonstrated experience in designing and implementing disaster recovery (DR) plans and conducting resilience tests (e.g., wargaming, failure simulation)
A creative and proactive mindset with a demonstrated ability to identify opportunities for process improvement and automation using AI/ML techniques

Job Responsibility

Ensuring the stability, reliability, and performance of our critical AI and DevOps platforms
Manage incident and problem resolution and collaborate with engineering and development teams to improve platform services and supportability
Vendor relationship management including oversight for all offshore managed service
Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices
Guide development teams on application stability and supportability improvements
Formulate and implement a framework for managing capacity, throughput and latency
Define and implemented application on-boarding guidelines and standards
Work with various team members on coaching them on how to maximize their potential
Drives continued cost reductions and efficiencies across the portfolios supported
Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

AI and Devops Platform Support Lead

Engineer the future of global finance. At Citi, our Tech team doesn’t just suppo...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5–7 years of relevant experience in a hands‑on technical or support leadership role
Experience contributing to architecture discussions and ensuring solutions align with enterprise standards and long‑term maintainability
Experience working with senior stakeholders or technology partners
Demonstrated experience supporting IT service improvements or platform stability initiatives
Strong communication and presentation skills
Experience supporting or contributing to technical roadmaps or operational workstreams
Experience participating in resilience‑related activities such as incident simulations, disaster recovery exercises, or stability testing
Ability to collaborate with cross‑functional support teams and technology groups
Strong organizational and workload‑planning skills
Consistently demonstrates clear and concise written and verbal communication skills

Job Responsibility

Contribute to the stability, reliability, and performance of critical AI and DevOps platforms
Support a wide range of services, including multiple AI applications, developer tools, and CI/CD pipeline technologies
Help lead a team of SRE and Support engineers
Facilitate incident and problem resolution
Collaborate with engineering and development teams to enhance platform services and supportability
Short‑term planning and coordination of actions and resources within the team
Assist with vendor relationship management, including coordination with offshore managed services
Support efforts to improve service levels for end users
Partner with development teams to guide improvements in application stability and supportability
Contribute to frameworks for managing capacity, throughput, and latency

Fulltime

Application Production Support Engineer Generative AI

Engineer the future of global finance. At Citi, our Tech team doesn’t just suppo...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-8 years of relevant experience in technical support, platform operations, or engineering
Exposure to architecture concepts with the ability to contribute to technical discussions and understand design decisions
Experience working with business partners, engineering teams, or technology stakeholders
Demonstrated experience supporting IT services, platform operations, or infrastructure components
Strong verbal and written communication skills, with the ability to document technical issues clearly
Experience supporting operational workstreams or participating in platform improvement initiatives
Participation in resilience‑related or stability‑focused activities preferred
Ability to collaborate effectively with cross‑functional teams
Strong organizational skills and ability to manage daily workload and task priorities
Working knowledge of Generative AI concepts preferred

Job Responsibility

Understand how application support functions within the broader technology organization and contributes to business objectives
Assist with vendor coordination and day‑to‑day interactions with offshore managed services
Support efforts to improve service levels, including participating in incident management, problem management, and knowledge‑sharing initiatives
Partner with development and engineering teams to support application stability and operational readiness
Assist in collecting capacity, performance, and latency data to support platform planning efforts
Support application onboarding activities using established guidelines and standards
Contribute to fostering a collaborative and supportive team environment that encourages skill development
Participate in cost‑efficiency initiatives such as Root Cause Analysis reviews, knowledge management, and performance tuning
Assist in preparing materials for business review meetings and help align technology activities with business needs
Follow established support processes and tool standards and provide input on improvement opportunities

Fulltime

Ai devops platform support lead

Engineer the future of global finance. At Citi, our Tech team doesn’t just suppo...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10 years of relevant experience in a hands‑on technical leadership role
Lead architecture decision‑making for platform services, ensuring alignment with enterprise standards, long‑term scalability, and operational resilience
Experience with senior stakeholder management
Project management experience with demonstrable results in improving IT services
Exceptional communication and presentation skills, with the ability to articulate a technical vision and report on key metrics to senior leadership
A strong track record of developing and executing a strategic roadmap for a technical platform, balancing new features with a dedicated “book of work” for stability
Demonstrable experience leading resilience initiatives such as wargaming, disaster recovery planning, and incident response simulations
Ability to effectively share information with other support team members and other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills

Job Responsibility

Demonstrates an in-depth understanding of how application support integrates within the overall technology function to achieve objectives
requires a good understanding of the industry
Vendor relationship management, including oversight for all offshore managed services
Improve the service level the team provides to our end users, including maximizing operational efficiencies and strengthening incident management, problem management, and knowledge‑sharing practices
Guide development teams on application stability and supportability improvements
Formulate and implement a framework for managing capacity, throughput, and latency
Define and implement application onboarding guidelines and standards
Work with various team members, coaching them on how to maximize their potential, work better in a highly integrated team environment, and focus on bringing out their strengths
Drive continued cost reductions and efficiencies across the portfolios supported through Root Cause Analysis reviews, knowledge management, performance tuning, and user training
Participate in business review meetings, relating technology tools and strategies to business requirements

Fulltime

Specialist, Data and AI - AI Platforms

The Specialist, Data & Analytics – AI Platforms acts as a technical steward with...

Location

Canada , Toronto

Salary:

Not provided

Air Canada

Expiration Date

Until further notice

Requirements

University degree or technical certification in Engineering, Computer Science, Mathematics, Statistics, or other related technical fields
5+ years of IT experience in large enterprise environments
Experience with technologies supporting AI/ML environments, including: Azure DevOps & GitHub, Azure Kubernetes Service, Databricks, Azure Machine Learning, Azure AI Foundry, Azure Data Factory, Azure Function Apps, Azure Storage Accounts, Key Vault, SQL Server Databases, Service Bus
Excellent communication skills (written and verbal)
Strong problem solving and analytical abilities
Proven capability to work effectively in team driven, collaborative environments
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment

Job Responsibility

Integrate AI products, machine learning models, and data pipelines into enterprise systems, ensuring they are stable, scalable, and aligned with reference architecture
Configure and maintain connectivity between AI platforms (such as Databricks or Dataiku) and upstream/downstream systems
Support the onboarding of new AI products into shared platforms and contribute to continuous improvement of integration processes
Deploy, configure, and maintain AI workloads within Microsoft Azure, adhering to enterprise cloud standards
Manage compute, storage, networking, and other Azure resources needed for AI platforms
Contribute to environment governance by applying deployment patterns and enforcing development/test/production separation
Support infrastructure as code processes using approved templates and CI/CD pipelines
Implement and maintain CI/CD pipelines for models, inference services, and data workflows in accordance with defined MLOps standards
Support model packaging, deployment, versioning, rollbacks, and promotion across environments
Integrate monitoring, observability, and alerting tools into AI workloads to ensure operational health

AI and DevOps Platform Support Manager

Citi

Location:
United Kingdom , Belfast

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

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