Agentic Transformation Officer

• Lead structured “work shadowing” across key functions to observe real workflows, decision points, and inefficiencies
• Identify where digital agents can remove friction, automate tasks, or improve decision quality
• Produce role based transformation maps that guide agent deployment and workflow redesign
• Build an internal Agentic Network
• Identify and develop a network of Agentic Ambassadors across functions
• Equip them to act as role models and accelerators of agent enabled ways of working
• Create local ownership and peer led adoption rather than top down change
• Design role based upskilling
• Create practical, role specific learning journeys — from Copilot foundations to manager level workflow redesign
• Ensure learning is embedded in daily work, not classroom only
• Leverage agents themselves as part of the learning experience where possible
• Embed agentic behavior into performance and progression
• Partner with HR and senior leadership to integrate agentic behaviours into performance, promotion and talent frameworks
• Define clear expectations around adoption, contribution and ways of working
• Help ensure the transformation is reinforced through formal people processes
• Act as a transformation signal lead
• Track adoption, resistance and behavioral blockers across the organisation
• Provide regular insight to strategy and leadership on what is working and where intervention is needed
• Act early to surface and address risks to transformation success

• Background in organisational psychology, behavioural design, agile or operating model transformation
• Experience working inside a company that has undergone a real digital or operational transformation
• Strong diagnostic skills and curiosity about how people actually work
• Credibility and confidence to work with senior leaders and challenge existing norms
• Comfortable operating without a fixed playbook in a fast moving environment
• Experience designing large scale, role based learning solutions
• Proven track record of driving behaviour change, not just awareness
• Familiarity with Microsoft Copilot, Power Automate or similar digital/agentic tools
• Experience in a complex or regulated industry (e.g. telco, utilities, financial services)

Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

• Award-winning work environment - certified #1 Top Employer in Greece
• Competitive pay, bonus & remuneration package
• Private Health & Medical Insurance
• Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
• Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
• Unlimited access to learning resources and trainings
• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
• Remote work equipment to help you create a comfortable, ergonomic workspace at home
• Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
• Extra days off: Vodafone Day, Family Day, Volunteering Day
• Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
• Special employee offers and discounts