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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Agent-Front Desk

France, Paris · Job Posted May 27, 2026
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Job Description

Immerse yourself in the refined world of the Renaissance Paris Nobel Tour Eiffel, a place where elegance and warmth come together in the heart of Paris’s 16th arrondissement. Nestled in a unique setting, between historic buildings, a lush garden, and a green terrace, our hotel embodies a subtle blend of classic charm and contemporary innovation. Here, every detail is designed to provide a memorable experience for both our guests… and our team members. As an Accommodation Intern, you will have the opportunity to play a key role in creating memorable experiences for our guests and contributing to the reputation of our brand.

Job Responsibility

  • Welcoming guests at breakfast and in public areas
  • Taking care of VIP and regular guests
  • Coordinating special amenities for VIP guests
  • Monitoring guest arrivals and accompanying VIPs of the day
  • Making courtesy calls during the guest's stay
  • Ensuring that all guest feedback (GSS, MVR, social media) is handled within the required timeframe
  • Reporting all guest complaints and issues in GXP & Opera
  • Doing everything possible to fulfill guest requests and ensuring follow-up, both inside and outside the hotel
  • Building guest loyalty and promoting hotel services
  • Recording guest preferences in the designated system
  • Ensuring the quality of services provided and guest satisfaction
  • Advising and organizing guest stays before, during, and after their visit if needed
  • Contributing to the creation of the 'Navigator' and sharing information

Requirements

  • Welcoming smile and positive attitude
  • Strong sense of service and creativity
  • Interpersonal ease
  • Impeccable organization
  • Strong adaptability
  • Passionate about the hospitality industry
  • Ability to manage multiple requests smoothly
  • Communicate naturally in both French and English
  • Turn every challenge into an opportunity to deliver unique and memorable experiences

What we offer

  • Compensation in accordance with current legislation
  • 100% reimbursement of the 'Pass Navigo' transportation card
  • Meals provided in kind
  • Preferential rates within the Marriott group (hotels and restaurants)
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