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Agentforce Developer

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NTT DATA

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Location:
United Kingdom , London

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Responsibility:

  • Design and configure Agentforce agents aligned to business use cases
  • Build AI-driven workflows using Flow, Apex, and orchestration tools
  • Implement conversational and automation capabilities across Sales and Service use cases
  • Configure prompts, grounding strategies, guardrails, and agent behaviours
  • Support testing, optimisation, and monitoring of AI agent performance
  • Develop custom solutions using Apex, Lightning Web Components (LWC), and declarative tools
  • Build integrations using REST/SOAP APIs and event-driven patterns
  • Ensure scalability, performance, and adherence to platform limits
  • Support CI/CD pipelines and version control best practices
  • Collaborate with Solution Architects and Technical Leads on solution design
  • Participate in technical design sessions and backlog refinement
  • Contribute to effort estimation and sprint planning
  • Support documentation and knowledge sharing
  • Ensure compliance with security, data privacy, and AI governance standards
  • Apply Salesforce and AI best practices to reduce technical debt
  • Contribute to reusable frameworks and accelerators within the practice

Requirements:

  • 3–5+ years Salesforce platform development experience
  • Experience with Apex, LWC, and Salesforce automation tools
  • Exposure to Agentforce, Einstein, AI automation, or conversational solutions
  • Strong understanding of data modelling and integration patterns
  • Experience working in Agile delivery environments
  • Strong problem-solving and analytical mindset
  • Salesforce Platform Developer I (required)
  • Platform Developer II (desirable)
  • Salesforce AI / Agentforce certifications (where applicable)
  • Additional cloud certifications (Sales, Service, Experience) beneficial
  • Independently delivers well-scoped development tasks
  • Demonstrates growing expertise in AI-driven Salesforce capabilities
  • Balances declarative and programmatic approaches effectively
  • Contributes ideas and innovation within the team
  • Shows ambition to grow toward Technical Lead or SME capability
  • Integration Experience is beneficial (MuleSoft / APIGEE / Connected Apps)
  • Experience of JavaScript/Lightning components
  • Basic understanding of Apex sharing and security model
  • Experienced with Lightning Web Components
  • Skills in analyzing and problem-solving issues
  • Experience of prioritizing tasks and working to deadlines
  • Strong communication, time-management and multi-tasking skills
  • Automated testing experience (e.g. Provar, Selenium) - desirable
  • Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement.
  • Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.
  • Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role.

Additional Information:

Job Posted:
May 05, 2026

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