CrawlJobs Logo

Agentforce Specialist - AI Solutions

https://www.soprasteria.com Logo

Sopra Steria

Location Icon

Location:
Italy , Assago

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for an Agentforce Specialist to join our team and contribute to the design and implementation of AI-powered solutions leveraging Agentic AI and Einstein Generative AI. You will play a key role in building intelligent agents, managing flows and prompts, and integrating AI within Salesforce and Data Cloud environments.

Job Responsibility:

  • Designing, developing, and deploying Agentforce-based solutions
  • creating agents, flows, topics, and actions
  • using the Agent Builder to manage and deliver Agentic AI solutions
  • creating and managing prompts in Prompt Builder aligned with Agentic AI and Einstein Generative AI best practices
  • leveraging SKU Agentforce for Service to support Customer Care and ticket management
  • developing and integrating agents into external websites
  • working with structured and unstructured data in Salesforce Data Cloud
  • leading the technical aspects of AI projects and mentoring junior team members
  • collaborating with developers and business analysts to understand AI requirements

Requirements:

  • Minimum of 6 months hands-on experience with Agentforce
  • solid background as a Salesforce Developer is essential, with practical experience in Apex, LWC, and Salesforce Flow
  • technical skills required: Agentic AI Gen, Salesforce CRM, Salesforce Service Cloud, Salesforce Agentforce, Salesforce Data Cloud, Apex, LWC (Lightning Web Components), Salesforce Flow
  • degree in a STEM field
  • good command of the English language
  • strong communication and collaboration skills
  • problem-solving mindset, sense of responsibility, autonomy, and a team-oriented approach

Nice to have:

  • Agentforce Specialist Certification
  • Salesforce Data Cloud Certification
  • The Champion, Innovator and Legend Agentblazer path will be a plus
  • familiarity with other Salesforce modules
What we offer:
  • Opportunity to work in a dynamic environment
  • work on national and international projects
  • continuously expand knowledge and develop skills
  • smart-working agreement according to company policy
  • availability to travel nationally and internationally required

Additional Information:

Job Posted:
August 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Sopra Steria - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Agentforce Specialist - AI Solutions

Senior Application Engineer (Salesforce Agentforce AI)

We’re looking for creative thinkers with hands-on experience in Agentforce, AI a...
Location
Location
Canada , Mississauga
Salary
Salary:
112000.00 - 125000.00 USD / Year
pointclickcare.com Logo
PointClickCare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources
  • Experience creating intelligent process automations using tools like Power Automate or others
  • Solid experience creating test automations for Salesforce and other platforms
  • Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
  • Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)
  • Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
  • Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
  • Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
  • Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
  • In-depth understanding of Salesforce data models, security, and governor limits
Job Responsibility
Job Responsibility
  • Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents
  • Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others
  • Build test automations to improve QA efficiencies in QA for Salesforce and other applications
  • Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases
  • Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized
  • Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)
  • Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing
  • Analyze, troubleshoot, and debug systems for standard issues
  • Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster
  • Create and maintain technical documentation for all builds and AI Agents produced
What we offer
What we offer
  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition
  • Fulltime
Read More
Arrow Right

Senior Application Engineer (Salesforce Agentforce AI)

We’re looking for creative thinkers with hands-on experience in Agentforce, AI a...
Location
Location
United States
Salary
Salary:
121000.00 - 135000.00 USD / Year
pointclickcare.com Logo
PointClickCare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources
  • Experience creating intelligent process automations using tools like Power Automate or others
  • Solid experience creating test automations for Salesforce and other platforms
  • Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
  • Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)
  • Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
  • Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
  • Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
  • Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
  • In-depth understanding of Salesforce data models, security, and governor limits
Job Responsibility
Job Responsibility
  • Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents
  • Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others
  • Build test automations to improve QA efficiencies in QA for Salesforce and other applications
  • Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases
  • Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized
  • Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)
  • Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing
  • Analyze, troubleshoot, and debug systems for standard issues
  • Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster
  • Create and maintain technical documentation for all builds and AI Agents produced
What we offer
What we offer
  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition
  • Fulltime
Read More
Arrow Right

Salesforce Technical Lead

We are looking for an experienced Senior Salesforce Developer with minimum years...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6–8 years of Salesforce development experience
  • Strong expertise in Salesforce architecture, design patterns, and data modeling
  • Extensive experience in Apex, integrations, and Lightning development
  • Hands-on experience with DevOps tools and release management
  • Strong problem-solving and stakeholder management skills
  • At least one of the following certifications: Salesforce Administrator, Platform Developer 1, Platform App Builder, AI Associate, Agentforce Specialist
  • Engineering Degree or Masters in Science (MCA) or equivalent
  • 7 years of hands-on experience in Salesforce platform development
Job Responsibility
Job Responsibility
  • Lead end-to-end Salesforce solution design and development
  • Architect scalable solutions using Salesforce configuration and custom development
  • Develop complex business logic using Apex, Triggers, and Visualforce/Lightning frameworks
  • Design and implement advanced automation using Flows, Approval Processes, and Process Builder
  • Lead integration design and implementation using REST/SOAP APIs and external systems
  • Define and enforce best practices for code quality, testing, and deployment
  • Oversee CI/CD pipelines using GitHub/GitLab, Salesforce CLI, VS Code, and Copado
  • Mentor junior developers and conduct code reviews
  • Collaborate with stakeholders to define technical solutions aligned with business goals
  • Ensure robust test strategy (unit, regression, UAT) and high code coverage
Read More
Arrow Right
New

Client Partner, Enterprise Sales - Upstate NY

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees ...
Location
Location
United States , Remote working Various Buffalo;Albany;Syracuse;Rochester
Salary
Salary:
101700.00 - 183480.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED (required)
  • Bachelor's degree or equivalent professional experience (required)
  • 7–10 years of enterprise sales experience with a proven history of driving new customer acquisition, creating opportunities, and closing high-value deals (required)
  • At least 5 years of experience in technology, software, or telecom solution sales at the enterprise level, with a demonstrated ability to navigate complex, multi-stakeholder sales cycles (required)
  • 5+ years selling to large enterprise clients (3,000+ employees), with success in establishing relationships and influencing decision-makers at every level (required)
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • New Logo Acquisition: Target and win enterprise clients not yet working with T-Mobile
  • Strategic Sales Execution: Develop and implement enterprise account strategies, balancing new acquisition with expansion opportunities across assigned accounts—partner cross-functionally to deliver measurable impact
  • Executive-Level Relationship Building: Build trust with C-suite and senior decision-makers across client organizations
  • Solution Leadership: Translate T-Mobile’s technology capabilities into tailored solutions that solve client challenges and accelerate their goals
  • Complex Deal Leadership: Navigate enterprise-level negotiations, lead multi-stakeholder buying cycles, and close large, high-value deals
  • Performance & Forecasting: Maintain rigorous pipeline discipline, accurate forecasting, and clear reporting to leadership
What we offer
What we offer
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • access to free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off and up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • Fulltime
Read More
Arrow Right
New

Store Associate

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Dallas
Salary
Salary:
15.00 - 19.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 25, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right
New

Shift Supervisor

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Yulee
Salary
Salary:
Not provided
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 04, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

It Support Engineer

Location
Location
United Kingdom , Bromsgrove
Salary
Salary:
30000.00 GBP / Year
nextech-group.co.uk Logo
NEXTECH GROUP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years' experience in an IT support or helpdesk role
  • A solid understanding of Microsoft technologies and basic networking
  • A passion for learning and improving your technical skills
  • Strong communication skills and a customer-focused approach
  • Someone who enjoys problem solving and working as part of a team
Job Responsibility
Job Responsibility
  • Resolving user issues across desktops, servers, cloud and network environments
  • Supporting the second and third line engineers in technical issues and projects when required
  • Monitoring systems, escalating complex issues, and helping improve processes
  • Collaborating with senior engineers to expand your technical knowledge
  • Providing excellent customer service with a proactive mindset
What we offer
What we offer
  • Certifications paid for
  • Hybrid working
  • Paid professional certifications (Microsoft, Networking, Security etc.)
  • Great culture, supportive management, and ongoing career development
  • Exposure to modern technologies across cloud, virtualisation, networking and more
  • Opportunity to progress into 2nd line, cloud, networking or project roles
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Jacksonville
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 08, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right