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As an Agency Solution Manager, you will be a technical and consultative expert, empowering agency partners to maximize the value of Meta’s advertising platforms. Your focus will be on data analysis, solution enablement, and driving AI/automation adoption. You’ll work cross-functionally to deliver actionable insights, optimize campaign performance, and scale best practices across the region.
Job Responsibility:
Analyze campaign and platform data to identify trends, risks, and opportunities for agencies
Build dashboards, reporting templates, and deliver actionable recommendations to agency partners and internal teams
Translate complex data into clear, business-focused insights
Support agencies in implementing and optimizing Meta’s advertising solutions, including technical onboarding and troubleshooting
Conduct training sessions and workshops on Meta’s tools, analytics platforms, and best practices
Develop and maintain technical documentation and enablement resources
Advocate for and implement AI-powered productivity tools and automation workflows to streamline agency and internal team operations
Share best practices and learnings across teams to drive scalable impact
Stay current with the latest AI and automation trends relevant to digital marketing
Work closely with product, engineering, analytics, and sales teams to resolve technical challenges and drive continuous improvement
Foster relationships with agency stakeholders, ensuring alignment and successful solution delivery
Communicate effectively in Mandarin, Cantonese, and English, adapting style for agencies and their clients as audiences
Facilitate clear, structured discussions with agencies and internal teams
Requirements:
Bachelor’s degree in Business, Marketing, Data Science, Computer Science, or related field
5+ years experience in digital marketing, ad operations, analytics, or technical solutions
Advanced skills in data analysis (e.g., SQL, Python, Tableau, Excel)
Experience with AI productivity tools and workflow automation
Native or fluent in Mandarin, Cantonese, and English
Confident in problem-solving, communication, and stakeholder management skills
Ability to work independently and collaboratively in a fast-paced environment
Experience with Meta’s advertising products and APIs
Nice to have:
Familiarity with agency environments and digital media buying platforms
Track record of driving business impact through data-driven strategies and technical enablement