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AgTech Customer Success Specialist

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Gallagher Group

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Location:
United Kingdom , Warwick

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

Ready to transform farming from the ground up? Drive ag-tech innovation with eShepherd’s virtual fencing. At eShepherd, we’re transforming livestock management with smart virtual fencing technology that gives farmers more freedom, flexibility, and insight. Our mission is simple: make farming easier, more sustainable, and more productive -without compromise. We’re in a high-growth phase, offering big opportunities, rapid decision-making, and the chance to shape a business scaling globally. You’ll join a team building new products, entering new markets, and solving real-world challenges for farmers every day.

Job Responsibility:

  • Onboard and train new customers across the UK, ensuring a smooth start with eShepherd™
  • Provide ongoing support and guidance to optimise virtual fencing systems
  • Build trusted relationships and act as a strategic advisor to livestock producers
  • Manage a portfolio of accounts with a focus on retention, renewals, and upselling
  • Collaborate with cross-functional teams to deliver customer insights and drive product improvements
  • Occasionally travel to farms and events across the UK to support customers in person

Requirements:

  • Fluency in English
  • additional European languages (e.g. Welsh, Polish, Romanian) are a plus
  • Strong organisational skills and ability to manage multiple customer relationships
  • Background in agriculture, business, or technology (degree preferred)
  • Experience in customer success, account management, or sales - ideally in AgTech or a startup environment
  • Proactive mindset and genuine desire to help farmers succeed
  • Valid UK driver’s licence and willingness to travel occasionally
What we offer:
  • Competitive salary and performance-based incentives
  • The excitement of a high-growth startup, but with Gallagher stability
  • Career growth opportunities as we scale globally
  • Tools and tech that make your job easier -what you need to succeed
  • Supportive team culture - we value collaboration and practical problem-solving
  • Employee Assistance Program and wellbeing initiatives

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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