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Agency Solution Manager

Hong Kong · Job Posted January 23, 2026
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Job Description

As an Agency Solution Manager, you will be a technical and consultative expert, empowering agency partners to maximize the value of Meta’s advertising platforms. Your focus will be on data analysis, solution enablement, and driving AI/automation adoption. You’ll work cross-functionally to deliver actionable insights, optimize campaign performance, and scale best practices across the region.

Job Responsibility

  • Analyze campaign and platform data to identify trends, risks, and opportunities for agencies
  • Build dashboards, reporting templates, and deliver actionable recommendations to agency partners and internal teams
  • Translate complex data into clear, business-focused insights
  • Support agencies in implementing and optimizing Meta’s advertising solutions, including technical onboarding and troubleshooting
  • Conduct training sessions and workshops on Meta’s tools, analytics platforms, and best practices
  • Develop and maintain technical documentation and enablement resources
  • Advocate for and implement AI-powered productivity tools and automation workflows to streamline agency and internal team operations
  • Share best practices and learnings across teams to drive scalable impact
  • Stay current with the latest AI and automation trends relevant to digital marketing
  • Work closely with product, engineering, analytics, and sales teams to resolve technical challenges and drive continuous improvement
  • Foster relationships with agency stakeholders, ensuring alignment and successful solution delivery
  • Communicate effectively in Mandarin, Cantonese, and English, adapting style for agencies and their clients as audiences
  • Facilitate clear, structured discussions with agencies and internal teams

Requirements

  • Bachelor’s degree in Business, Marketing, Data Science, Computer Science, or related field
  • 5+ years experience in digital marketing, ad operations, analytics, or technical solutions
  • Advanced skills in data analysis (e.g., SQL, Python, Tableau, Excel)
  • Experience with AI productivity tools and workflow automation
  • Native or fluent in Mandarin, Cantonese, and English
  • Confident in problem-solving, communication, and stakeholder management skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Experience with Meta’s advertising products and APIs

Nice to have

  • Familiarity with agency environments and digital media buying platforms
  • Track record of driving business impact through data-driven strategies and technical enablement

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