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Breef is seeking an Agency Success & Operations Coordinator to join our growing team in Denver. This role sits at the center of our global agency community and plays a key part in ensuring our partners have a successful experience on the Breef platform. You will help connect top creative and marketing agencies with exciting brand opportunities, working closely with our agency partners to support their participation and growth on the platform. A core part of the role is project curation: thoughtfully matching agencies with client opportunities where they can do their best work. This position blends customer success, operations and project coordination. The ideal candidate has experience in project management or account services. They are highly organized and excited to work closely with creatives and agency leaders. This is a great opportunity for someone who wants to make a meaningful impact within a fast-growing startup.
Job Responsibility:
Manage relationships with agencies on the Breef platform, ensuring they are engaged, supported, and set up for success
Guide agencies through onboarding and help them understand how to best participate in Breef’s process
Curate agencies for project opportunities to ensure strong brand-agency-project matches
Identify ways to improve agency engagement, retention, and overall platform experience
Contribute to operational improvements across agency workflows, including onboarding, communication, and platform use
Collaborate closely with product and marketing teams to support agency-related initiatives
Share insights and feedback from the agency community to help inform platform and business improvements
Embody the mission and vision of Breef while serving as a trusted partner to our agency network
Requirements:
2+ years of project management, customer success or account services experience within an agency, media company or technology company setting
Strong familiarity with the modern agency landscape and the services agencies provide to marketing teams
Excellent communication and customer service skills
A highly organized and process-driven approach to project management
Nice to have:
Passionate about the marketing/creative/tech industry, and the companies who run it
Genuinely excited to help creatives and agency leaders to grow their businesses and do their best work
A self-starter who is driven by ambition and has an entrepreneurial spirit
Highly organized and detail oriented, but comfortable adapting in a constantly evolving environment
Looking for involvement and growth in a high-growth, fast-paced startup
What we offer:
Equity in a high-growth startup
Competitive benefits, vacation and remote work policy
Opportunity for extreme growth and ownership within the organization