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Agile Delivery Lead

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RAC

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Location:
United Kingdom , Bristol

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

RAC has an exciting opportunity for an Agile Delivery Lead to join our Digital function. This is a pivotal role at the heart of our product and engineering ecosystem, a hybrid of Scrum Master, delivery manager, and release coordinator, focused on helping our software engineers work together as efficiently and effectively as possible.

Job Responsibility:

  • Lead the end-to-end agile delivery process across multiple digital product teams building websites and mobile applications
  • Act as a Scrum Master and delivery manager, embedding strong processes, teamwork and continuous improvement
  • Ensure resource plans make sense, aligning people, skills and priorities across teams
  • Make sure releases to web/app are in the right place at the right time, coordinating with engineering, testing and product
  • Facilitate key agile ceremonies including planning, review, retro, refinement, 3 Amigos and daily scrums
  • Work closely with Product Managers, Designers, Developers, Testers and DevOps to maintain a robust, repeatable delivery process
  • Coach teams to become more self managing, pragmatic and outcome focused
  • Support Product Managers with backlog prioritisation, dependency management and communication to senior leadership
  • Balance value delivery with technical maintenance, working closely with Engineering Managers
  • Report on delivery metrics such as velocity, cycle time, active work focus and release quality
  • Act as a liaison point across teams, helping find universal solutions and the right path forward

Requirements:

  • Experience working in an agile environment, with transferable skills from Scrum Master, project management or digital delivery roles
  • Strong understanding of agile frameworks (Scrum, Kanban) and delivery tools such as Jira or Azure DevOps
  • Experience working on large, complex web or mobile application platforms
  • A solid understanding of the software development lifecycle
  • Excellent communication and people skills
  • Ability to negotiate, prioritise, pick your battles and find pragmatic solutions
  • Resilience and calm under pressure
  • 3+ years’ experience in an Agile environment
  • Experience leading delivery for multiple concurrent teams
  • Background in web or mobile app domains
  • Scrum Master qualification or equivalent

Nice to have:

  • Understanding of web and app technologies (React, .NET, CMS)
  • Knowledge of branching, merging and release processes (Trunk based development, CI/CD, automation testing)
  • Experience analysing delivery metrics using tools such as Plandek
  • Experience coordinating releases across multiple teams working on the same codebase
  • Background in digital product development, software engineering or project management
What we offer:
  • Competitive salary plus conditional annual bonus
  • Free RAC breakdown cover from day one
  • Access to a car salary sacrifice scheme (including electric vehicle options) after 12 months
  • 25 days annual leave, plus bank holidays
  • Paid family leave, flexible schedules, and practical resources
  • Pension scheme with up to 6.5% matched contributions
  • Life assurance cover up to 4x salary (10x optional with flex benefits)
  • 24/7 confidential support service
  • Access Orange Savings, exclusive discount portal
  • Colleague Share Scheme after passing probation

Additional Information:

Job Posted:
January 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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