Agent L2 Service Desk IT Job at Vodafone (Bucuresti)

Service Desk L2 Agent - Italian Language

We are seeking a skilled individual to support timely and efficient resolution o...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

At least two years of hands‑on professional experience in an IT Support team
Proven experience managing incidents related to Network drives (SSP)
Proven experience managing incidents related to Printing
Proven experience managing incidents related to Intranet/SharePoint/Teamroom
Proven experience managing incidents related to Outlook/Exchange/OWA
Proven experience managing incidents related to Lync Telephony
Proficient in English (spoken and written), with the ability to participate in meetings and produce documentation
Advanced proficiency in Italian (C1 or above)
English level B2 or above

Job Responsibility

Resolve IT issues and work collaboratively with other technical groups to ensure timely solutions
Collect data required for internal reporting
Ensure adherence to agreed contractual service quality levels (SLAs)
Improve first‑call resolution rates by sharing knowledge with Level 1 agents
Provide continuous suggestions to enhance processes and service performance
Handle calls during high‑volume periods to support operational targets and contractual requirements
Work in extended shifts based on business needs

What we offer

Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology

Fulltime

Agent Service Desk with German

We are seeking an Agent for the UAM Service Desk who will ensure timely and effi...

Location

Romania , Bucharest

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong team collaboration and interpersonal skills
Solid problem-solving abilities with a customer-centric mindset
Ability to maintain and utilise technical documentation during production, testing, and implementation phases
Excellent verbal and written communication skills in German (C1) and English (B2)
Flexible and adaptable in challenging situations with strong time management and organisational skills
Technical knowledge of Active Directory, Operating Systems, server environments, and Office Automation Software

Job Responsibility

Handle access requests including account creation, modification, and deletion, applying access rules based on the requester’s role
Process incoming emails related to access and support
Log, resolve, and escalate IT issues to the appropriate support level to ensure timely resolution
Gather user and account information for internal reporting and external stakeholders
Ensure service delivery agreements are met at expected quality levels
Suggest improvements to procedures, processes, and workflows to enhance operational efficiency
Provide resolutions for incident tickets and service requests submitted via forms, emails, or ticketing systems
Implement specific access rights based on virtual requests and update user information in relevant systems
Define incident priorities and ensure proper tracking and follow-up
Document newly identified known errors and develop training materials for L1 and L2 agents when UAM-specific knowledge is required

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

Cloud Managed Services Engineer (L2)

As a Cloud Managed Services Engineer (L2) at NTT DATA, you'll play a critical ro...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience in Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration
Moderate experience in managed services and knowledge of ticketing tools like ServiceNow
Knowledge of management agents, redundancy concepts, and supported technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup
Strong planning skills with an ability to adapt to changing circumstances
Ability to communicate and work effectively across different cultures and social groups
Active listening skills, including paraphrasing and probing for further relevant information
Positive outlook and ability to thrive in a pressurized environment
Willingness to work longer hours when necessary and maintain a client-focused approach
Bachelor’s degree in information technology/computing or equivalent work experience

Job Responsibility

Monitor, identify, investigate, and resolve cloud-based incidents and service requests
Handle second-line support for incidents and requests with medium complexity
Monitor work queues, resolve incidents in a timely manner, and update tickets
Identify and analyze issues before they impact clients
Provide second-level support and work closely with other teams and clients
Execute changes with identified risks and mitigation plans
Lead client escalations for operational issues
Contribute to the change management process
Plan and execute approved maintenance activities
Audit and analyze incident tickets for quality

Fulltime

New

Technician, General Facilities Maintenance

Performs routine preventive maintenance to ensure safety proper functionality an...

Location

United States of America , Queensbury

Salary:

19.00 - 35.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Vocational or Technical certification and 3 years' experience in one of the following trades: plumbing, electrical, material handling equipment, or related trade or 5 years' experience in one of the following trades: plumbing, electrical, material handling equipment, or related trade
Valid Driver's License
Eligible for a Commercial Driver's License (CDL)

Job Responsibility

Performs routine preventive maintenance to ensure safety proper functionality and aesthetics of facilities equipment or fixtures
Performs major and minor repairs on facilities equipment or fixtures
Manages work orders maintenance schedules and contractors
Demonstrates uptodate expertise and applies this to the development execution and improvement of action plans
Provides and supports the implementation of business solutions
Models compliance with company policies and procedures

What we offer

Medical, vision and dental coverage
401(k), stock purchase and company-paid life insurance
PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program

Fulltime

New

Member Specialist

Position Summary... What you'll do... Ensures area of responsibility is maintain...

Location

United States , Myrtle Beach

Salary:

18.00 - 26.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Retail experience including operating front end equipment (for example, cash register)
Working with mobile retail applications

Job Responsibility

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns
zoning the area
arranging and organizing merchandise
and identifying shrink and damages
Provides member service by maintaining exit areas
reviewing member receipts
acknowledging the member and identifying member needs
assisting members with purchasing decisions
assisting members with locating merchandise
Provides member service by maintaining self-checkout area

What we offer

Medical, vision and dental coverage
401(k), stock purchase and company-paid life insurance
PTO, parental leave, family care leave, bereavement, jury duty, and voting
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U education benefit program

Parttime

New

Business Development Assistant

We are currently recruiting for an enthusiastic Business Development Assistant t...

Location

United Kingdom , Burntisland

Salary:

25000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Flexibility in work hours
Open to travel
Full UK driving license
Relevant experience in a similar role

Job Responsibility

Identifying and Tracking new opportunities
Developing and maintaining a detailed understanding of market development and opportunities
Pursuing opportunities and developing good relationships with potential clients
Creating new business opportunities that align with Briggs’ planned growth and company strategy
Assisting in building a strong company brand and contributing to the successful overall performance of the company
Maintaining Briggs’ registrations on Contractor selection databases
Promoting the company through attendance at conferences and exhibitions as required
Assisting with the creation of marketing material, PR text and other written material
Assisting with tendering activity as required
Managing the preparation and submission of Pre-Qualification documentation, ensuring high standards are always maintained

What we offer

Pension
Life assurance
Cycle to Work scheme
Opportunities for on-the-job training
Career progression

Fulltime

New

Primary Supply Teacher (Year 4)

We are currently searching for experienced and enthusiastic Primary Supply Teach...

Location

United Kingdom , Tadworth

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

Hold a valid PGCE or QTS qualification
Ideally possess a DBS check on the update service, or be willing to apply for one
Some locations may require you to have access to transportation due to their rural settings

Job Responsibility

Delivering engaging lessons
Effectively managing classroom behaviour
Catering to the individual needs of each student

What we offer

Competitive daily rates
Weekly payment
User-friendly time-sheet app for convenient record-keeping
£300 referral bonus for recommending a friend or colleague
Guidance and support from a dedicated consultant
Flexibility to choose the days you wish to work

Parttime

New

Program Manager - Securities Services and Financing Solutions - Operations Transformation

Exciting opportunity for an experienced Program Manager to play a key role at th...

Location

Singapore , Singapore

Salary:

Not provided

Eames Consulting

Expiration Date

Until further notice

Requirements

Securities services experience is a must

Agent L2 Service Desk IT

Vodafone

Location:
Romania , Bucuresti

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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Agent L2 Service Desk IT

Vodafone

Location:Romania , Bucuresti

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Romania , Bucuresti

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Contract Type:
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Job Posted:
March 22, 2026