Agente De Business Center, Marriott Bonvoy

Marriott Bonvoy

Location:
Mexico, Cancun

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Assist guests with business center needs including making copies, sending faxes, and typing. Includes package handling and instructing guests on accessing the internet. Responsibilities include monitoring office inventory, processing payments, and ensuring adherence to policies. Marriott International emphasizes a commitment to equal opportunity and fostering a rich environment for associates.

Job Responsibility:

Assist guests with their business center needs (e.g., making copies, sending faxes, typing) and bill services
Open and close the business center
Instruct guests on how to access the internet
Package, label, and ship items for guests and ensure that charges are applied to proper accounts, room numbers, or credit cards
Coordinate delivery of packages, mail, faxes, and/or boxes to the proper meeting room or guest room
Contact appropriate individual or department as necessary to resolve guest call, request, or problem
Process all payment types such as room charges, cash, checks, debit, or credit
Balance and drop receipts according to Accounting specifications
Monitor inventory of supplies and equipment and order general office supplies
Notify Loss Prevention/Security of any guest reports of theft
Report accidents, injuries, and unsafe work conditions to manager
Follow all company policies and procedures
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Support team to reach common goals

Requirements:

No high school diploma or G.E.D. equivalent
Less than 1 year related work experience
No supervisory experience
None

What we offer:

Opportunities for training, development, recognition
Work experience in a luxury environment
Focus on holistic well-being
Belong to an amazing global team
Become the best version of you

Additional Information:

Job Posted:
September 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Agente De Business Center