CrawlJobs Logo

Agent-Front Desk-Lead

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
China , Taicang

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Agent-Front Desk-Lead at Four Points by Sheraton Taicang assists with guest check-ins, payments, and resolving guest-related issues. They coordinate with housekeeping, run daily reports, and ensure adherence to quality standards. The role also involves assisting management in training and coaching employees, maintaining professionalism, and addressing guests' service needs.

Job Responsibility:

  • Assist staff with expediting problem payments
  • Follow up with guest regarding satisfaction with guest-related issues
  • Process all guest check-ins
  • Process all payment types
  • Anticipate sold-out situations
  • Process all check-outs
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Coordinate with Housekeeping
  • Run daily reports
  • Cash guests' personal checks and traveler's checks
  • Review shift logs/daily memo books
  • Count bank at the beginning and end of shift
  • Balance and drop receipts
  • Assist management in training, motivating, and coaching employees
  • Report accidents, injuries, and unsafe work conditions
  • Follow all company policies and procedures
  • Anticipate and address guests’ service needs
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships
  • Ensure adherence to quality expectations
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1-year related work experience
  • No supervisory experience
  • No license or certification required
What we offer:
  • Inclusive, people-first culture
  • Opportunities to put guests at ease in a friendly, genuine and approachable environment
  • Part of a united Four Points by Sheraton community
  • Supportive global team

Additional Information:

Job Posted:
March 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Marriott Bonvoy - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Agent-Front Desk-Lead

Agent-Front Desk-Lead

Assist staff with expediting problem payments, follow up with guests, process ch...
Location
Location
Taiwan , Taichung
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1-year related work experience
  • No supervisory experience
  • No license or certification required
Job Responsibility
Job Responsibility
  • Assist staff with expediting problem payments
  • Follow up with guest regarding satisfaction with guest-related issues
  • Process all guest check-ins
  • Process all payment types
  • Anticipate sold-out situations
  • Process all check-outs
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Coordinate with Housekeeping
  • Run daily reports
  • Cash guests' personal checks and traveler's checks
  • Fulltime
Read More
Arrow Right

Agent-front desk-lead

Assist staff with expediting problem payments (e.g., problems processing credit ...
Location
Location
China , Dongguan
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year related work experience
Job Responsibility
Job Responsibility
  • Assist staff with expediting problem payments
  • Follow up with guest regarding satisfaction with guest-related issues
  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
  • Process all payment types such as room charges, cash, checks, debit, or credit
  • Anticipate sold-out situations and obtain satisfactory alternative accommodations
  • Process all check-outs including resolving any late and disputed charges
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Coordinate with Housekeeping to track readiness of rooms for check-in
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
  • Cash guests' personal checks and traveler's checks
  • Fulltime
Read More
Arrow Right

Agent-Front Desk-Lead

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either....
Location
Location
China , Beijing Huairou
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year related work experience
Job Responsibility
Job Responsibility
  • Assist staff with expediting problem payments
  • Follow up with guest regarding satisfaction with guest-related issues
  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
  • Process all payment types such as room charges, cash, checks, debit, or credit
  • Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations
  • Process all check-outs including resolving any late and disputed charges
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Coordinate with Housekeeping to track readiness of rooms for check-in
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
  • Cash guests' personal checks and traveler's checks
  • Fulltime
Read More
Arrow Right
New

Design System Designer

We’re looking for a technical user interface designer, who is an expert in Figma...
Location
Location
Salary
Salary:
Not provided
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience as a UI / Interaction designer (3+ years’ experience)
  • Expert / excellent knowledge of using Figma and components
  • Experience using Figma variables, variants, and properties
  • Experience working with Design Systems, asset libraries or UI systems
  • Experience in interaction design and UI best practices
  • Ability to create high quality responsive UI designs
  • Knowledge of how to optimise designs for the design systems
  • Evidence of working with developers to ensure pixel-perfect UI implementation
  • Experience in organising and maintaining components, through the use of documentation
  • Good communication skills and understanding of how to deliver designs to development teams
Job Responsibility
Job Responsibility
  • Creating new UI components
  • Refactoring old ones to meet the design systems standards
  • Maintaining any changes required to our design libraries to ensure the development teams have all the resources readily available
  • Taking ownership of design enhancements, including good knowledge of both visual and interaction design
What we offer
What we offer
  • Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
  • Option to buy or sell up to an additional five days of annual leave
  • Eligible for up to £3,600 of free shares each year after one year of service
  • Financial & Mortgage Advice
  • 24-Hour Ecare
  • Cycle to Work Scheme
  • Annual Holiday Allowance
  • Flexible Working
  • Simply Health
  • Private Health Cover
  • Fulltime
Read More
Arrow Right
New

Technical Program Manager

MAI Bing Search Fundamental Team builds comprehensive and engaging content, serv...
Location
Location
United States , Redmond
Salary
Salary:
119800.00 - 234700.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 2+ years of experience managing cross-functional and/or cross-team projects
Job Responsibility
Job Responsibility
  • Work with engineering teams and partners to support capacity planning and operations related to API/grounding program
  • Define the program business needs with partner, fundamental engineering teams
  • Design a process from capacity management perspective to identify capacity needs and operational process
  • Create clear requirement for tooling and data needs by partnering with engineering teams and CPO team
  • Integrate with standard CPO capacity process as approproiate
  • Manage other capacity related needs to support overvall MAI team needs
  • Analysis of Customer and Business Needs
  • Fulltime
Read More
Arrow Right
New

Sales Engineer

Our client is a company that creates a leading NoSQL document database trusted b...
Location
Location
Poland , Kraków
Salary
Salary:
22000.00 - 29000.00 PLN / Month
teamquest.pl Logo
TeamQuest Sp. z o. o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Based in Europe with eligibility to work in your country of residence
  • Minimum 3 years of experience in a pre-sales, sales engineering, or solution architecture/database developer roles
  • Strong knowledge of databases (SQL, NoSQL, cloud databases)
  • Ability to quickly learn and explain complex technical concepts to both technical and non-technical audiences
  • Excellent communication and presentation skills in English
  • Comfortable traveling across Europe (~10-15% of time)
Job Responsibility
Job Responsibility
  • Partner with sales teams to identify customer needs and present company's solutions effectively
  • Deliver engaging product demonstrations and technical presentations (onsite and remote)
  • Design, build, and support proof-of-concepts and pilot deployments
  • Collaborate with customers' technical teams to design solution architectures
  • Provide feedback from the field to the product and engineering teams
  • Represent company at industry events, trade shows, and developer conferences
  • Assist in responding to RFPs and technical documentation requests
What we offer
What we offer
  • Attractive salary
  • Being a part of interesting projects
  • Remote work
  • Płatny urlop na umowie B2B
  • Fulltime
Read More
Arrow Right
New

Housekeeping Assistant

At Avery Healthcare, we are all about supporting the people who care for our res...
Location
Location
United Kingdom , Stafford
Salary
Salary:
12.22 GBP / Hour
averyhealthcare.co.uk Logo
Avery Healthcare Group Ltd.
Expiration Date
February 24, 2026
Flip Icon
Requirements
Requirements
  • Knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments
  • Experience of cleaning laundry in a public setting
  • Demonstrate compassion and commitment to the delivery of high-quality housekeeping/laundry service to residents
  • The ability to be adaptive and flexible to cover a range of responsibilities at short notice
Job Responsibility
Job Responsibility
  • Carrying out all cleaning duties in accordance with worksheet instructions
  • Understanding the cleaning requirements of different surfaces and coverings and the properties of cleaning materials, ensuring that all areas are well presented and maintained in good condition
  • Ensuring that all residents are treated with dignity and respect and that their personal space and belongings are always respected
What we offer
What we offer
  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare
Read More
Arrow Right
New

Sales Engineer

Our client is a company that creates a leading NoSQL document database trusted b...
Location
Location
Poland , Lublin
Salary
Salary:
22000.00 - 29000.00 PLN / Month
teamquest.pl Logo
TeamQuest Sp. z o. o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Based in Europe with eligibility to work in your country of residence
  • Minimum 3 years of experience in a pre-sales, sales engineering, or solution architecture/database developer roles
  • Strong knowledge of databases (SQL, NoSQL, cloud databases)
  • Ability to quickly learn and explain complex technical concepts to both technical and non-technical audiences
  • Excellent communication and presentation skills in English
  • Comfortable traveling across Europe (~10-15% of time)
Job Responsibility
Job Responsibility
  • Partner with sales teams to identify customer needs and present company's solutions effectively
  • Deliver engaging product demonstrations and technical presentations (onsite and remote)
  • Design, build, and support proof-of-concepts and pilot deployments
  • Collaborate with customers' technical teams to design solution architectures
  • Provide feedback from the field to the product and engineering teams
  • Represent company at industry events, trade shows, and developer conferences
  • Assist in responding to RFPs and technical documentation requests
What we offer
What we offer
  • Płatny urlop na umowie B2B
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy