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Agency Solution Manager, Greater China

Hong Kong · Job Posted March 19, 2026
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Job Description

As an Agency Solution Manager, you will be a technical and consultative expert, empowering agency partners to maximize the value of Meta’s advertising platforms. Your focus will be on data analysis, solution enablement, and driving AI/automation adoption. You’ll work cross-functionally to deliver actionable insights, optimize campaign performance, and scale best practices across the region.

Job Responsibility

  • Data Analysis & Insights: Analyze campaign and platform data to identify trends, risks, and opportunities for agencies. Build dashboards, reporting templates, and deliver actionable recommendations to agency partners and internal teams. Translate complex data into clear, business-focused insights
  • Solution Enablement: Support agencies in implementing and optimizing Meta’s advertising solutions, including technical onboarding and troubleshooting. Conduct training sessions and workshops on Meta’s tools, analytics platforms, and best practices. Develop and maintain technical documentation and enablement resources
  • AI & Automation Focus: Advocate for and implement AI-powered productivity tools and automation workflows to streamline agency and internal team operations. Share best practices and learnings across teams to drive scalable impact. Stay current with the latest AI and automation trends relevant to digital marketing
  • Cross-Functional Collaboration: Work closely with product, engineering, analytics, and sales teams to resolve technical challenges and drive continuous improvement. Foster relationships with agency stakeholders, ensuring alignment and successful solution delivery
  • Communication & Language Skills: Communicate effectively in Mandarin, Cantonese, and English, adapting style for agencies and their clients as audiences. Facilitate clear, structured discussions with agencies and internal teams

Requirements

  • Bachelor's degree in Business, Marketing, Data Science, Computer Science, or related field
  • 5+ years' experience in digital marketing, ad operations, analytics, or technical solutions
  • Advanced skills in data analysis (e.g., SQL, Python, Tableau, Excel)
  • Experience with AI productivity tools and workflow automation
  • Professional working proficiency in Mandarin, Cantonese and English is essential
  • Confident in problem-solving, communication, and stakeholder management skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Experience with Meta’s advertising products and APIs

Nice to have

  • Familiarity with agency environments and digital media buying platforms
  • Track record of driving business impact through data-driven strategies and technical enablement

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