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AI Adoption, Content & Community Manager

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OpenAI

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Location:
United States , Washington, DC

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

186300.00 - 207000.00 USD / Year
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Job Description:

We’re hiring an AI Adoption, Content, and Community Manager for Government Engagement & Enablement — a builder, connector, storyteller, and super-user who lives and breathes ChatGPT and deeply understands public service. This role sits at the intersection of enablement, education, community, communications, and marketing. You will be the connective tissue between OpenAI and government practitioners around the world — helping them learn, share, teach, celebrate wins, and feel confident using AI in their day-to-day work.

Job Responsibility:

  • Design and deliver training & enablement
  • Build and steward the OpenAI for Government community
  • Own government-specific content and messaging
  • Create standout events and experiences
  • Champion adoption through inspiration
  • Operate with a systems mindset

Requirements:

  • 7+ years of experience in technology adoption enablement and training, community management, communications, marketing, education, or related roles — ideally around AI and with complex or mission-driven organizations
  • Government experience or deep government adjacency (public sector roles, contractors, NGOs, civic tech, policy, or government-focused companies)
  • Exceptional writing and storytelling skills
  • Proven ability to plan and run events
  • Comfort training and speaking to groups
  • A collaborative, low-ego working style
  • Deep curiosity and enthusiasm for AI — you are a power user of ChatGPT
  • Strong empathy for public servants and respect for the constraints they operate under
  • Ability to work cross-functionally and keep many moving pieces aligned

Nice to have:

  • Experience supporting large-scale technology adoption (AI) or behavior change
  • Familiarity with state, local, federal, or international government ecosystems
  • Background in education, training design, or enablement programs
  • Experience with event creation and management
  • Experience building champion networks, communities of practice, or peer-learning programs
  • Experience with selling and organization a business to sell, regardless of product or industry
What we offer:
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
  • Offers Equity
  • Performance-related bonus(es) for eligible employees

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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