CrawlJobs Logo
Randstad Logo Randstad · IT - Software Development

Agile Business Analyst

Canada, Montréal 43.89 USD / Hour · Job Posted June 04, 2026
Apply Position
Job Link Share

Job Description

On behalf of a prominent public sector organization dedicated to serving the community, Randstad Digital is seeking a seasoned Agile Business Analyst. In this role, you will act as the strategic bridge between operational ambitions and technological execution. You will analyze corporate ecosystems, optimize structural workflows, and pinpoint gaps to recommend highly efficient target processes. If you excel at transforming complex stakeholder needs into high-value solutions within a dynamic, collaborative framework, this long-term mandate offers an incredible opportunity to drive meaningful organizational evolution.

Job Responsibility

  • Discovery & Pre-Project Evaluation: Elicit, clarify, and structure business and stakeholder requirements aligned with core strategic objectives
  • conceptualize initial target workflows and solution scopes
  • Agile Project Delivery: Fully detail and prioritize functional, non-functional, and transition requirements
  • draft comprehensive user stories and direct-to-market business specifications
  • Process Engineering: Design and model future-state business processes using industry-standard mapping methodologies, ensuring lean and highly effective operational procedures
  • Strategic Alignment & Financial Analysis: Validate that delivery roadmaps align with broader organizational goals
  • produce financial value assessments and analyze the operational impacts of project rollouts
  • Executive Communication: Create and deliver high-impact executive presentations for key project milestones and product ownership roadmaps
  • Continuous Improvement: Champion business analysis excellence by sharing best practices across delivery squads and contributing to iterative workflow optimizations

Requirements

  • A minimum of five (5) years of dedicated experience in business analysis, specifically focused on defining and architecting complex corporate solutions
  • At least two (2) years of hands-on experience acting as a Business Analyst within IT delivery teams operating under structured Agile frameworks
  • Advanced mastery of business analysis methodologies established by the BABOK guide
  • Expertise in business process modeling techniques, specifically using BPMN 2.0
  • Functional, foundational knowledge of the Enterprise Architect tool
  • Possession of a recognized professional certification from the IIBA (CBAP, CCBA, AAC, or ECBA) or an equivalent professional designation
  • Strong communication and interpersonal skills, with the ability to navigate diverse stakeholder groups

What we offer

  • Long-Term Stability: A secure, multi-year contract extending until Spring 2029
  • Flexible Hybrid Model: Maintain an excellent work-life balance with 2 days per week at our collaborative Montreal office and the rest from home
  • Impactful Modernization: Play a key role in shaping high-profile public sector initiatives that maximize value and operational efficiency
  • Dynamic Culture: Evolve within a modern Agile environment that promotes continuous learning, knowledge sharing, and best practices
Randstad - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Agile Business Analyst

8 matching positions

Agile Business Analyst

Agile Business Analyst (mid-level) Leading government client (consulting through...
Location
Location
Australia , Parramatta
Salary
Salary:
Not provided
finxl.com.au Logo
FinXL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4 -7 years work experience as a Business Analyst within an Agile environment
  • Permanent Residency or Australian Citizenship required
  • Experience working at government agencies or similar preferred
  • Strong ability to translate user needs into testable functional requirements
  • Experience in facilitating UAT sessions and developing test cases
  • Experience with facilitating user interviews, focus groups and workshops
  • Excellent stakeholder management and communication skills
  • ICAgile Certification is highly regarded
Job Responsibility
Job Responsibility
  • Conduct research and perform detailed analysis across multiple domains
  • Coordinate with technical stakeholders and SMEs to document information flows
  • Facilitate workshops and interviews to capture target state business processes
  • Manage the creation, prioritisation, and refinement of clear user stories
  • Monitor team progress using Agile tools such as burn-down charts
  • Design technical requirements and functional specifications using process models
  • Fulltime
Read More
Arrow Right

Agile Business Analyst II

Are you a passionate and results-driven professional looking to make a significa...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
keka.com Logo
7EDGE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Software Engineering (BE/BTech) or MCA from an accredited University
  • Minimum of 3+ years of experience in a Business Analyst or equivalent role
  • Proven expertise in Agile, Scrum, or Kanban methodologies
  • Proficient in project management tools such as Jira or Azure Boards
  • Experience with story mapping tools like MIRO or FigJam for planning and requirement visualization
  • Skilled in using documentation and collaboration tools like Confluence, MIRO, or Google Workspace
  • Strong background in requirement elicitation, user story writing, and acceptance criteria definition
  • Demonstrated experience in facilitating cross-functional collaboration
  • Effective communication and stakeholder management skills, with the ability to articulate requirements clearly and align expectations
  • Experience in negotiation and trade-off management, including scope adjustments, timeline negotiations, and resolving conflicts among stakeholders with competing priorities
Job Responsibility
Job Responsibility
  • Serve as the primary communication bridge between external stakeholders and internal teams
  • Lead requirement gathering sessions and translate business needs into actionable technical specifications
  • Manage and prioritize the product backlog to ensure alignment with business objectives
  • Facilitate Agile cadences including daily stand-ups, backlog refinement, retrospectives, and planning sessions
  • Maintain and update the product roadmap in collaboration with stakeholders and leadership
  • Write detailed user stories with clear business rules to support development and testing
  • Monitor project timelines, identify potential risks, and ensure timely escalations
  • Validate UX designs against business requirements prior to stakeholder approval
  • Support the development team by clarifying requirements and resolving functional queries
  • Conduct regular product demos to stakeholders to gather feedback and ensure delivery alignment
What we offer
What we offer
  • Personalized learning opportunities to enhance your career
  • Competitive salary structure aligned with industry standards
  • Comprehensive health insurance and wellness programs
  • A collaborative and innovative work environment where your ideas are valued
  • Regular team-building events, company outings, and engaging workplace activities
  • A culture of appreciation with Peer and Spot Recognition programs to celebrate your contributions
  • Fulltime
Read More
Arrow Right

Business Analyst – Business Analysis CoE

We are seeking an experienced Business Analyst to join the Business Analysis CoE...
Location
Location
India , Pune
Salary
Salary:
1600000.00 INR / Year
overturerede.in Logo
Overture Rede
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong Business Analysis and requirement gathering skills
  • Experience working in Business Analysis CoE or transformation environment
  • Knowledge of Agile / Scrum / Waterfall methodologies
  • Strong process mapping and documentation skills
  • Excellent stakeholder management and communication skills
  • Analytical and problem-solving abilities
  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 6–10 Years Experience
Job Responsibility
Job Responsibility
  • Gather and document business and technical requirements
  • Conduct GAP analysis of current and future processes
  • Develop user stories, process maps, and functional specifications
  • Facilitate workshops and stakeholder meetings
  • Support project planning and delivery timelines
  • Ensure deliverables are completed on schedule
  • Collaborate with business units, technical teams, and external vendors
  • Provide regular updates to stakeholders and management
  • Identify risks and implement mitigation strategies
  • Drive process improvements to enhance operational efficiency
Read More
Arrow Right

Business Analyst – Business Analysis CoE

We are seeking an experienced Business Analyst to join the Business Analysis CoE...
Location
Location
India , Hydrabad
Salary
Salary:
Not provided
overturerede.in Logo
Overture Rede
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong Business Analysis and requirement gathering skills
  • Experience working in Business Analysis CoE or transformation environment
  • Knowledge of Agile / Scrum / Waterfall methodologies
  • Strong process mapping and documentation skills
  • Excellent stakeholder management and communication skills
  • Analytical and problem-solving abilities
  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 6–10 Years Experience
Job Responsibility
Job Responsibility
  • Gather and document business and technical requirements
  • Conduct GAP analysis of current and future processes
  • Develop user stories, process maps, and functional specifications
  • Facilitate workshops and stakeholder meetings
  • Support project planning and delivery timelines
  • Ensure deliverables are completed on schedule
  • Collaborate with business units, technical teams, and external vendors
  • Provide regular updates to stakeholders and management
  • Identify risks and implement mitigation strategies
  • Drive process improvements to enhance operational efficiency
Read More
Arrow Right

Senior Systems Analyst / Business Analyst (Digital Banking)

Senior Systems Analyst / Business Analyst (Digital Banking). About the Role: We ...
Location
Location
South Africa , Johannesburg
Salary
Salary:
750.00 - 850.00 ZAR / Hour
myn.co.uk Logo
Myn
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–15 years of experience in a Systems Analyst / Business Analyst role or similar
  • Proven experience in banking or financial services, with deep understanding of banking operations and regulatory environments
  • Hands-on experience with digital banking platforms: online banking, mobile banking, and digital wallets
  • Strong understanding of systems architecture, integration patterns, and APIs
  • Track record of successful end-to-end project delivery in complex environments
  • Exceptional analytical, problem-solving, and communication skills
  • Experience working in or supporting banks in Africa (West, East, or Southern Africa markets preferred)
  • Familiarity with payment systems, AML/KYC compliance, and mobile money ecosystems
  • Agile / Scrum experience and familiarity with tools like Jira, Confluence, etc.
  • Bachelor's or Master’s degree in Computer Science, Information Systems, Finance, or a related field
Job Responsibility
Job Responsibility
  • Work closely with business stakeholders to gather, analyze, and validate business requirements
  • Translate business needs into detailed functional and non-functional specifications
  • Support business case development and feasibility analysis for digital initiatives
  • Drive the enhancement of customer experience across digital channels
  • Collaborate with architects and development teams to design end-to-end solutions
  • Analyze existing systems to identify gaps, inefficiencies, and opportunities for improvement
  • Participate in system integration planning, including APIs and third-party platforms (e.g., digital wallets, payment gateways)
  • Ensure alignment between business needs and technical implementation
  • Lead requirements definition and support delivery of digital banking products, including: Online banking, Mobile banking applications, Digital wallets
  • Contribute to the roadmap for digital innovation, staying abreast of fintech and mobile trends
Read More
Arrow Right

Senior ServiceNow Business Process Consultant / Business Analyst

The Senior ServiceNow Business Analyst role requires 3-5 years of experience in ...
Location
Location
India , Delhi
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of experience in ServiceNow consulting
  • 3-5 years of experience in business analysis
  • Proven ability to lead client workshops and translate business needs into actionable solutions
  • Strong understanding of Agile methodologies and experience supporting Scrum teams
  • Mandatory Certificates: CSA, CAD, CIS (minimum 1)
  • Excellent communication, facilitation, and documentation skills
Job Responsibility
Job Responsibility
  • Lead functional discovery sessions and process workshops to define client-specific business process solutions
  • Advise clients on best practices for ServiceNow implementations across ITSM, ITOM and ITAM
  • Create dynamic collateral including process workflows, workshop presentations, and training materials
  • Partner with IT leaders and process owners to drive organizational readiness and solution adoption
  • Capture and document business requirements, user stories, and business cases aligned with ServiceNow capabilities
  • Develop and maintain end-to-end process flows and gap analyses to support solution design
  • Prepare and execute test plans, facilitate UAT, and support go-live activities
  • Lead client training sessions and create user-friendly job aids to support platform adoption
  • Serve as the “eyes and ears” of the delivery team throughout the project lifecycle
  • Facilitate stakeholder demos and provide solution-focused support to improve process efficiency
What we offer
What we offer
  • Work with top-tier clients and cutting-edge ServiceNow solutions
  • Be part of a collaborative, fast-paced, and growth-oriented consulting team
  • Make a meaningful impact by helping organizations transform their business processes
Read More
Arrow Right

Senior Manager Business Analyst Genesys CX & Contact Centre Analyst

We are seeking an experienced individual to support the design, delivery, config...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience as a Business Analyst within contact centre or telecommunications environments
  • Hands-on expertise in platforms such as AWS Connect, Genesys Engage, or Genesys Cloud CX
  • Strong understanding of contact centre technologies including IVR, ACD, CTI, WFM, and QM
  • Demonstrated experience in CTI and CRM integrations with a focus on enhancing agent and customer experience
  • Ability to translate complex technical concepts into clear, accessible language for all stakeholders
  • Knowledge of Agile and Waterfall methodologies
  • Technical experience with SIP, voice solutions, social media channels, chat, video, and asynchronous messaging
  • Technical degree and minimum four years of contact centre experience
Job Responsibility
Job Responsibility
  • Lead discovery and requirements-gathering sessions for contact centre and CX initiatives
  • Work with architects and development teams to design solutions including routing logic, IVR flows, call journeys, and reporting structures
  • Configure and implement platforms such as Genesys, AWS Connect and other contact centre technologies including queues, profiles, and contact flows
  • Analyse and define requirements for CTI and CRM integrations supporting platforms such as Salesforce and ServiceNow
  • Participate in test planning, UAT execution, and validation of deployed solutions
  • Produce user guides, process flows, and technical documentation for support teams and stakeholders
  • Act as a liaison between business teams, technical teams, and vendors ensuring alignment and expectation management
  • Contribute to application lifecycle management ensuring reusability and architectural consistency
What we offer
What we offer
  • Opportunity to work on advanced CX and contact centre technologies across global operations
  • Exposure to complex technical landscapes and collaboration with multi‑national teams
  • Ability to influence VOIS‑wide application architecture and contribute to strategic technology decisions
  • Continuous learning in DevOps, cloud-based contact centre platforms, and enterprise integrations
  • A collaborative environment promoting innovation, problem‑solving, and professional growth
Read More
Arrow Right

Senior Manager Business Analyst Genesys CX & Contact Centre Analyst

We are seeking an experienced individual to support the design, delivery, config...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience as a Business Analyst within contact centre or telecommunications environments
  • Hands-on expertise in platforms such as AWS Connect, Genesys Engage, or Genesys Cloud CX
  • Strong understanding of contact centre technologies including IVR, ACD, CTI, WFM, and QM
  • Demonstrated experience in CTI and CRM integrations with a focus on enhancing agent and customer experience
  • Ability to translate complex technical concepts into clear, accessible language for all stakeholders
  • Knowledge of Agile and Waterfall methodologies
  • Technical experience with SIP, voice solutions, social media channels, chat, video, and asynchronous messaging
  • Technical degree and minimum four years of contact centre experience
Job Responsibility
Job Responsibility
  • Lead discovery and requirements-gathering sessions for contact centre and CX initiatives
  • Work with architects and development teams to design solutions including routing logic, IVR flows, call journeys, and reporting structures
  • Configure and implement platforms such as Genesys, AWS Connect and other contact centre technologies including queues, profiles, and contact flows
  • Analyse and define requirements for CTI and CRM integrations supporting platforms such as Salesforce and ServiceNow
  • Participate in test planning, UAT execution, and validation of deployed solutions
  • Produce user guides, process flows, and technical documentation for support teams and stakeholders
  • Act as a liaison between business teams, technical teams, and vendors ensuring alignment and expectation management
  • Contribute to application lifecycle management ensuring reusability and architectural consistency
What we offer
What we offer
  • Opportunity to work on advanced CX and contact centre technologies across global operations
  • Exposure to complex technical landscapes and collaboration with multi‑national teams
  • Ability to influence VOIS‑wide application architecture and contribute to strategic technology decisions
  • Continuous learning in DevOps, cloud-based contact centre platforms, and enterprise integrations
  • A collaborative environment promoting innovation, problem‑solving, and professional growth
Read More
Arrow Right