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Agm

https://www.randstad.com Logo

Randstad

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Location:
China , Guangzhou

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Category:
Sales

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Contract Type:
Not provided

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Salary:

600000.00 - 840000.00 CNY / Year
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Job Responsibility:

  • Develop and implement strategies and procedures to achieve sales targets and drive revenue growth
  • Monitor and analyze sales performance, providing regular insights and reports to senior management
  • Enhance customer experience through optimized operational workflows
  • Lead projects aimed at improving telesales efficiency and performance
  • Collaborate with cross-functional teams to implement new technologies and processes
  • Ensure all operations remain in compliance with company policies and industry regulations
  • Support seamless customer interactions across all channels (calls, chats, WhatsApp)
  • Utilize data from various channels to inform sales strategies and improve engagement
  • Leverage data analysis to identify trends, forecast sales, and optimize performance metrics
  • Map the end-to-end customer journey from onboarding to retention
  • Craft sales playbooks targeted for different customer segments at various touchpoints
  • Enhance frontline staff training on solution-based selling and objection handling
  • Participate in the setup of CRM systems to track the total customer journey
  • Foster a culture of teamwork and cooperation across departments
  • Directly supervise a team of managers and non-managers, with oversight of approximately 150 indirect reports

Requirements:

  • Bachelor’s degree in Business Administration, Marketing, Customer Service, or a relevant field
  • At least 12 years of strong background in telesales or contact center operations
  • Familiarity with multichannel interaction management and workforce management
  • Proven ability to motivate and inspire high-performing teams under pressure
  • Excellent skills to effectively interact with stakeholders at all levels
  • Strong ability to find effective solutions for complex operational challenges and customer issues
  • Ability to handle a planning timeframe of 1–3 years

Additional Information:

Job Posted:
February 15, 2026

Expiration:
April 07, 2026

Employment Type:
Fulltime
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