CrawlJobs Logo
Reducto Logo Reducto · IT - Software Development

Agent Experience Engineer

United States, San Francisco · Job Posted March 19, 2026
Apply Position
Job Link Share

Job Description

As Agent Experience Engineer, you'll own how AI agents discover, integrate, and work with Reducto. Today, the best AI products are being built by agents: coding assistants, autonomous workflows, and agentic pipelines that need to parse enterprise documents at scale. Your job is to make Reducto the most natural and frictionless choice when an agent reaches for a document processing tool.

Job Responsibility

  • Own Reducto's agent-facing surfaces
  • Build integrations where agents live
  • Make our SDKs exceptional
  • Instrument and measure agent adoption
  • Reduce integration friction end-to-end
  • Stay on the frontier of agentic tooling
  • Drive internal automation

Requirements

  • Hold yourself to a high bar for quality and precision
  • Enjoy solving complex problems and building from first principles
  • Have 2+ years of experience in software engineering, with strong Python and TypeScript skills
  • Have a genuine feel for what makes developer tools great
  • Are deeply fluent in how AI agents work
  • Operate well in fast-changing, high-growth environments
  • Take full ownership from strategy through execution

Nice to have

  • Have experience at an early-stage or high-growth startup
  • Have built or maintained developer SDKs, CLIs, or API tooling
  • Are familiar with the AI agent ecosystem — MCP, Claude Code, OpenAI Agents SDK, Sandboxes, or similar frameworks
  • Have contributed to open-source developer tools
  • Care deeply about combining technical excellence with measurable product impact

What we offer

  • Unlimited PTO
  • Free lunch daily at the office
  • Reimbursed Transportation
  • Generous health insurance covering medical, dental, and vision
  • Health and Wellness Budget up to $150/mo reimbursement
  • Parental Leave
Reducto - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Agent Experience Engineer

8 matching positions

Senior Software Engineer, Agent 365 - Tools

AI agents are rapidly becoming foundational across industries, transforming how ...
Location
Location
United States , Redmond
Salary
Salary:
119800.00 - 234700.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
  • 4+ years of experience as a software engineer designing, implementing, and shipping cloud services or software products.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Job Responsibility
Job Responsibility
  • Design and build scalable, resilient, and high-performance backend systems that power critical platform capabilities and enable reliable tool execution at scale.
  • Develop and deliver secure, efficient, and maintainable service architectures and APIs, with a strong focus on scalability, fault tolerance, and operational excellence.
  • Drive end-to-end execution of features and platform capabilities—from design through production—solving complex distributed systems challenges with ownership and urgency.
  • Collaborate with cross-functional stakeholders to deliver robust, end-to-end solutions, ensuring seamless integration across services and platform components.
  • Identify performance bottlenecks and reliability gaps, and lead improvements in system architecture, observability, and service efficiency.
  • Foster a strong engineering culture by mentoring peers, sharing expertise in systems design and backend best practices, and contributing to team growth and technical excellence.
  • Fulltime
Read More
Arrow Right

Senior Software Engineer Agent & Datapath (eBPF)

Isovalent, now part of Cisco, is the company founded by the creators of Cilium a...
Location
Location
Switzerland , Zurich
Salary
Salary:
Not provided
duo.com Logo
Duo Security
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Computer Science degree, or equivalent experience
  • 5+ years of experience with golang, C, and some eBPF knowledge
  • Experience in Linux systems design and networking
  • Experience with Kubernetes
  • Experience in technical leadership roles
Job Responsibility
Job Responsibility
  • Developing high-quality golang and eBPF code for the Cilium OSS/Enterprise and golang ebpf library, while following open source development principles and best practices
  • Technical guidance and mentorship
  • Active participation in the open-source community
  • Possibility to speak at public conferences about achievements (if desired)
Read More
Arrow Right

Manager, Product Management, Credit Card Acquisitions (Agent Experience)

Manager, Product Management, Credit Card Acquisitions (Agent Experience). Produc...
Location
Location
United States , McLean; Richmond; Chicago; New York
Salary
Salary:
149800.00 - 205100.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience working in Product Management
  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Job Responsibility
Job Responsibility
  • Own the internal engine that powers high-friction customer touchpoints involving document requests and security verifications
  • Craft a seamless onboarding experience for honest applicants while building a brick wall for fraudsters
  • Design workflows and document-processing tools within our servicing platform
  • Spend time on the front lines—shadowing calls and collaborating with Agents, Fraud, Risk, and Legal teams—to deliver intuitive tools
What we offer
What we offer
  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits
  • Fulltime
Read More
Arrow Right

AI Agent Engineer

We are seeking an AI Agent Engineer to design, build, and operationalize AI-powe...
Location
Location
United States , Austin; Warren
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor degree in Computer Science, Engineering, Data Science, or related field
  • or equivalent practical experience
  • 3 to 7+ years of professional software engineering or AI/ML engineering experience in complex, enterprise environments
  • Strong proficiency in at least one modern programming language (e.g., Python, TypeScript/JavaScript, Java)
  • Hands-on experience with LLM-based applications, AI frameworks, or agent tooling (e.g., LangChain, Semantic Kernel, custom orchestration frameworks)
  • Solid understanding of Prompt engineering and retrieval-augmented generation (RAG), RESTful APIs and integration patterns, and Data structures, algorithms, and basic ML/LLM concepts
  • Experience building production services (microservices or serverless) with appropriate observability and testing
Job Responsibility
Job Responsibility
  • Design and develop AI agents
  • Engineer and implement AI agents and workflows that automate and augment knowledge work
  • Translate business requirements into robust agent designs, including tool orchestration, routing logic, and guardrails
  • Prototype quickly, then harden solutions for reliability, scalability, and maintainability
  • Leverage LLMs and related AI services (e.g., retrieval-augmented generation, embeddings, vector search) to power agent capabilities
  • Integrate agents with enterprise systems, APIs, and data sources (e.g., collaboration tools, knowledge repositories, ticketing systems)
  • Partner with platform teams (e.g., Glean, M365, internal APIs) to ensure secure and compliant integrations
  • Define and implement monitoring, logging, and feedback loops to continuously improve agent performance
  • Establish and maintain evaluation frameworks, metrics, and test harnesses for AI agent behavior and output quality
  • Document agent architectures, decision logic, and dependencies for support and future enhancements
  • Fulltime
Read More
Arrow Right

Security Customer Experience Engineer II

The mission of the Microsoft Security organization—to make the world a safer pla...
Location
Location
United States , Redmond
Salary
Salary:
100600.00 - 199000.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Sales, Marketing, Computer Science, Information Technology (IT), Data Science, Business Analytics, Business, Finance, Mathematics, Physical Sciences, Humanities, or related field AND 2+ years experience in consulting, change management, project management, customer engagement, sales/business engagement, relationship management, analytics, or customer feedback and intelligence program management OR equivalent experience
  • Bachelor's Degree AND 5+ years’ experience in product/service/project/program management or software development OR equivalent experience
  • Understands basic cloud architectures, email security concepts, and technologies as they relate to Microsoft Defender for Office 365 (MDO) or similar email/collaboration security platforms
  • Familiar with email protocols (SMTP, DNS/MX, SPF, DKIM, DMARC), mail flow architecture, and web technologies relevant to Exchange Online and Microsoft 365 collaboration security
  • Has hands-on experience with setup and configuration of Microsoft Defender for Office 365 policies (Safe Attachments, Safe Links, Anti-Phishing, Anti-Spam, Anti-Malware) or similar email security technologies
  • Exposed to integration of Microsoft Defender for Office 365 with Microsoft Defender XDR, and familiar with Security Copilot capabilities in the context of email threat investigation and response
  • Experienced in basic onboarding and configuration of Microsoft Defender for Office 365 protection policies and threat investigation workflows
  • Familiar with configuring mail flow rules, quarantine policies, tenant allow/block lists, and integration with Exchange Online Protection (EOP)
  • Has worked with both preset security policies and custom policy configurations within Defender for Office 365, including attack simulation training
  • Can collect and review email threat telemetry, message trace logs, and threat investigation data within Microsoft Defender for Office 365 and the Microsoft Defender portal
Job Responsibility
Job Responsibility
  • Leverage engineering tools, customer telemetry, and direct customer feedback to identify product defects, usage issues, misconfigurations, and emerging signals
  • Resolve highly complex, mission critical technical issues in a 24x7x365 operational environment
  • Independently track and manage customer incidents, engaging customers and partners to understand issues, provide status updates, and communicate progress and next steps
  • Investigate and troubleshoot issues using advanced diagnostics with minimal guidance
  • Gather and synthesize customer and partner feedback to identify feature gaps, knowledge gaps, configuration issues, and key performance indicators (KPIs)
  • Design, implement, or contribute to new features, tools, and automation to improve product quality and customer outcomes
  • Share best practices and technical guidance through multiple forums to help customers and partners remain current
  • Identify opportunities to improve troubleshooting content and drive automation of complex solutions
  • Proactively pursue professional development opportunities across product areas and business processes (e.g., mentoring, shadowing, training) to strengthen technical depth and impact
  • Conduct proactive health checks to ensure customer environments are optimized and deployment ready
  • Fulltime
Read More
Arrow Right

Customer Experience Engineer

The Microsoft Security organization’s mission of making the world a safer place ...
Location
Location
United States , Redmond
Salary
Salary:
100600.00 - 199000.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience
  • Sense of ownership and Customer obsession - Passion for customers and drive to help them succeed with our products
  • Production experience in managing large environments using cloud-based services
  • Demonstrated experience and hands-on expertise in Intune/Microsoft management solutions with the ability to go deep, troubleshoot and debug complex issues
  • Experience with Client-Side Support, Hardware/OS, and Networking
  • Sound troubleshooting and logical problem-solving skills
  • Production system experience with Windows 11, Mobile Device Management and/or Autopilot based deployments
  • Experience with iOS and Android devices and operating systems and managing them at scale
  • Ability to deal with the ambiguity associated with working in a fast paced and changing environment
  • Excellent written and oral communication skills – Strong stakeholder management skills and ability to manage up & across
Job Responsibility
Job Responsibility
  • Effectively leverage tools, telemetry, and deep product expertise as you resolve complex technical issues faced by our customers in critical environments
  • Partner with software engineering and production support teams to resolve customer issues in a timely manner
  • Partner with Software Engineering to review architecture/design and provide feedback and guidance as it relates to customer experience, support & customer impact on an ongoing basis
  • Flag product defects, feature gaps, usage patterns from direct patterns observed from customer usage that contribute to product and product quality
  • Engage with critical customer accounts to provide Mission Critical Support to them as they leverage Intune to manage critical workloads
  • Drive bugs/DCRs stemming from product usage directly with Software Engineering
  • Help customers and partners stay current with best practices by sharing content via multiple forums
  • Identify trends that generate customer calls, review community data, and use that data to drive improvements back into the product
  • Identify content improvement opportunities and develop troubleshooting guides that drive efficiency and support efficacy
  • Drive process improvements within the team and the larger organization as a whole
  • Fulltime
Read More
Arrow Right

Software Engineer, Agent

We’re looking for a Software Engineer to join the Vercel Agent team. Our mission...
Location
Location
United States , New York City; San Francisco
Salary
Salary:
232000.00 - 348000.00 USD / Year
vercel.com Logo
Vercel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of full-time software engineering experience, with strong TypeScript proficiency
  • Deep Python experience who are excited to work in TypeScript are also a great fit
  • A track record of openness and adaptability
  • Strong product and UI sensibility
  • Full-stack capability with an understanding of infrastructure, CI/CD, observability, and how large-scale web applications operate
  • Experience building or contributing to frameworks, platforms, or reusable abstractions
  • Demonstrated ability to ship independently, influence architecture, and set direction on a small, high-impact team
  • Excellent communication skills, with an ability to translate technical detail into actionable insight for both engineering and partner teams
  • Experience building agentic systems, AI tooling, or automation frameworks, and especially agents in production
  • Familiar with LLM APIs, prompt engineering, or retrieval-augmented generation (RAG)
Job Responsibility
Job Responsibility
  • Design and build agentic systems that autonomously investigate, diagnose, and remediate production issues
  • Architect multi-step agent workflows that coordinate across tools, APIs, and sandboxed code execution environments
  • Build the skills and tool integrations that give the agent deep knowledge of the Vercel platform
  • Ship polished, user-facing experiences across multiple surfaces (Slack, dashboard, CLI) without waiting for a designer
  • Develop the infrastructure for dynamic skill injection, so the agent acquires new capabilities at runtime
  • Collaborate with other engineers on prompt engineering, model evaluation, and retrieval-augmented generation (RAG) pipelines
What we offer
What we offer
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
  • Fulltime
Read More
Arrow Right

Software Engineer, Agent

We’re looking for a Software Engineer to join the Vercel Agent team. Our mission...
Location
Location
United States , San Francisco
Salary
Salary:
232000.00 - 348000.00 USD / Year
vercel.com Logo
Vercel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of full-time software engineering experience, with strong TypeScript proficiency
  • Engineers with deep Python experience who are excited to work in TypeScript are also a great fit
  • A track record of openness and adaptability
  • Strong product and UI sensibility
  • Full-stack capability with an understanding of infrastructure, CI/CD, observability, and how large-scale web applications operate
  • Experience building or contributing to frameworks, platforms, or reusable abstractions, not just feature work
  • Demonstrated ability to ship independently, influence architecture, and set direction on a small, high-impact team
  • Excellent communication skills, with an ability to translate technical detail into actionable insight for both engineering and partner teams
Job Responsibility
Job Responsibility
  • Design and build agentic systems that autonomously investigate, diagnose, and remediate production issues
  • Architect multi-step agent workflows that coordinate across tools, APIs, and sandboxed code execution environments, with durable state that survives crashes and timeouts
  • Build the skills and tool integrations that give the agent deep knowledge of the Vercel platform, such as deployments, functions, logs, metrics, DNS, and the full lifecycle of a web application
  • Ship polished, user-facing experiences across multiple surfaces (Slack, dashboard, CLI) without waiting for a designer to hand you a mockup
  • Develop the infrastructure for dynamic skill injection, so the agent acquires new capabilities at runtime rather than through redeployment, routing the right logic to the right context at the right time
  • Collaborate with other engineers on prompt engineering, model evaluation, and retrieval-augmented generation (RAG) pipelines that ground the agent in accurate, up-to-date knowledge
What we offer
What we offer
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
  • Fulltime
Read More
Arrow Right