Agent - Room Dining, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Grapevine

Category:
Gastronomy

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Serve food and beverages to guests while maintaining a high standard of service. Ensure cleanliness, adherence to policies, and provide excellent customer experiences. Job requires physical tasks such as lifting and long periods of standing.

Job Responsibility:

Serve food courses and alcoholic beverages to guests
set tables according to type of event and service standards
answer questions on menu selections
communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
record transactions in MICROS system at time of order
check in with guests to ensure satisfaction with each food course and/or beverages
maintain cleanliness of work areas, china, glass, etc., throughout the day
complete closing duties, including restocking items, turning off lights, etc.
present physical and accurate check to guests and process payment
follow company and safety policies and procedures
report accidents, injuries, and unsafe work conditions
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
welcome and acknowledge guests
assist individuals with disabilities
develop and maintain positive working relationships with others
ensure adherence to quality expectations and standards
stand, sit, or walk for an extended period of time
move, lift, carry, push, pull, and place objects
perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
at least 1 year of related work experience

Additional Information:

Job Posted:
August 12, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Agent - Room Dining