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Sendbird is on a mission to build the AI workforce of tomorrow. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. We’re looking for an AI Agent Engineer to help transform how our company operates, not by adding more people, but by multiplying the capability & throughput of every person who’s here. Your mandate is simple but audacious: build, deploy, and orchestrate AI agents that 100× our internal productivity. You’ll sit at the nerve center of the company, working directly with the CEO and Chief of Staff.
Job Responsibility:
Architect, build, and deploy internal AI agents that can reason over unstructured data and act autonomously
Identify and map inefficiencies across functions and build agentic automations
Prototype and ship fast — from prompt graphs to fine-tuned models, toolchains, and LLM orchestration frameworks
Collaborate across boundaries to re-imagine workflows through AI-first mindset
Instrument productivity metrics — measure and visualize the before/after impact of agent deployment
Teach and evangelize the adoption of AI and agents across the organization
Stay at the frontier of emerging LLMs, retrieval frameworks, and agentic architectures
Requirements:
Fluent in modern AI stacks (Python, TypeScript, LLM APIs, LangChain, vector databases, retrieval pipelines)
Deep empathy for how organizations and businesses actually operate
Obsessed with velocity, leverage, and compounding productivity
Comfortable in the command line and the boardroom
Strongly aligned to our 7 core values
Experience: 3+ years
Visa: US citizen/visa only
Nice to have:
Experience with multi-agent orchestration or workflow engines
Background in data engineering or MLOps for LLM applications
A track record of “automation art” — professional or passion projects where your systems replaced hours of cognitive work with seconds of autonomous reasoning