CrawlJobs Logo

Agent Success Associate

getagent.co.uk Logo

GetAgent

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

32000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

The Agent Success team is working to provide estate agents a positive customer experience when working with GetAgent; with a focus on Customer satisfaction, retention and driving adoption of our services. The role of the Agent Success Associate is to speak to agents who have raised an issue, understand their problem, investigate it further and resolve it, as well as working proactively to reduce future issues from arising.

Job Responsibility:

  • Dealing with escalated issues / disputes with estate agents over the phone, making account management decisions
  • Contacting de-registered agents, asking for their feedback
  • attempting to resolve the situation and bring them back to the service
  • Contacting ‘at risk’ agents attempting to resolve any outstanding issues and maintain the relationship
  • Assessing agents level of interaction with the service, identifying and communicating areas for improvement to maximise the value for both GetAgent and our partners
  • Responding to escalated email tickets
  • Conducting onboarding calls with new estate agents
  • Presenting cases to senior team members as required to support with decision-making
  • Taking part in various projects and events, with a focus on raising the profile of the GetAgent throughout the Estate Agent community

Requirements:

  • Comfortable conducting phone calls and building rapport over the phone
  • Good email communication skills (well-written, good punctuation etc.)
  • Empathetic listener with a solution/resolution focus
  • Resilience
  • Diligent with keeping on top of administrative tasks and following processes correctly
  • Ability to gather necessary information and context to support with decision making - presenting cases in a logical manner
  • Positive attitude, proactive in sharing the team workload
  • Effective management of workload across different workflows, efficient and getting through volume of cases
What we offer:
  • Private Medical Cover
  • L&D Allowance
  • Wellbeing Allowance
  • Perks at Work
  • Hybrid Working (3 days in the office, 2 WFH)
  • + Various opt In schemes
  • Holiday: 25 days + BH

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
GetAgent - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Agent Success Associate

Associate Quantity Surveyor

A prestigious Quantity Surveying Consultancy is seeking an ambitious Associate Q...
Location
Location
United Kingdom , London
Salary
Salary:
80000.00 - 90000.00 GBP / Year
https://brandonjames.co.uk Logo
Brandon James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A RICS Accredited Degree Qualification
  • Strong Quantity Surveying background in UK Consultancy/PQS firms
  • Excellent Pre and Post contract experience
  • Project delivery, team management and business development capabilities
  • MRICS
  • Strong leadership skills with experience mentoring junior surveyors
  • Ability to manage client relationships and contribute to business development
Job Responsibility
Job Responsibility
  • Oversee major projects ranging from £10m – £200m
  • Ensure the successful delivery of cost management and contract administration services
  • Lead client relationships
  • Mentor junior surveyors
  • Play a key role in business development and team management
What we offer
What we offer
  • Travel Allowance
  • 26 days annual leave + bank holidays
  • Progression to Associate Director
  • Bonus
  • Mobile phone & laptop
  • Hybrid working
  • Private healthcare
  • Life assurance
  • Death in Service
  • Professional membership fees paid
  • Fulltime
Read More
Arrow Right

Insurance staff position

Successful State Farm Agent is seeking a qualified professional to join their wi...
Location
Location
United States , Forest
Salary
Salary:
30000.00 - 40000.00 USD / Year
rodbrownagent.com Logo
State Farm Insurance Agent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Experience in marketing
  • Property and Casualty license (must have currently)
  • Life and Health license (must have currently)
Job Responsibility
Job Responsibility
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Work with the agent to establish and meet marketing goals
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
What we offer
What we offer
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
  • Fulltime
Read More
Arrow Right
New

Senior Data Scientist

The Senior Data Scientist is a technical leader within the CDX Advanced Analytic...
Location
Location
United States , Columbia, MD
Salary
Salary:
84835.61 - 149076.17 USD / Year
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in an area such as Data Science, Computer Science, Statistics, Mathematics, or related field. Required. Master's degree preferred.
  • Five (5) plus years of experience in data science, machine learning, or advanced analytics roles.
  • Five (5) plus years of proven experience with production-level ML models, data pipelines and/or applied AI.
  • Famililarity with cloud platforms (GCP, BigQuery, Vertex AI), AzureDevOps and reporting tool (Power BI, Tableau).
  • Experience delivering end-to-end data science solutions, including data collection, feature engineering, model development, deployment, and integration into business workflows.
  • Demonstrated success with agentic workflows and GenAI in data science product solutions
  • Strong analytical skills with a foundation in statistical techniques (e.g., regression, clustering, classification, Monte Carlo simulation).
  • Excellent understanding of machine learning techniques and algorithms, such as decision trees, RF, XGBoost, LightGBM, etc.
  • Advanced skills in programming and coding, data science toolkits, and query languages (e.g., Python and SQL).
  • Demonstrated experience with data analysis tools and platforms such as GCP (incl. Vertex AI and BigQuery) and SQL Server.
Job Responsibility
Job Responsibility
  • Design, build, and maintain production-grade machine learning models that address critical business questions related to student enrollment, retention, and success.
  • Conduct rigorous machine learning experiments using structured methodologies to evaluate model performance and identify optimal solutions.
  • Implement model monitoring and maintenance protocols to ensure continued accuracy and relevance over time.
  • Develop scalable data pipelines and feature engineering processes to support model development and deployment.
  • Drive innovation in applied AI and Generative AI (GenAI) solutions, exploring opportunities to integrate advanced AI capabilities into data science products and workflows.
  • Partner with senior leadership to understand strategic priorities and assess how data science capabilities can address organizational needs.
  • Translate business requirements into well-defined analytical problems with clear success metrics.
  • Present complex analytical findings and model insights to non-technical audiences, including executive stakeholders.
  • Provide technical mentorship and share best practices with Data Scientists and Associate Data Scientists.
  • Apply statistical methods to validate model performance and ensure analytical robustness.
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays
  • annual incentive program
  • Fulltime
Read More
Arrow Right
New

Senior Data Scientist

The Senior Data Scientist is a technical leader within the CDX Advanced Analytic...
Location
Location
United States , Minneapolis
Salary
Salary:
84835.61 - 149076.17 USD / Year
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in an area such as Data Science, Computer Science, Statistics, Mathematics, or related field. Required. Master's degree preferred.
  • Five (5) plus years of experience in data science, machine learning, or advanced analytics roles.
  • Five (5) plus years of proven experience with production-level ML models, data pipelines and/or applied AI.
  • Famililarity with cloud platforms (GCP, BigQuery, Vertex AI), AzureDevOps and reporting tool (Power BI, Tableau).
  • Experience delivering end-to-end data science solutions, including data collection, feature engineering, model development, deployment, and integration into business workflows.
  • Demonstrated success with agentic workflows and GenAI in data science product solutions
  • Strong analytical skills with a foundation in statistical techniques (e.g., regression, clustering, classification, Monte Carlo simulation).
  • Excellent understanding of machine learning techniques and algorithms, such as decision trees, RF, XGBoost, LightGBM, etc.
  • Advanced skills in programming and coding, data science toolkits, and query languages (e.g., Python and SQL).
  • Demonstrated experience with data analysis tools and platforms such as GCP (incl. Vertex AI and BigQuery) and SQL Server.
Job Responsibility
Job Responsibility
  • Design, build, and maintain production-grade machine learning models that address critical business questions related to student enrollment, retention, and success.
  • Conduct rigorous machine learning experiments using structured methodologies to evaluate model performance and identify optimal solutions.
  • Implement model monitoring and maintenance protocols to ensure continued accuracy and relevance over time.
  • Develop scalable data pipelines and feature engineering processes to support model development and deployment.
  • Drive innovation in applied AI and Generative AI (GenAI) solutions, exploring opportunities to integrate advanced AI capabilities into data science products and workflows.
  • Partner with senior leadership to understand strategic priorities and assess how data science capabilities can address organizational needs.
  • Translate business requirements into well-defined analytical problems with clear success metrics.
  • Present complex analytical findings and model insights to non-technical audiences, including executive stakeholders.
  • Provide technical mentorship and share best practices with Data Scientists and Associate Data Scientists.
  • Apply statistical methods to validate model performance and ensure analytical robustness.
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays
  • annual incentive program
  • Fulltime
Read More
Arrow Right

Senior Data Scientist

The Senior Data Scientist is a technical leader within the CDX Advanced Analytic...
Location
Location
United States , Chicago
Salary
Salary:
84835.61 - 149076.17 USD / Year
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in an area such as Data Science, Computer Science, Statistics, Mathematics, or related field. Required. Master's degree preferred.
  • Five (5) plus years of experience in data science, machine learning, or advanced analytics roles.
  • Five (5) plus years of proven experience with production-level ML models, data pipelines and/or applied AI.
  • Familiarity with cloud platforms (GCP, BigQuery, Vertex AI), AzureDevOps and reporting tool (Power BI, Tableau).
  • Experience delivering end-to-end data science solutions, including data collection, feature engineering, model development, deployment, and integration into business workflows.
  • Demonstrated success with agentic workflows and GenAI in data science product solutions
  • Strong analytical skills with a foundation in statistical techniques (e.g., regression, clustering, classification, Monte Carlo simulation).
  • Excellent understanding of machine learning techniques and algorithms, such as decision trees, RF, XGBoost, LightGBM, etc.
  • Advanced skills in programming and coding, data science toolkits, and query languages (e.g., Python and SQL).
  • Demonstrated experience with data analysis tools and platforms such as GCP (incl. Vertex AI and BigQuery) and SQL Server.
Job Responsibility
Job Responsibility
  • Design, build, and maintain production-grade machine learning models that address critical business questions related to student enrollment, retention, and success.
  • Conduct rigorous machine learning experiments using structured methodologies to evaluate model performance and identify optimal solutions.
  • Implement model monitoring and maintenance protocols to ensure continued accuracy and relevance over time.
  • Develop scalable data pipelines and feature engineering processes to support model development and deployment.
  • Drive innovation in applied AI and Generative AI (GenAI) solutions, exploring opportunities to integrate advanced AI capabilities into data science products and workflows.
  • Partner with senior leadership to understand strategic priorities and assess how data science capabilities can address organizational needs.
  • Translate business requirements into well-defined analytical problems with clear success metrics.
  • Present complex analytical findings and model insights to non-technical audiences, including executive stakeholders.
  • Provide technical mentorship and share best practices with Data Scientists and Associate Data Scientists.
  • Apply statistical methods to validate model performance and ensure analytical robustness.
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays
  • Eligible to participate in an annual incentive program
  • Fulltime
Read More
Arrow Right
New

Associate Customer Care Agent

We’re looking for an Associate Customer Care Agent to join us at our Chemnitz HQ...
Location
Location
Germany , Chemnitz
Salary
Salary:
Not provided
staffbase.com Logo
Staffbase
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Some experience in customer support or a customer-facing role
  • Clear and confident communication skills
  • A basic understanding of HTML/CSS and APIs
  • Fluent German (speaking and writing, C1+)
  • Fluent English (B2)
  • A collaborative team player with empathy, positivity, and a good sense of humour
  • Interest in technology and modern tools, especially topics like AI, automation, and prompting
Job Responsibility
Job Responsibility
  • Be the first point of contact for our customers
  • supporting them via phone, email, and (soon) live chat
  • Help customers feel confident and successful by answering questions around products, after-sales topics, and technical issues
  • Take ownership of customer requests from start to finish
  • Dig into reported issues, spot potential bugs, and collaborate with Development and Customer Success to get things resolved
  • Think one step ahead by proactively reaching out to customers when you notice something that could impact them
  • Learn our product inside out and continuously grow your skills while contributing ideas to improve how we support our customers
What we offer
What we offer
  • Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
  • Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
  • Support - we’re offering a company pension scheme
  • Volunteers Day - you’ll get one day off per year for supporting a social project
  • Fulltime
Read More
Arrow Right

Property Sales Consultant

We founded iamproperty to do the things no one else was doing, but we’ve grown b...
Location
Location
United Kingdom
Salary
Salary:
28000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years property sales experience working within an Estate Agency or associated industry
  • Proven history of success in a target driven environment
  • Excellent organisational skills
  • Excellent communication skills both written and verbal
  • Computer literate with good working knowledge of video conferencing and virtual call handling, along with use of CRM systems
Job Responsibility
Job Responsibility
  • Build upon and develop new or existing relationships with our partner estate agents
  • Maintain high levels of engagement across your partner agent portfolio
  • Educate partner agents on the benefits of the iamsold proposition for auction
  • Daily interactions with our partner agents utilising various communication methods such as MS Teams, Zoom, telephone calls and app technology
  • Educate vendors on the benefits of auctions and how it could be a better route to sell their property
  • Handle all offer negotiations on behalf of the partner estate agent with vendors and buyers in accordance with current AML standards and company best practices
  • Maintain a high level of customer service to all internal and external stakeholders
  • Adhere and strive to succeed in the performance framework of monthly and quarterly KPIs and targets
What we offer
What we offer
  • Private Counselling with a weekly confidential helpline available
  • SimplyHealth private healthcare plan
  • £150 Wellbeing Allowance per year
  • Working elsewhere policy (4 weeks per year)
  • Hybrid working
  • Buy and sell annual leave scheme (upto 3 days per year)
  • Fulltime
Read More
Arrow Right

Property Sales Consultant

We founded iamproperty to do the things no one else was doing, but we’ve grown b...
Location
Location
United Kingdom , London
Salary
Salary:
28000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years property sales experience working within an Estate Agency or associated industry
  • Proven history of success in a target driven environment
  • Excellent organisational skills
  • Excellent communication skills both written and verbal
  • Computer literate with good working knowledge of video conferencing and virtual call handling, along with use of CRM systems
Job Responsibility
Job Responsibility
  • Build upon and develop new or existing relationships with our partner estate agents
  • Maintain high levels of engagement across your partner agent portfolio
  • Educate partner agents on the benefits of the iamsold proposition for auction
  • Daily interactions with our partner agents utilising various communication methods such as MS Teams, Zoom, telephone calls and app technology
  • Educate vendors on the benefits of auctions and how it could be a better route to sell their property
  • Handle all offer negotiations on behalf of the partner estate agent with vendors and buyers in accordance with current AML standards and company best practices
  • Maintain a high level of customer service to all internal and external stakeholders
  • Adhere and strive to succeed in the performance framework of monthly and quarterly KPIs and targets
What we offer
What we offer
  • Private Counselling with a weekly confidential helpline available
  • SimplyHealth private healthcare plan
  • £150 Wellbeing Allowance per year
  • Working elsewhere policy (4 weeks per year)
  • Hybrid working
  • Buy and sell annual leave scheme (upto 3 days per year)
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy