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AI Agent Engineer, Internal Operations

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Helpcare AI

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Location:
United States , San Mateo

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Contract Type:
Not provided

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Salary:

150000.00 - 190000.00 USD / Year

Job Description:

Sendbird is on a mission to build the AI workforce of tomorrow. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. We’re looking for an AI Agent Engineer to help transform how our company operates, not by adding more people, but by multiplying the capability & throughput of every person who’s here. Your mandate is simple but audacious: build, deploy, and orchestrate AI agents that 100× our internal productivity. You’ll sit at the nerve center of the company, working directly with the CEO and Chief of Staff.

Job Responsibility:

  • Architect, build, and deploy internal AI agents that can reason over unstructured data and act autonomously
  • Identify and map inefficiencies across functions and build agentic automations
  • Prototype and ship fast — from prompt graphs to fine-tuned models, toolchains, and LLM orchestration frameworks
  • Collaborate across boundaries to re-imagine workflows through AI-first mindset
  • Instrument productivity metrics — measure and visualize the before/after impact of agent deployment
  • Teach and evangelize the adoption of AI and agents across the organization
  • Stay at the frontier of emerging LLMs, retrieval frameworks, and agentic architectures

Requirements:

  • Fluent in modern AI stacks (Python, TypeScript, LLM APIs, LangChain, vector databases, retrieval pipelines)
  • Deep empathy for how organizations and businesses actually operate
  • Obsessed with velocity, leverage, and compounding productivity
  • Comfortable in the command line and the boardroom
  • Strongly aligned to our 7 core values
  • Experience: 3+ years
  • Visa: US citizen/visa only

Nice to have:

  • Experience with multi-agent orchestration or workflow engines
  • Background in data engineering or MLOps for LLM applications
  • A track record of “automation art” — professional or passion projects where your systems replaced hours of cognitive work with seconds of autonomous reasoning

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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