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AI and Automation Product Lead

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Transact

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Location:
United Kingdom , London

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are seeking an exceptional candidate to join our IT team to build, scale, and embed our AI & Automation capability across the organisation as AI and Automation Product Lead. This is a pivotal role responsible for shaping our strategy, defining how we safely adopt AI, and delivering high‑impact solutions that enhance efficiency, insight, and client outcomes. As the AI & Automation Product Lead, you will own the end‑to‑end operating model—setting governance, establishing guardrails, prioritising use cases, and ensuring our solutions are designed for long‑term scalability and security. You will also lead the creation of our AI & Automation Hub (Centre of Excellence), establishing credibility through early delivery and building the foundations to scale adoption enterprise‑wide. This is an opportunity to make a significant strategic impact, driving responsible AI adoption while championing innovation and modern ways of working.

Job Responsibility:

  • Provide expert AI solution architecture oversight
  • Ensure all technical designs align with enterprise architecture, security standards, and long-term scalability
  • Create and maintain reference architectures and reusable templates for common AI scenarios
  • Lead the setup and ongoing operation of the AI & Automation Hub (CoE)
  • Define and embed governance frameworks and guardrails for responsible AI adoption
  • Own the product roadmap and prioritisation approach
  • Establish delivery standards across design, build, test, and release
  • Define criteria for BAU transition and ensure clean handover into operational support teams
  • Deliver early value AI and automation use cases
  • Work closely with Information Security, Cyber Security, and Technology Risk
  • Shape the organisation’s approach to M365 Copilot adoption
  • Coordinate dependencies with Data Governance, Enterprise Architecture, and SharePoint migration initiatives
  • Prepare and present clear artefacts to governance forums
  • Champion AI & Automation technologies across the organisation
  • Promote innovation, experimentation, and responsible use of emerging technologies
  • Build strong partnerships with business stakeholders

Requirements:

  • Extensive senior-level experience in financial services
  • Proven track record of delivering AI, automation, and workflow solutions into production
  • Experience establishing or operating a Centre of Excellence
  • Experience leading a technology product or capability from roadmap definition through to delivery
  • Comfortable working with Information Security, Cyber, and Risk teams
  • Experience selecting and prioritising use cases
  • Experience producing decision-ready artefacts
  • Experience ensuring smooth transition of solutions into BAU operations
  • Adept at managing third-party suppliers
  • Skilled in handling complex technology scenarios
  • Skilled in ensuring outcomes are achieved across internal and external teams
  • Strong expertise in AI solution architecture
  • Strong expertise in Microsoft 365 and modern workplace technologies
  • Solid understanding of AI and automation concepts including safe adoption, governance, and enterprise-grade data and security considerations
  • Skilled in Power Platform—particularly Power Automate, Copilot Studio, and Power Apps
  • Confident shaping and reviewing solution designs that are scalable, secure, and aligned to enterprise patterns
  • Strong integrity, sound judgement, and a commitment to doing the right thing
  • Courage to challenge constructively
  • Clear and influential communication skills
  • Credibility to operate as a trusted partner
  • Strong analytical mindset
  • Energy and a sense of fun
  • Cares deeply, leads confidently, and contributes positively to the team culture

Nice to have:

  • Additional experience in platform-based financial services
  • Product-led delivery approaches
  • SharePoint Online information architecture
  • ITSM models
  • Understanding the regulatory landscape
  • Relevant qualifications—such as Power Platform or M365 certifications, Security & Governance, TOGAF, Product Management, Prince2, or leadership accreditations
What we offer:
  • Company discretionary bonus
  • Excellent pension contributions
  • Attractive staff share scheme
  • BUPA health insurance
  • Buying and selling of annual leave
  • Sponsorship of relevant professional qualifications

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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