Agent-at your service, Marriott Bonvoy

Agent-at your service

Marriott Bonvoy

Location:
China, Dalian

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

Agent-At Your Service position at The Castle Hotel, a Luxury Collection Hotel in Dalian. Responsible for handling all guest communications and requests through various channels, providing exceptional service and support to ensure guest satisfaction.

Job Responsibility:

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices
Operate telephone switchboard
Process guest requests for wake-up calls
Connect and direct calls to appropriate extensions
Receive, record, and relay messages accurately
Log guest requests or issues into computer
Contact appropriate departments and follow up to ensure resolution
Provide information about room features, property amenities, and local areas of interest
Process room service orders and record transactions
Assist guests with internet and guestroom entertainment

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy

Additional Information:

Job Posted:
November 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.