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Aging Specialist

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Robert Half

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Location:
United States , Vancouver

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Category:

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Contract Type:
Not provided

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Salary:

40000.00 - 42952.00 USD / Year

Job Description:

This role is vital for ensuring timely reimbursement and maintaining acceptable accounts receivable metrics by managing outstanding charges owed by third-party payers. The ideal candidate will be skilled in accounts receivable processes and committed to promoting financial health while providing guidance and support to entry-level staff.

Job Responsibility:

  • Assist patients in applying for financial programs, including sliding scale options, and ensure their eligibility by updating relevant information in the system
  • Help individuals and families access benefits such as Medicaid and enroll in programs that support their needs
  • Provide patients with access to WA Apple Health Behavioral Health Services Booklet and other relevant resources
  • Prepare accurate treatment cost estimates and payment agreements, documenting all details in the system
  • Monitor and manage daily accounts receivable follow-up reports for accounts over 90 days, ensuring compliance with productivity standards
  • Identify trends in denials or reimbursement issues and escalate potential concerns to supervisory staff
  • Maintain clear communication with payer representatives to address large-scale denial or reimbursement concerns
  • Investigate insurance remittance advices, resolve denial reasons, and draft well-structured appeals to ensure proper resolution
  • Support and train entry-level team members in billing practices and account resolution techniques
  • Collaborate with other departments to streamline accounts receivable processes and improve efficiency

Requirements:

  • Proven experience in accounts receivable, billing, and collections processes
  • Familiarity with Medicaid and other government-funded programs
  • Strong analytical skills for identifying trends in payer denials and resolving reimbursement issues
  • Excellent written and verbal communication skills for interacting with patients, families, and payer representatives
  • Proficiency in preparing cost estimates, payment agreements, and appeals documentation
  • Ability to manage detailed reports and maintain productivity standards
  • Knowledge of behavioral health services and associated resources
  • Demonstrated ability to train and mentor less experienced staff effectively
What we offer:
  • Medical/Dental/Vision
  • Life and AD& D insurance
  • STD/LTD
  • 401k with match
  • PTO accrued at a rate of 6 hours per pay period
  • 6 paid holidays

Additional Information:

Job Posted:
January 22, 2026

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