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Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals. The mission of the GTM Operations and Analytics team is to transform how we build revenue engines using AI and automation. This role bridges the gap between strategic thinking and technical execution - part commercial thinker, part builder.
Job Responsibility:
Use SQL and analytics tools to build reliable data foundations and answer critical questions about market dynamics, funnel performance, and growth opportunities
Develop self-serve dashboards, analyses, and metrics that inform GTM strategy and day-to-day execution
Design and build AI-powered, end-to-end workflows that automate lead enrichment, routing, qualification, handoffs, and follow-ups across Sales, Marketing, and Account Management
Leverage AI, no-code, and automation tools to replace manual processes, improve data quality, and increase GTM productivity at scale
Define, track, and evolve core GTM KPIs to provide a holistic view of performance and attainment
Partner with stakeholders across Finance, Sales, and Account Management to surface insights, test hypotheses, and support planning, forecasting, and decision-making
Requirements:
3+ years of experience in analytics, business operations, strategy & operations, management consulting, investment banking, or a high-growth technology startup
Strong analytical foundation, including fluency in Excel / Google Sheets and SQL
Interest in, or hands-on experience with, automation platforms and AI tools (e.g., Cursor) and APIs
Systems thinker who enjoys designing scalable solutions
Strong cross-functional communication skills
Highly curious, self-directed, and comfortable learning by tinkering in ambiguous problem spaces
Nice to have:
Experience with Python and BI tools (e.g., Tableau, Mode)
Experience working on a marketplace or a two-sided platform
Experience with dbt or analytics engineering workflows
What we offer:
Equity in the form of stock options
Variety of medical, dental, and vision plans with coverage beginning on the date of hire
Flexible paid time off
At least 8 paid company holidays annually
Phone stipend
Commuter stipend
Supplemental pay on qualified leaves
Employee health savings accounts (HSA) contribution