CrawlJobs Logo
Randstad Logo Randstad · IT - Software Development

Agentic AI Governance & Change Management Strategy Lead

India, Delhi · Job Posted May 31, 2026
Apply Position
Job Link Share

Job Description

We are seeking a senior Agentic AI Governance & Change Management Lead to bridge the gap between advanced multi-agent systems and human workflows. In this critical role, you will define the guardrails for autonomous operations, ensure the ethical deployment of AI, and orchestrate the cultural shifts required for seamless human-agent collaboration. You will act as the strategic linchpin between our industries, the central AI group, executive stakeholders, and enterprise clients. Beyond internal governance, you will play a pivotal role in client-facing AI Readiness workshops and help enterprise clients shift from passive, tool-based AI use to enterprise-wide adoption of AI and Agentic AI solutions.

Job Responsibility

  • Establish AI Governance Frameworks: Define and implement robust governance plans for multi-agent systems to ensure compliance with global regulations, data security standards, and enterprise policies
  • Drive Responsible AI: Champion ethics in AI by developing policies that mitigate bias, ensure transparency, and maintain accountability in autonomous decision-making
  • Manage Decision Ops: Oversee Decision Operations, creating audit trails and monitoring frameworks to evaluate how AI agents make, execute, and scale decisions within enterprise environments
  • Define Change Management Strategies: Design end-to-end change management plans tailored to the integration of autonomous agents into existing human workflows
  • Track & Optimize Adoption: Develop metrics to track agent-human adoption rates
  • Foster AI Literacy: Lead training and cultural initiatives to shift organizational mindset from using tools to collaborating with digital agents
  • Drive Enterprise Rollouts: Lead enterprise adoption rollout programs, including user enablement, tool training, and governance alignment
  • Design Training Programs: Design and deliver enterprise training programs to build AI literacy at scale
  • Embed AI Workflows: Define new operating models that embed AI into day-to-day workflows
  • Overcome Adoption Barriers: Identify adoption barriers and implement strategies to drive sustained usage and value realization
  • Executive Reporting: Establish and track core KPIs related to AI adoption, ROI, risk mitigation, and operational efficiency
  • Cross-Functional Collaboration: Partner closely with the product, engineering, and innovation teams
  • Lead Client Workshops: Facilitate high-impact workshops with enterprise clients to assess their AI readiness for agentic AI
  • Drive Business Expansion: Act as a subject matter expert during the pre-sales cycle
  • Drive Strategic Collaboration: Lead change management initiatives with leading AI partners, initially anchoring on OpenAI
  • Develop Deep Expertise: Build mastery in ChatGPT Enterprise and the ChatGPT API & Agentic capabilities
  • Monitor Emerging Platforms: Build and maintain awareness of emerging LLM platforms
  • Partner Alignment: Partner with alliance teams and vendors to co-develop enterprise-ready solutions

Requirements

  • 12+ years in digital transformation, change management, or IT consulting, with at least 3+ years specifically focused on AI governance, AI ethics, or advanced analytics
  • Deep understanding of generative AI, large language models (LLMs), multi-agent orchestration, and the broader AI ecosystem
  • Proven experience leading client-facing workshops, shaping enterprise-grade solutions, and collaborating with external stakeholders in sectors such as CPG, Retail, Energy, or Manufacturing
  • Strong executive presence with the ability to translate complex AI concepts into business value and actionable KPIs for non-technical leadership
  • Expertise in organizational change management frameworks (e.g., ADKAR, Kotter) and experience adapting them for emerging technologies

Nice to have

Experience in rollout, adoption, enablement, and scaling of AI tools like ChatGPT Enterprise

Randstad - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Agentic AI Governance & Change Management Strategy Lead

8 matching positions

Lead Project Manager

Lead Project Manager The Lead Project Manager provides strategic leadership for...
Location
Location
United States , St. Louis
Salary
Salary:
Not provided
vantagelinks.com Logo
VantageLinks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Mastery of enterprise Agile and portfolio management platforms (e.g., Azure Dev Ops) with strategic oversight of toolchain selection and governance
  • Expert in executive communication platforms, AI-powered analytics suites, and enterprise collaboration ecosystems
  • Expert in enterprise architecture tools, value stream mapping, and AI-powered modeling platforms for strategic planning
  • Advanced data and analytics literacy, including experience governing AI/ML pipelines, data strategy, and analytics-driven portfolio decisions
  • Deep technical breadth across enterprise platforms, AI technologies, cloud ecosystems, and digital transformation tools
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Executive-level strategic thinking with the ability to navigate organizational complexity, drive transformation, and make data-driven decisions under uncertainty
  • Executive influence and stakeholder management skills, with demonstrated ability to align C-suite leaders, board members, and enterprise partners
  • Organizational savvy with the ability to drive enterprise change through executive relationships, political acumen, and strategic communication
  • Strong written and oral communication skills
Job Responsibility
Job Responsibility
  • Sets strategic portfolio vision, investment themes, and value delivery roadmaps in collaboration with executive leadership and enterprise stakeholders across business and IT
  • Accountable for portfolio-level governance, Agile program delivery, and continuous value realization across all phases of the delivery lifecycle
  • Develops portfolio-level strategies, executive communication frameworks, and AI-enhanced program dashboards for enterprise visibility
  • Provides executive-level communication of portfolio health, strategic delivery risks, and AI-driven program insights to C-suite and board stakeholders
  • Ensures enterprise programs deliver measurable business value through Agile delivery, continuous feedback loops, and AI-optimized resource allocation
  • Governs strategic vendor and partner ecosystems, negotiating Agile delivery contracts and ensuring AI-readiness across the vendor landscape
  • Leads enterprise resource strategy, championing self-organizing teams and optimizing talent allocation across the Agile portfolio
  • Architects enterprise dependency management strategies, using AI-powered tools to visualize and resolve cross-portfolio risks
  • Orchestrates enterprise PI Planning, portfolio Kanban, and strategic milestone management using AI-enhanced enterprise Agile platforms
  • Defines and monitors portfolio-level KPIs, value stream metrics, and AI-generated predictive delivery indicators
  • Fulltime
Read More
Arrow Right

Lead Project Manager

Lead Project Manager The Lead Project Manager provides strategic leadership for...
Location
Location
United States , Columbus
Salary
Salary:
Not provided
vantagelinks.com Logo
VantageLinks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Mastery of enterprise Agile and portfolio management platforms (e.g., Azure Dev Ops) with strategic oversight of toolchain selection and governance
  • Expert in executive communication platforms, AI-powered analytics suites, and enterprise collaboration ecosystems
  • Expert in enterprise architecture tools, value stream mapping, and AI-powered modeling platforms for strategic planning
  • Advanced data and analytics literacy, including experience governing AI/ML pipelines, data strategy, and analytics-driven portfolio decisions
  • Deep technical breadth across enterprise platforms, AI technologies, cloud ecosystems, and digital transformation tools
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Executive-level strategic thinking with the ability to navigate organizational complexity, drive transformation, and make data-driven decisions under uncertainty
  • Executive influence and stakeholder management skills, with demonstrated ability to align C-suite leaders, board members, and enterprise partners
  • Organizational savvy with the ability to drive enterprise change through executive relationships, political acumen, and strategic communication
  • Strong written and oral communication skills
Job Responsibility
Job Responsibility
  • Sets strategic portfolio vision, investment themes, and value delivery roadmaps in collaboration with executive leadership and enterprise stakeholders across business and IT
  • Accountable for portfolio-level governance, Agile program delivery, and continuous value realization across all phases of the delivery lifecycle
  • Develops portfolio-level strategies, executive communication frameworks, and AI-enhanced program dashboards for enterprise visibility
  • Provides executive-level communication of portfolio health, strategic delivery risks, and AI-driven program insights to C-suite and board stakeholders
  • Ensures enterprise programs deliver measurable business value through Agile delivery, continuous feedback loops, and AI-optimized resource allocation
  • Governs strategic vendor and partner ecosystems, negotiating Agile delivery contracts and ensuring AI-readiness across the vendor landscape
  • Leads enterprise resource strategy, championing self-organizing teams and optimizing talent allocation across the Agile portfolio
  • Architects enterprise dependency management strategies, using AI-powered tools to visualize and resolve cross-portfolio risks
  • Orchestrates enterprise PI Planning, portfolio Kanban, and strategic milestone management using AI-enhanced enterprise Agile platforms
  • Defines and monitors portfolio-level KPIs, value stream metrics, and AI-generated predictive delivery indicators
Read More
Arrow Right

Specialist, Data & AI Governance

The Governance Specialist, Data & AI is responsible for designing, implementing,...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
aircanada.com Logo
Air Canada
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in information technology, Data Governance, Law, business or related field
  • 5+ years of experience in technology governance, compliance, AI Strategy or risk management
  • Strong understanding of AI technologies and ethical considerations
  • Knowledge of AI governance, ethics, and regulatory frameworks
  • Knowledge of cloud computing platforms (Microsoft Azure, AWS, Google Cloud or Snowflake) and data warehousing
  • Excellent communication, problem-solving, and stakeholder management skills
  • Experience in policy development and implementation
  • Analytical mindset and attention to detail
  • Demonstrates a pragmatic approach with a strong focus on achieving tangible results
  • Ability to navigate through ambiguity and changing priorities
Job Responsibility
Job Responsibility
  • Establish, update and enforce company-wide (incl. affiliates) policies, directives and procedures to maintain trusted AI systems, as well as data integrity, protection, effective usage and alignment with regulatory requirements
  • Collaborate with privacy, legal, compliance, business, and technical teams to ensure AI solutions and data practices adhere to governance standards, including privacy principles, ethical requirements, data integrity, and regulatory compliance
  • Develop and conduct training programs to promote a culture of responsible AI and strong data governance and ensure understanding and adherence to Data & AI governance principles
  • Implement monitoring systems to track compliance and effectiveness of Data & AI governance policies and procedures and generate regular reports for senior leadership
  • Monitor industry trends and best practices in Data & AI governance to keep Air Canada ahead
  • Ensure knowledge transfer to peers by coaching and mentoring to build the Data & AI governance capability in the organization
  • Oversee cross-functional data stewardship activities to ensure accurate and consistent data across all systems and processes
  • Drive coordinated efforts to ensure comprehensive documentation of AI models and solutions utilized across the organization, leveraging our Governance platform for consistency and transparency
  • Lead assessments and impact analyses for AI initiatives, including bias detection, explainability, and accountability
  • Develop a strategy to govern and monitor new AI trends, including AI Agents
Read More
Arrow Right

AI & Data Strategy Manager

As our AI & Data Strategy Manager, you will help accelerate Marshall Group’s per...
Location
Location
Sweden , Stockholm
Salary
Salary:
Not provided
marshall.com Logo
sa.global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in Strategy, Digital Transformation, digital product ownership, Data, or similar fields
  • Strong understanding of Generative AI, Agentic AI, and emerging productivity technologies
  • Proven ability to turn business challenges into AI-enabled opportunities and deliver value outcomes
  • Skilled in leading change, influencing stakeholders, and simplifying complex topics
  • Familiarity with AI and automation tools (e.g., GPT-based tools, Power Automate, Claude, CoPilot)
  • A passion for music and the culture that drives Marshall
  • Bachelor’s or Master’s degree in business, Computer Science, Engineering, Data Science, or a related field
  • 3–5+ years of relevant experience in Strategy, Digital Transformation, AI & Data Analytics, project management or operational excellence roles
  • Demonstrated experience implementing AI-enabled workflow improvements or productivity tools
  • Understanding the landscape of data fundamentals, cloud environments, and integration basics (no development experience expected)
Job Responsibility
Job Responsibility
  • Develop and maintain our AI & Data strategy with a clear focus on productivity, efficiency, and smarter processes
  • Spot high-value AI use cases across the business, using existing tools and third-party solutions—not by building custom AI agents or models
  • Lead cross-functional projects to deploy AI-enabled workflows and automations that drive measurable value
  • Enable adoption: build training, best-practice toolkits, and support teams as they integrate AI into daily work
  • Communicate progress and impact to senior leaders with clarity and insight
  • Partner with IT and Data teams to ensure the right data foundations and platforms are in place
  • Manage relationships with AI vendors and stay on top of emerging technologies and governance standards
What we offer
What we offer
  • re-location support
  • visa/work permit application
  • local authority registration
  • home finding service
Read More
Arrow Right

Senior Cloud Solution Architect Agentic

Cloud Solution Architect – Copilot Studio & Agentic AI. Microsoft’s mission is t...
Location
Location
France , Issy Les Moulineaux
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passion for AI, agentic systems, and business transformation
  • Strong customer-centric mindset with the ability to challenge and influence respectfully
  • Comfortable operating at the intersection of business strategy and deep technical execution
  • Ability to lead in ambiguity and continuously adapt in a fast-moving AI landscape
  • Confident public speaker and technical community leader
  • Strong experience in customer-facing technical roles (architecture, consulting, or customer success)
  • Proven ability to understand complex enterprise processes and translate them into technical solutions
  • Strong project and stakeholder management skills across business, IT, and partners
  • Excellent communication and storytelling skills, especially with CxO audiences
  • Fluency in French and English (written and spoken)
Job Responsibility
Job Responsibility
  • Drive AI & Agentic Transformation: Act as a trusted advisor to customers on their AI and agentic transformation journey
  • Translate business challenges and strategic priorities into high-impact agentic use cases with clear business value
  • Support executive stakeholders in shaping the “Why” and “What” of agent-driven transformation before technology decisions
  • Design & Build Agentic Solutions: Lead the architecture, design, and realization of agentic solutions using Copilot Studio
  • Work hands-on with partners to build agents, integrate enterprise data, orchestrate workflows, and design governance
  • Design multi-solution architectures combining Copilot Studio, Azure AI, Azure OpenAI, Power Platform, and external systems
  • Leverage prompt engineering, agent orchestration, and AI reasoning patterns to scale AI across the enterprise
  • Partner-Led Delivery & Ecosystem Collaboration: Act as the technical anchor between Microsoft, partners, and customers
  • Shape partner delivery models, PoCs, pilots, and industrialization phases
  • Ensure architectural quality, security, governance, and scalability across partner-delivered solutions
  • Fulltime
Read More
Arrow Right

Vp, Data & Ai Strategy & Design

The AI and Data Strategy organization (Chief AI and Data Office) is responsible ...
Location
Location
United States of America , O'Fallon, Missouri; Purchase, New York
Salary
Salary:
194000.00 - 310000.00 USD / Year
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced expertise in AI, GenAI, & Agentic AI to drive innovative payment product designs
  • Strong understanding in data strategy, management, and governance
  • Exceptional leadership and influencing skills, with a proven track record of driving change and building consensus
  • Strong interpersonal and networking abilities
  • adept at building relationships across diverse teams and geographies
  • Demonstrated experience facilitating AI design workshops and drafting AI design documents
  • Experience applying AI design thinking to solve complex business challenges, inclusive of Generative AI and Agentic
  • High level understanding of technical and infrastructure requirements for AI solutions
  • Excellent written and oral communication skills
  • able to present complex concepts clearly and persuasively
Job Responsibility
Job Responsibility
  • Lead and Influence: Provide visionary leadership across product teams and business units, driving adoption of AI including agentic design thinking in payments innovation
  • AI Design Thinking: Champion AI design thinking methodologies to unlock innovative solutions and drive business impact
  • Facilitate AI Design Workshops: Organize and lead AI design workshops, fostering collaboration and creativity to develop actionable frameworks and solutions
  • Draft AI Design Documents: Author and maintain comprehensive AI design documents that guide product development and strategic decision-making
  • Data Strategy and Management: Embed data design thinking and strategies, ensuring high-quality data acquisition, governance, and utilization to support AI and payments innovation
  • Strategic Partnerships: Build and nurture strong relationships with internal and external stakeholders to advance Mastercard’s AI and data strategy
  • Thought Leadership: Serve as a subject matter expert in AI & Data, sharing insights and best practices to elevate organizational knowledge and capability
  • Technical & Infrastructure Expertise: Assess and defines the high level technical and infrastructure requirements necessary to build and deploy robust AI designs, including cloud platforms, data pipelines, integration frameworks, and security protocols
  • Cross-Functional Collaboration: Work closely with technology, product, finance, and operations teams to ensure AI solutions are feasible, scalable, and aligned with business objectives
  • Payments Expertise: Apply deep understanding of card payments, with strong preference for experience in both B2B commercial payments and consumer payments
What we offer
What we offer
  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
  • Fulltime
Read More
Arrow Right

Functional Solution Architect – AI

We are seeking a Functional Solution Architect – AI for Microsoft Business Appli...
Location
Location
United States
Salary
Salary:
Not provided
columbusglobal.com Logo
Columbus United Kingdom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in functional consulting, business process transformation, or enterprise applications
  • Deep functional expertise in two or more of the following: Finance, Supply Chain, Manufacturing, Life Sciences, Robotics / Industrial Automation
  • Strong experience with Microsoft Dynamics 365 F&O and/or CE
  • Proven experience leading client demos, pre-sales workshops, and solutioning engagements
  • Hands-on familiarity with: Out-of-the-box D365 F&O and CE agents, Agent 365 and Copilot experiences, MCP server concepts and deployment patterns (or equivalent agent integration frameworks)
  • Ability to collaborate with technical teams on MCP server architecture and operational support models
Job Responsibility
Job Responsibility
  • Lead client discovery sessions, solutioning workshops, and executive briefings focused on AI for BizApps and industry-specific processes
  • Design and deliver high-impact demos showcasing: Default (OOTB) D365 F&O and CE agents, Agent 365 capabilities, Copilot experiences embedded in Dynamics 365 and Power Platform, End-to-end AI scenarios across Finance, Supply Chain, Manufacturing, Life Sciences, and Robotics
  • Partner with sales teams to create AI solution narratives, proposals, value propositions, and business cases
  • Support RFPs/RFIs, PoC design, and technical-functional solution storytelling for AI-driven transformation programs
  • Lead functional architecture for AI-enabled business processes across: Finance: R2R, P2P, O2C, FP&A, close and compliance automation, Supply Chain: demand planning, inventory optimization, logistics, supplier collaboration, Manufacturing: production planning, quality management, asset maintenance, MES integration, Life Sciences: quality, regulatory documentation, batch traceability, GxP processes, Robotics & Industrial Automation: IoT-enabled operations, predictive maintenance, digital twins
  • Map current-state processes and define future-state AI-augmented workflows leveraging D365 F&O/CE and non-Microsoft platforms
  • Define functional requirements for AI agents, copilots, and intelligent workflows embedded into daily operations
  • Drive functional design and use-case definition for: OOTB D365 F&O and CE agents, Agent 365, Copilot Studio and custom business process agents
  • Shape solution designs that include MCP server deployments to securely connect AI agents with enterprise systems, tools, and data sources
  • Collaborate with technical architects to: Define MCP server architecture, deployment patterns, and integration touchpoints, Ensure MCP servers support secure tool access, data grounding, and agent orchestration across BizApps and non-Microsoft platforms
What we offer
What we offer
  • Health, Life, Vision and Dental Insurance
  • Short- and Long- Term Disability
  • paid vacation
  • sick leave
  • holidays
  • 401(k)
  • Fulltime
Read More
Arrow Right

Senior Product Manager-Generative & Agentic AI

We are seeking an experienced product manager with strong product acumen and dem...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
americanexpress.com Logo
Amex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Engineering, Business, or a related field
  • 5+ years of product management experience in a highly regulated environment
  • Proven ability to drive 0–1 product development, translating emerging AI capabilities into viable, scalable customer-facing solutions
  • Hands-on expertise with LLMs, including prompt engineering, fine-tuning approaches, evaluation methodologies, RAG, and agentic AI concepts such as planning, tool orchestration, memory, and multi-step execution frameworks
  • Experience working with cross-functional teams in an Agile development environment
  • Exceptional communication, documentation and stakeholder management skills
  • A passion for AI, product experimentation, and the future of digital customer experiences
  • Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions
Job Responsibility
Job Responsibility
  • Support the definition and execution of the product roadmap for generative and agentic AI-powered customer-facing solutions, balancing long-term vision with immediate business priorities
  • Lead the end-to-end development of generative and agentic AI products, managing a dedicated scrum team and partnering closely with enterprise stakeholders and cross-functional teams to develop products in accordance with enterprise standards
  • Conduct customer research and competitive intelligence to ensure product requirements are reflective of real customer problems/needs and changing industry dynamics
  • Leverage analytics to monitor product performance and user engagement, driving actionable insights for continuous improvement
  • Support the configuration and deployment of LLMs and agentic AI workflows, ensuring they meet business requirements and provide accurate, high-quality responses and actions
  • Define and track metrics for LLM effectiveness, agentic system behavior, reasoning performance, model drift, hallucination rates, and user satisfaction, and make data-backed decisions to optimize outcomes
  • Partner with engineering and architecture teams to ensure appropriate model governance, compliance, and risk mitigation strategies for AI-enabled products
What we offer
What we offer
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Read More
Arrow Right