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Citi is seeking an experienced and visionary Senior Vice President (SVP), AI Agentic Marketplace Product Owner. The primary responsibility of this role is to design, launch, and scale an internal agentic AI marketplace that enables business teams to safely discover, deploy, and govern AI agents across the enterprise. This will drive significant productivity, automation, and decision intelligence while rigorously meeting regulatory, security, and risk standards. The successful candidate will be instrumental in leading this strategic initiative, combining deep expertise in AI/ML and agentic systems with exceptional product management skills, a strong understanding of financial services, and a proven track record of delivering complex technical platforms in a large, global enterprise. This role will work closely with the Enterprise AI team to establish this capability, initially within Wealth, and ensure full accordance with broader Citi-Wide Standards.
Job Responsibility:
Agentic Marketplace Strategy & Roadmap: Define and articulate a compelling vision, strategy, and comprehensive roadmap for the internal AI Agentic Marketplace
Product Development & Lifecycle Management (Marketplace & Agents): Lead the end-to-end product lifecycle for the AI Agentic Marketplace platform
Requirements Definition (Marketplace & Governance): Translate complex business problems and user needs into clear, concise, and actionable product requirements and user stories for the AI Agentic Marketplace platform
Stakeholder Management: Collaborate effectively with a diverse set of stakeholders
Agentic AI and Platforms Expertise: Possess a deep understanding of agentic AI principles, multi-agent systems, various AI/ML techniques and the architecture required for an enterprise-grade agent marketplace
Performance & Metrics: Define key performance indicators (KPIs) and metrics for AI products, monitor performance post-launch and iterate based on data-driven insights
Risk & Compliance: Partner with risk management and compliance teams to ensure all AI products adhere to regulatory requirements, internal policies, and ethical guidelines
Requirements:
Bachelor's degree in Computer Science, Engineering, Data Science, Business, or a related field
Master's degree or MBA preferred
10+ years of experience in product management
At least 5+ years focused on AI/Machine Learning products
Experience with AI agents and agentic frameworks
Proven experience working at an SVP level or equivalent in a large, complex organization, preferably in financial services
Demonstrated success in defining, launching, and scaling AI products that have delivered significant business impact
Strong understanding of the financial services industry, including retail banking, institutional clients, wealth management, or enterprise functions
Solid grasp of AI/ML concepts, algorithms, platforms, and their practical applications
Familiarity with cloud-based AI/ML services (e.g., AWS Sagemaker, Azure ML, Google AI Platform)
Understanding of data governance, data pipelines, and MLOps principles
Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders and senior leadership
Strong leadership capabilities with the ability to influence, inspire, and drive consensus across diverse teams
Strategic thinker with a strong analytical and problem-solving mindset
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards