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This role is responsible for bridging the gap between high-level agile strategies and the practical implementation and team execution of continually evolving methodologies and processes. The Agile Coach is a dedicated servant leader whose primary mission is to unlock the diverse potential of individuals and teams by fostering an environment of psychological safety, mutual respect, and shared purpose.
Job Responsibility:
Facilitate and document continual improvement by teaching Agile and Lean-Agile mindsets, leading quarterly "Inspect and Adapt" cycles, and designing unique Retrospectives
Act as the steward of agility for the program, exemplifying and advocating for the 12 Principles of Agile Software Development and the 10 SAFe Lean-Agile Principles
Provide 1-on-1and team professional development, mentorship, and coaching to new hires, Scrum Leaders, Product Owners/Managers, Resources Leads, Release Train Engineers (RTEs), and customers and stakeholders
Manage, train, and develop all program Scrum Leaders and assist them where needed by monitoring and/or facilitating Agile Team Events
Design, organize, and launch Agile Release Trains (ARTs) and Agile teams using Scrum, Kanban, and Hybrid methods
Lead the preparation and implementation of large, hybrid Program Increment (PI) Planning workshops, Inspect and Adapt (I&A) workshops, and leadership and improvement focused sessions
Identify and eliminate bottlenecks in the delivery pipeline to reduce lead time and improve the flow of value, establishing clear and consistent direction for program teams via value stream mapping
Monitor, compile, analyze, and present qualitative feedback and data-driven insights to identify systemic impediments and to evaluate improvements
Own and update all program documentation related to Agile best practices
Act as the primary administrator for Jira, Confluence, and Jira Service Desk software in both Cloud and Data Center implementations
Configure, optimize, and maintain complex custom Jira workflows, automations, schemes, permission structures, etc.
Develop automated reporting dashboards and Advanced Roadmaps
Create, organize, and maintain multiple Groups, Calendars, and Drive file structures to include permissions management
Manage combined communications to include Slack, Meet, and MS Teams, among others
Create, organize, and maintain all channels, canvases, groups, organizations, etc. in all tools
Requirements:
SAFe 6 Practice Consultant (SPC) or SAFe 6 Release Train Engineer (RTE)
B.S. degree ideally in Computer Science or related Engineering discipline
Minimum of 5 years in IT/Software development, with at least 2 years dedicated to Agile Coaching, Transformation, and Leadership
Demonstrated experience leading agile transformations, launching at least one Agile Release Train (ART), or serving as Agile Coach for at least one large-scale program (50+ people)
2+ years of demonstrated experience navigating government reporting structures, security protocols, and inter-agency collaboration in collaboration with federal or state agencies
US Citizenship required with the ability to obtain a government security clearance
Characteristics of servant leadership
Organizational wizardry
Unparalleled communication skills
Getting off the “Agile” soapbox and actually making things better
Being a mostly decent human
Generally being not willing to take...uh…guff, from SW developers
Caring that people actually improve and succeed
Expert-level proficiency in Atlassian Tool Suite Administration
Ability to travel as required
Nice to have:
ICAgile Certified Professional in Enterprise Agile Coaching (ICP-ENT) OR Project Management Institute - Agile Certified Practitioner (PMI-ACP)
Atlassian Certified Professional (Jira/Confluence Administration, Cloud and On Prem)
What we offer:
Competitive salary
Generous PTO
Health/dental/vision insurance
401K matching
Tuition reimbursement
Paid Time Off
401K Contribution and Employer Match Contributions