Aging Specialist

• Assist patients in applying for financial assistance programs, including Sliding Scale, and ensure their approval and notification
• Guide individuals and families through the process of accessing Medicaid benefits and enrolling in relevant programs
• Provide patients with resources such as the WA Apple Health Behavioral Health Services booklet to support their care
• Prepare accurate treatment cost estimates and payment agreements, documenting all details in organizational systems
• Monitor and maintain daily reports of accounts over 90 days, adhering to productivity standards
• Analyze denial and reimbursement trends by payer, type, or coding issue to identify root causes and escalate concerns as needed
• Communicate effectively with payer representatives to address large-scale denial or reimbursement issues
• Review insurance remittance advices, investigate denial reasons, and submit well-crafted appeals to resolve payment discrepancies

• Proven experience in accounts receivable management and collections
• Strong knowledge of billing practices and cash applications
• Familiarity with Medicaid benefits and enrollment processes
• Ability to analyze and interpret payer trends and denial reasons
• Proficiency in preparing financial documents such as cost estimates and payment agreements
• Excellent communication skills for interacting with payers and patients
• Strong organizational abilities to manage reports and meet productivity standards

Prior experience in training or mentoring entry-level staff is a plus

• Medical/Dental/Vision
• Life and AD& D insurance
• STD/LTD
• 401k with match
• PTO accrued at a rate of 6 hours per pay period
• 6 paid holidays