Agent Product Manager

• Own one or more product lines end-to-end, from discovery through delivery and iteration
• Define product roadmaps grounded in real deployment data and customer feedback, not feature requests
• Prioritize ruthlessly between customer-specific asks and platform-wide improvements
• Establish clear boundaries on what the product can and cannot do, and ensure sales and CS teams understand them
• Bridge the gap between sales promises and engineering reality, guide sales on which features to pitch, which customer profiles to target, and what realistic timelines look like
• Work with engineering to shift from one-off custom builds to iterative, productized solutions
• Collaborate with support to build self-service tooling that eliminates manual configuration bottlenecks
• Own the feedback loop: ensure customer insights reach engineering as structured product requirements, not ad hoc requests

• 3 to 6 years of product management experience, ideally in B2B SaaS or AI-enabled products
• Strong ability to synthesize qualitative customer feedback into structured, engineering-ready requirements
• Experience working directly with customers or design partners in a product capacity
• Comfort navigating ambiguity and competing priorities across product, engineering, and go-to-market teams
• Familiarity with AI, LLMs, or conversational AI systems, or a strong ability to ramp quickly
• Outcome-driven: you measure success in shipped impact, not process followed
• Low ego, high energy, resilient in a fast-paced environment
• Eagerness to work in person with us in NYC full time

Bonus: experience with enterprise deployments, multi-location operators, or platform infrastructure

• Offers Equity
• Offers Bonus