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The U.S. Personal Bank (USPB) Learning team is seeking a highly motivated and experienced Agile Project Manager to drive the delivery of high-quality learning solutions. As an Agile Project Manager (APM), you will lead and manage projects using Agile methodologies, ensuring alignment with USPB business needs. This role combines project management, change management, Agile coaching, and Scrum Master responsibilities to foster continuous improvement across the USPB Learning organization.
Job Responsibility:
Plan, execute, and close projects using Agile frameworks such as Scrum, Kanban, or LeSS
Define project scope, goals, and deliverables in collaboration with stakeholders
Develop and maintain project plans, roadmaps, and backlogs
Manage project budgets, resources, and timelines
Identify and mitigate project risks and issues
Track and report on project progress and performance using relevant metrics (e.g., burndown charts, velocity), providing clear and concise updates to stakeholders
Ensure adherence to Agile principles and practices
Lead and facilitate organizational change initiatives related to Agile adoption
Develop and implement change management strategies to minimize resistance and maximize adoption
Communicate effectively with stakeholders to ensure understanding and buy-in
Provide training and support to teams and individuals on Agile principles and practices
Coach and mentor USPB Learning teams on Agile methodologies, principles, and practices, empowering teams to take ownership of their work and make data-driven decisions
Facilitate the adoption of Agile best practices and continuous improvement
Help teams to become self-organizing and high performing
Provide guidance and support to product owners and scrum masters
Coach and guide leadership team to enhance their Agile leadership skills to inspire and drive adoption of Agile practices across the organization
Ensure that Scrum is followed and that the team is continuously improving
Remove impediments and blockers that are hindering the team's progress
Protect the team from distractions and interruptions
Promote collaboration and communication within the team
Facilitate Scrum events, by request
Coach the Product Owner in managing the backlog
Focus on Scrum team health.
Requirements:
Bachelor’s/University degree or experience equivalent
Minimum 2+ years of experience coaching Agile individuals and teams (directly or indirectly)
Minimum 3+ years of experience working on Agile projects of varying size and complexity (directly or indirectly)
Experience in Scrum, Kanban, and Lean frameworks
Experience managing the learning work stream of large, complex projects
Strong strategic and critical thinking skills
Expertise in training, coaching, and developing others
Strong interpersonal and communication skills, both written and verbal
Successful in influencing, persuasion, and getting work done through others
Demonstrated ability to build and manage relationships with senior stakeholders
Excellent analytical and reporting skills.
Nice to have:
Agile Coaching certification (ICP-ACC, ICP-ATF)
Agile Scrum Master certification (CSM, PSM)
Knowledge of ADDIE, Successive Approximation Model (SAM), and 70:20:10 learning models
Experience with Agile project management tools (e.g., Jira, Confluence).
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