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Agency Support Officer

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Alter Domus

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Location:
Lithuania , Vilnius

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Category:
Finance

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Contract Type:
Not provided

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Salary:

1750.00 - 2666.00 EUR / Month
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Job Description:

Discover the future of debt capital markets. We’re experts at adapting and innovating in this growing field. You’ll develop new depths of experience in custody and treasury management, agency services, loan trade settlement and loan administration. Alter Domus is currently seeking a new Agency Support Officer to join our team in Vilnius office. This is an exciting opportunity for candidates interested in Financial Services to work on a rapidly growing, business-critical team. The new hire will be an integral member of the Loan Agency Support Team within Private Debt and Credit.

Job Responsibility:

  • Learn to navigate and gain proficiency with both external software systems and internal proprietary systems to update and retrieve reports needed to perform job duties
  • Coordinate with internal and external parties to ensure deliverables are tracked, deadlines met, proper protocols followed, and exceptions escalated
  • Populate and process documentation
  • including researching and entering appropriate information accurately
  • Provide high quality client service internally and externally, answering inquiries and resolving problems in a timely manner
  • Understanding of and ability to open, review and assign computer files according to directory/file path protocols
  • Ensure work is completed accurately and on-time while tracking and escalating any issues to the appropriate business unit
  • Demonstrate product and functional knowledge of the leveraged loan market and Loan Agreements
  • Support the administrative functions of the private credit, direct lender, and broadly syndicated loan (“BSL”) markets
  • Navigate internal systems and external/industry platforms to verify regulatory adherence and deliver relevant documentation accurately within time sensitive deadlines

Requirements:

  • Associate’s or bachelor’s degree in a business-related field or relevant work experience
  • Basic knowledge and interest in the financial services industry and operations
  • Responsive, friendly, and proactive approach
  • Excellent written and verbal communication skills
  • High attention to details
  • Ability to work in a high-volume, fast-paced, deadline-driven environment
  • Meet time sensitive work requirements
  • Exceptional organizational and time management skills
  • Ability to multitask and prioritize daily workload
  • Skilled in independently researching and resolving problems
What we offer:
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays and birthday leave
  • Continuous mentoring along your career progression
  • Detailed career pathway with structured support
  • Exclusive access to online learning
  • Active sports, events and social committees
  • Employee Assistance Program
  • Employee Share Plan

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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